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CommanderB

Q: Degrading audio quality on 24" LCD

I have a problem with the audio on my 24" LCD. At the start of my working day I fire up iTunes and listen to music while working. As the day wears on the quality of the sound gradually degrades. It sounds like a 'blown speaker', the kind of staticy interference on the highs. A sleep of the host Mac and resume fixes the issue, or a disconnect of the monitor USB cable and re-insert does the same.

I think this is new with 10.5.7, but only had the LCD for a week or so before the .7 upgrade.

Does anyone have any similar experience? Or confirmation that you can play music continuously under 10.5.7 to the 24" LCD.

Thanks in advance.

Macbook Air, Mac OS X (10.5.7)

Posted on Jun 22, 2009 5:31 AM

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Q: Degrading audio quality on 24" LCD

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  • by Nadav,

    Nadav Nadav Jun 30, 2009 11:32 PM in response to CommanderB
    Level 3 (565 points)
    Jun 30, 2009 11:32 PM in response to CommanderB
    I am having the same problem as well. Does anyone know a solution to fix this problem?
  • by CommanderB,

    CommanderB CommanderB Jun 30, 2009 11:47 PM in response to Nadav
    Level 1 (0 points)
    Jun 30, 2009 11:47 PM in response to Nadav
    Glad that its not just me!

    Based on your similar experience, I am going to downgrade to 10.5.6 and re-test. I will report back here in a few days.

    -Nic
  • by Nadav,

    Nadav Nadav Jul 1, 2009 5:42 AM in response to CommanderB
    Level 3 (565 points)
    Jul 1, 2009 5:42 AM in response to CommanderB
    Cool.. let me know your solution.
  • by userremoved,

    userremoved userremoved Jan 12, 2015 6:04 AM in response to CommanderB
    Level 1 (0 points)
    Jan 12, 2015 6:04 AM in response to CommanderB
    Yeah I just started to have the same problem anybody have a solution yet?
  • by Nadav,

    Nadav Nadav Jul 18, 2009 4:32 PM in response to CommanderB
    Level 3 (565 points)
    Jul 18, 2009 4:32 PM in response to CommanderB
    So, has anyone found a solution to this problem yet???
  • by Marc-Andre Roy,

    Marc-Andre Roy Marc-Andre Roy Jul 19, 2009 8:06 AM in response to CommanderB
    Level 1 (15 points)
    Jul 19, 2009 8:06 AM in response to CommanderB
    Same here!!!
  • by cobdesign,

    cobdesign cobdesign Jul 20, 2009 11:20 AM in response to Marc-Andre Roy
    Level 1 (0 points)
    Jul 20, 2009 11:20 AM in response to Marc-Andre Roy
    i'm in the same boat!
  • by userremoved,

    userremoved userremoved Jan 12, 2015 6:04 AM in response to CommanderB
    Level 1 (0 points)
    Jan 12, 2015 6:04 AM in response to CommanderB
    This is what I have discovered and this may or may not be your solution.

    When I udpated my macbook Al from 10.5.6 to 10.5.7 I had the monitor and corresponding USB (which also provides the audio support through this connection to the monitor) this caused the problem with the audio among other problems such as processing was slower. Why?: Apparently there is a bug in 10.5.7 and when you update you should download the 10.5.7 combo updater from

    here http://support.apple.com/downloads/MacOS_X_10_5_7_ComboUpdate

    and have no peripherals of any kind pluged-in (including the 24" display).

    In order for this to work I backed up my computer - did a clean OS install of 10.5 from the disk and performed the combo update with nothing installed on my macbook (including the 24" screen). Now everything works flawlessly and the system is much speedier. Please note after migrating my files out of precaution I used "Leopard Cache Cleaner" tools to repair settings and permissions that may conflict from the old install and the new one.

    36 hours and problems seemed to be solved!

    Good luck!

    Message was edited by: hotarucreative

    Message was edited by: hotarucreative
  • by Nadav,

    Nadav Nadav Jul 21, 2009 8:10 AM in response to userremoved
    Level 3 (565 points)
    Jul 21, 2009 8:10 AM in response to userremoved
    Nope, been there done that. I guess the audio isn't that powerful enough to be used as a replacement for my speakers. My set up consists of the 24 inch cinema display and my Creative Labs soundwave speaker system.

    I guess, I will just use my external audio system.
  • by userremoved,

    userremoved userremoved Jan 12, 2015 6:04 AM in response to Nadav
    Level 1 (0 points)
    Jan 12, 2015 6:04 AM in response to Nadav
    Power? Air you using a hub that these speakers connect to? If so, isnt a powered usb hub? Did you perform a clean os install? Just reinstall 10.5.7 combo over 10.5.7 will not fix it. I used my bose companion 5s with no issue as well.
  • by Nadav,

    Nadav Nadav Jul 21, 2009 8:34 AM in response to userremoved
    Level 3 (565 points)
    Jul 21, 2009 8:34 AM in response to userremoved
    Well, originally I didn't have 10.5.7, this was my first install of the combo 10.5.7. As I said, I am just going to use my external speakers as they are 1000 times more powerful than the monitor's internal speakers.

    And, no I have nothing connected to the USB HUB in the back of the monitor, as anything over 500mAH will take out my isight camera.
  • by userremoved,

    userremoved userremoved Jan 12, 2015 6:04 AM in response to Nadav
    Level 1 (0 points)
    Jan 12, 2015 6:04 AM in response to Nadav
    Hmmm.... that isn't right as I utilize the hub on the back of the monitor plus I have a 7 port powered hub "daisy chained" from the monitor's hub and run speakers and hard drives from 7 port powered hub with no conflicts (this includes my isight). I am assuming you are use the macbook aluminum is that correct?

    Without being in front of your system my first guess would be either a program of sorts is conflicting or your OS installation is corrupt (solution: clean install if diskwarrior 4.1.1 can't sort it out and/or less invasive means prove to be too time consuming). If a clean install doesn't solve the issues then I would move from software being the problem and explore hardware issues like the usb module on the logic board.

    My steps would be
    1. clean os install from your disk - with no peripherals connected this includes the monitor
    2. update os using combo updater then update all stock programs via the updater
    3. install peripherals one by one monitor being first.
    4. install your 3rd party programs one by one testing your peripherals and computer function after each program install - that way you can isolate a program that may be the culprit.
    5. if problems still exist especially with the computer back to factory - I would then move to diagnosing hardware yourself or with apple.

    Message was edited by: hotarucreative
  • by Nadav,

    Nadav Nadav Jul 21, 2009 9:16 AM in response to userremoved
    Level 3 (565 points)
    Jul 21, 2009 9:16 AM in response to userremoved
    No, I am using a Mac Pro with the ATI Radeon 4870 w/MDP. Tried OS re-installation, no dice. Brought back the 1st LED cinema display and reported it as being defective. It appears that the monitor's hub is too weak to support an external drive. Besides, I am not into plugging stuff in the back of my monitor, so I will just get an external usb hub and plug it in the back of the computer.

    As for my logic board on my mac pro? Again, I used Apple Service Diagnostic and AHT and all my computer usb ports are fine. Even tested my keyboard and other devices in them. Right now, everything works great. "If it ain't broke, don't fix it"
  • by userremoved,

    userremoved userremoved Jan 12, 2015 6:04 AM in response to Nadav
    Level 1 (0 points)
    Jan 12, 2015 6:04 AM in response to Nadav
    So you had to use the 24" monitor to reinstall or did you use another monitor?
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