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IanBurrell

Q: Firmware update and SATA II hard drive

Has anybody had any problems with new MacBook Pro after yesterday's firmware update with third party hard drive? I got a MacBook Pro 13" recently, swapped the 320 GB hard drive from my old MacBook. After reinstalling the OS for new hardware drivers, everything was working fine.

After the firmware update yesterday, the machine has started freezing randomly; the spinner comes up sometimes when reading or writing to the drive. The hard drive, a WD Scorpio Blue, supports SATA II. My suspicion is that there are intermittent data errors when using the SATA 3 Gbps interface. It could be an incompatibility between the controller and drive or the ribbon cable isn't good enough for newer SATA.

Does anybody know of a way to force the drive or the controller to use SATA 1.5 Gbps? Can I revert to the old firmware?

MacBook Pro 13", Mac OS X (10.5.7)

Posted on Jun 23, 2009 10:08 AM

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Q: Firmware update and SATA II hard drive

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  • by kylewillis,

    kylewillis kylewillis Aug 10, 2009 1:14 PM in response to Ella Price
    Level 1 (0 points)
    Aug 10, 2009 1:14 PM in response to Ella Price
    I am about to buy a 500 GB 7200 RPM Momentus 7200.4 Serial ATA Hard Drive with Free Fall Sensor from Dell.

    I am told this will work in my Macbook (late 2008 model). I check my SMC Version (system) is 1.32f8 and my Boot ROM Version is MB51.0073.B06.

    I tried updating the latest EFI update for my system, but my Mac says I don't need the update. Can someone tell me if this HD will work in my Mac before I buy it?

    Thanks so much!
  • by JoeyR,

    JoeyR JoeyR Aug 10, 2009 1:23 PM in response to kylewillis
    Level 6 (8,280 points)
    Aug 10, 2009 1:23 PM in response to kylewillis
    The firmware update and problem that this thread was started for would not apply to you. The firmware problem is only related to the current MacBook Pros (excluding the 17" version). You want to be sure to get a drive that does not have an internal motion sensor. If you do purchase a drive with an internal sensor, you should disable your MacBook's sudden motion sensor as they can conflict with each other (it's very easy to do):

    http://support.apple.com/kb/HT1934

    Other than that, you should be fine.
  • by Technorganix,

    Technorganix Technorganix Aug 10, 2009 1:23 PM in response to kylewillis
    Level 1 (0 points)
    Aug 10, 2009 1:23 PM in response to kylewillis
    The best that can be said, is it's really hit or miss. From my own experience, I bought a WD Scorpio Blue 500gb which didn't work with the EFI update but then decided to take a gamble and buy another of the same drive and guess what... it works perfectly fine. Using it right now actually. Haven't had any beach balls since installing this drive, whereas the previous drive (exactly the same) was completely unstable, couldn't install OS X unless it were in an external enclosure, etc., etc.

    So as I said, it's really hit or miss as you'll see if you browse through the thread a bit. Some people experience issues, others don't. The fact that Apple isn't acknowledging the issue publicly kind of ****** me off, but if the firmware rollback is really a possibility, then that might be the path to take before swapping out your HD.
  • by JoeyR,

    JoeyR JoeyR Aug 10, 2009 1:25 PM in response to Technorganix
    Level 6 (8,280 points)
    Aug 10, 2009 1:25 PM in response to Technorganix
    The firmware issue does not apply to kylewillis.
  • by kylewillis,

    kylewillis kylewillis Aug 10, 2009 1:31 PM in response to JoeyR
    Level 1 (0 points)
    Aug 10, 2009 1:31 PM in response to JoeyR
    Thank you so much for the advice and link.
    Sorry for posting in the wrong thread! (new here)
  • by iyacyas,

    iyacyas iyacyas Aug 10, 2009 1:43 PM in response to IanBurrell
    Level 4 (1,535 points)
    Aug 10, 2009 1:43 PM in response to IanBurrell
    I wonder if this link is in reference to the problems here in this thread? And the other thread for the beeping issue

    http://www.macrumors.com/2009/08/10/apple-working-on-software-update-for-macbook -pro-hard-drive-issues/
  • by theARGIOPE,

    theARGIOPE theARGIOPE Aug 10, 2009 1:39 PM in response to kylewillis
    Level 1 (0 points)
    Aug 10, 2009 1:39 PM in response to kylewillis
    Just FYI - my MBP is the newest 15" 2.8Ghz - ordered two weeks ago, and the adopted SSD is a Patriot Torqx 128GB, purchased last Thursday.

    They're still trying to get along... but hope to have a long, happy life together once they sort out their differences.
  • by coolas,

    coolas coolas Aug 10, 2009 1:46 PM in response to kylewillis
    Level 1 (0 points)
    Aug 10, 2009 1:46 PM in response to kylewillis
    I don't want to be a pessimist but has anyone considered this....

    Previous Macbooks work fine with SATA-300 3Gb.
    Apple develops new Macbook Pro (ie current 13/15” models) and they find that SATA-300 3Gb is now unreliable, so they limit it in firmware to SATA-150 1.5Gb and start shipping them hoping nobody will notice or care.
    Users try to upgrade to SATA-300 3Gb drives and have problems.
    Apple wants to seem like they are being helpful and provide a firmware update (EFI 1.7) to allow SATA-300 3Gb.
    Some users have problems with this, exactly like Apple did during development.
    Apple find the underlying fault in the hardware and later machines are being shipped with this hardware fix, hence EFI 1.7 works fine in them.
    Apple provides a rollback to EFI 1.6 to get earlier laptops working again.
    Everyone thinks Apple will fix this with another firmware update, but they won’t as you can only fix with a new motherboard or similar.
    Hence, users who have problems will never get over these.
    If this is the case, Apple needs to offer replacement Macbook Pros.

    Any thoughts on this?
  • by theARGIOPE,

    theARGIOPE theARGIOPE Aug 10, 2009 1:55 PM in response to coolas
    Level 1 (0 points)
    Aug 10, 2009 1:55 PM in response to coolas
    I'm more pessimistic than you, actually... mostly just because serial ATA is hardly ground breaking technology, so I can't imagine a tech company as brilliant as Apple having issues with it.

    I think they just don't want their products being tweaked with unlicensed products. I'm just sayin', I'm just sayin!

    There are 9 Apple's in my household - from devices to machines. I love em'... but man... this brand can be a pain in the butt when you want to bend the rules a little bit.
  • by fishbert,

    fishbert fishbert Aug 10, 2009 1:55 PM in response to iyacyas
    Level 1 (0 points)
    Aug 10, 2009 1:55 PM in response to iyacyas
    iyacyas wrote:
    I wonder if this link is in reference to the problems here in this thread? And the other thread for the beeping issue

    http://www.macrumors.com/2009/08/10/apple-working-on-software-update-for-macbook -pro-hard-drive-issues/


    As mentioned a few times before (and as little as an hour ago - thanks for reading the thread), this response speaks of a completely different issue... one affecting only 17" MacBook Pros with specific 7200RPM, 500GB drives (not that I'm an expert on that issue). There are fundamental differences between that issue and the one this thread is about (not the least of which is the fact that the EFI version 1.7 firmware update is ONLY for