bruor wrote:
I just got off the phone with a 2nd level support after doing the "schedule a callback"
They told me that all apple patches should be inclusive, meaning that my system only showing update 10.6.2 for snow leopard means that EFI update 1.7 and performance update 1.0 should both be installed (though they aren't in the list). As well as Hard Drive firmware update 2.0 (0007APM2 for seagate drives)
... he confirmed that Performance update 1.0 is in fact an EFI rollback patch to re-limit the system to sata I speeds..
I will note however that system profiler shows this drive as operating at 3Gb/sec and I have not had any issues with freezes since yesterday.
These claims are false.
First, Performance Update 1.0 may or may not be included in the 10.6.2 update; I don't know. But I do know that firmware updates are not included in OS point release updates. I'm going to go out on a limb and say that your laptop came with EFI 1.7 pre-loaded, or at the very least, EFI 1.7 was applied before your current OS was installed.
Second, Performance Update 1.0 is not an EFI firmware rollback patch. Performance Update 1.0 applies to something like 14 different hardware releases, from iMac and Mac Mini, to MacBook Air and MacBook Pros. These devices do not share the same EFI firmware. Also, when you install PU 1.0, no firmware flashing takes place (you'd know it if it did).
crappy pants wrote:
Fishbert, do you work for Apple? Honestly, please answer that question.
The good thing about the length of this post is that it is attracting attention, which may be the only thing that actually gets Apple to fix the issue. People should continue posting their issues here. Just keep it relevant.
No, I work in the aerospace industry.
What I was complaining about earlier was that people were getting into a lengthy back-and-forth with one particular person and trying to explain what various hard drive specifications mean, though this one person was not really getting it and would just post again saying much the same thing. It's been going on for about 2 weeks (making up much of the last 6 pages), and was adding nothing to the discussion.
Apart from that, I completely agree that more people coming here and posting their experience is a good thing, and the length of this thread is a testament to the prevalence of this issue.