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IanBurrell

Q: Firmware update and SATA II hard drive

Has anybody had any problems with new MacBook Pro after yesterday's firmware update with third party hard drive? I got a MacBook Pro 13" recently, swapped the 320 GB hard drive from my old MacBook. After reinstalling the OS for new hardware drivers, everything was working fine.

After the firmware update yesterday, the machine has started freezing randomly; the spinner comes up sometimes when reading or writing to the drive. The hard drive, a WD Scorpio Blue, supports SATA II. My suspicion is that there are intermittent data errors when using the SATA 3 Gbps interface. It could be an incompatibility between the controller and drive or the ribbon cable isn't good enough for newer SATA.

Does anybody know of a way to force the drive or the controller to use SATA 1.5 Gbps? Can I revert to the old firmware?

MacBook Pro 13", Mac OS X (10.5.7)

Posted on Jun 23, 2009 10:08 AM

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Q: Firmware update and SATA II hard drive

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  • by mrWoodo,

    mrWoodo mrWoodo Jul 12, 2009 7:26 AM in response to chaotik99
    Level 1 (0 points)
    Jul 12, 2009 7:26 AM in response to chaotik99
    Seagate jumper settings (I've tried this on my Momentus 7200.3, fingers crossed seems ok)

    http://www.seagate.com/images/support/en/us/cudasatablock.gif

    Is there any 'real world' difference between Sata 1.5/3.0 when using one drive in a laptop?
  • by AlecGold,

    AlecGold AlecGold Jul 12, 2009 9:54 AM in response to mrWoodo
    Level 1 (0 points)
    Jul 12, 2009 9:54 AM in response to mrWoodo
    No, not much difference when using hard disk, but when using SSD's, that will make a big difference in the speed.
    So if you want to update to a SSD, you better wait until EFI 1.8, because the SSD will almost be as slow as a HDD, it will be a tiny tad less power consuming and a little bit faster (I guess about 10% faster at best?)
  • by Federico Schiefelbein,

    Federico Schiefelbein Federico Schiefelbein Jul 12, 2009 1:59 PM in response to iyacyas
    Level 1 (0 points)
    Jul 12, 2009 1:59 PM in response to iyacyas
    I've run the AJA Disk Read/Write test. Would you run this test so we can compare results? I have Firmware 1.7 installed and the access to the HD is terrible slow. I got an MBP with the stock HDD 250gb.
    You can download the application from http://www.aja.com/ajashare/AJASystem_Testv601.zip

    Use these settings:
    Test: Disk Read/Write
    File Size: 1.0GB
    Video Frame Size: 720x486 8-bit
    Disable file system cache: checked

    My results were,
    Write 76.4MB/s
    Read 4.7MB/s

    I've noticed that the write speed is constant through the whole test, while the read speed is up to 80MB/s for 125 frames and then goes down to 2-4MB/s for another 125 frames and then goes back to 80MB/s.

    It would be great if someone with Firmware pre-1.7 can run this test too so we can see the difference.

    thanks
  • by Mellito,

    Mellito Mellito Jul 12, 2009 2:16 PM in response to IanBurrell
    Level 1 (0 points)
    Jul 12, 2009 2:16 PM in response to IanBurrell
    I'm from Brazil and me and other 10 friends of mine, who have the newest MacBook Pro with 13" and 15" inches have the same issues (after update to EFI 1.7), that everybody on this post and certain all over the word.

    We change the internals HDD's, because in our country almost everything in eletronics (like Apple products) cost too much. So, it's a alternative to have a good product and upgrade the system whithout to sell and buy a new one.

    This is the most worst thing that Apple do, in the last 10 years of company history.

    I can't belive of that. *Sounds like MICROSOFT and not Apple!!*

    Let's spread our dissatisfaction off it all over the places (like Apple: http://www.apple.com/feedback/macbookpro.html) and thousand others more, because it's a ultrageous.

    Come on Apple... Don't do it like others do it. This is the answer of why Apple is growing so fast in my country and others more. Because like your new president say: +*Yes we can!*+

    Regards and hope for a resolution from Apple.
  • by BlueX,

    BlueX BlueX Jul 12, 2009 2:20 PM in response to IanBurrell
    Level 1 (81 points)
    Jul 12, 2009 2:20 PM in response to IanBurrell
    All we can hope for right now is for Apple to release ANOTHER firmware update taht can fix this issue for all models of hard drives installed in the new MacBook Pros
  • by eplugplay,

    eplugplay eplugplay Jul 12, 2009 2:45 PM in response to coop0129
    Level 1 (0 points)
    Jul 12, 2009 2:45 PM in response to coop0129
    I just bought a 15" 2.8GHz mbp 2 days ago and did install the 1.7 firmware (wasnt aware of the issues at the time). Anyway with the stock 500gb 5400rpm hitachi hdd that came with the mbp works flawlessly but when I swapped it out to a faster 7200rpm 320gb hitachi with 3.0 Gb/s hdd it would get color wheel issues when I'm transferring files or doing more than 2-3 things at a time.

    I hope it can be addressed with a future update (efi or 10.5.8). I really do love everything about this 15" mbp but dont want to return it or exchange it for a 17".
  • by fishbert,

    fishbert fishbert Jul 12, 2009 3:15 PM in response to pepparkaka
    Level 1 (0 points)
    Jul 12, 2009 3:15 PM in response to pepparkaka
    pepparkaka wrote:
    Stop calling locking harddrives to the slower SATA I after the update of the firmware to SATA II a fix. It's not and you are just clouding the issue here.


    Wow, who put gravel in your corn flakes this morning?

    It is a fix for the symptoms that have been causing me such a headache -- system hangs of 20-30 seconds, CRC errors, etc. It does not resolve the base issue that there is a problem with the 1.7 firmware, but until Apple's engineers release a proper fix for the firmware issues, I am perfectly happy popping a jumper on my drive and continuing on my merry little way (and I'm sure many others in here who have drives that allow such a thing, would be happy to do so as well). _Since adding the jumper, my CRC error count has not incremented once._

    And, "locking harddrives to the slower SATA I" doesn't matter at all, as the throughput on my drive (and all other non-SSDs) is below that ceiling anyway.

    So, before you pop off and accuse people of clouding the issue, perhaps you should check your breakfast cereal.
  • by iyacyas,

    iyacyas iyacyas Jul 12, 2009 3:39 PM in response to fishbert
    Level 4 (1,535 points)
    Jul 12, 2009 3:39 PM in response to fishbert
    Are you suggesting that pepparkaka may have a bouncing beach ball that fell from the clouds in his corn flakes? Or are you simple stating that more people prefer Corn Flakes over Rice Krispies?
  • by XenoTeK,

    XenoTeK XenoTeK Jul 12, 2009 6:15 PM in response to iyacyas
    Level 1 (0 points)
    Jul 12, 2009 6:15 PM in response to iyacyas
    I have the Seagate ST9500325AS 500GB 3.0Gbps drive. After installling the firmware, I got the spinning ball quite often.

    After looking for some potential fixes, I tried setting the jumper to limit the drive to 1.5gbps.

    After some testing, I found that it helped by a lot, but unfortunately did not fix the problem entirely. Every now and then, I still get the beach ball for roughly 10 second intervals, every few minutes.

    Apple: You seriously have to fix this issue. There is no reason to force us to pay for your extremely overpriced "apple approved" drives. This is the only family of computer products that I know of where a user-upgraded hard drive causes issues. There are no excuses.

    Message was edited by: XenoTeK

    Message was edited by: XenoTeK
  • by iyacyas,

    iyacyas iyacyas Jul 12, 2009 6:22 PM in response to XenoTeK
    Level 4 (1,535 points)
    Jul 12, 2009 6:22 PM in response to XenoTeK
    Lets not forget that the stock drives are also being affected. It's not just 3rd party drives with the issue, and Apple is now selling MBP's with the EFI 1.7 update already installed. Even more reason for Apple to "wake-up", Before Windows 7 comes or they will loose business.
  • by dom_beta,

    dom_beta dom_beta Jul 12, 2009 7:09 PM in response to XenoTeK
    Level 1 (0 points)
    Jul 12, 2009 7:09 PM in response to XenoTeK
    XenoTeK wrote:
    I have the Seagate ST9500325AS 500GB 3.0Gbps drive. After installling the firmware, I got the spinning ball quite often.
    Apple: You seriously have to fix this issue. There are no excuses.



    I suggest that you should contact Apple for the issue; the more info they have the more can they do something.
  • by eplugplay,

    eplugplay eplugplay Jul 12, 2009 10:40 PM in response to iyacyas
    Level 1 (0 points)
    Jul 12, 2009 10:40 PM in response to iyacyas
    I just tried putting in the 3 Gb/s 320gb hitachi drive back in my 2.8GHz macbook pro and tried to install windows vista.

    Vista couldnt complete all the way and I had to reboot but then I did manage to get into windows but then it had some files missing and had some explorer failure issues. I couldnt check the hdd at all under windows to see if it saids SATA-2 or not.

    Currently with the stock 500gb hitachi 1.5 Gb/s hdd, under windows it does lable it as SATA-1.

    I think these random freezes and color wheel proves that the 1.7 firmware didnt unlock anything and that the hardware is infact SATA-1 and not SATA-2.

    I think I'm going to head back to the Apple store to get a refund. This is ridiculous.
  • by clementjoubert,

    clementjoubert clementjoubert Jul 12, 2009 11:52 PM in response to AlecGold
    Level 1 (0 points)
    Jul 12, 2009 11:52 PM in response to AlecGold
    Who knows if there will be an 1.8 update regarding this issue. If it is a hardware defect - either a bad controller or a bad cable from the motherboard to the drive - only a repair will do the job. And I seriously doubt Apple would exchange so many expensive parts !
  • by eplugplay,

    eplugplay eplugplay Jul 12, 2009 11:57 PM in response to clementjoubert
    Level 1 (0 points)
    Jul 12, 2009 11:57 PM in response to clementjoubert
    One thing that I'm pondering about is if the controller in these new mbp are indeed SATA-1, wouldnt a SATA-II hdd be backward compatible with the SATA-1 controller in these mbps?

    Maybe its just a messed up build of the 10.5.7 (I heard its a different one than the previous gen). Especially with this EFI 1.7 update.
  • by clementjoubert,

    clementjoubert clementjoubert Jul 12, 2009 11:57 PM in response to DoctaDawe
    Level 1 (0 points)
    Jul 12, 2009 11:57 PM in response to DoctaDawe
    From these shots you seem to have problems, but not as severe as some other people.
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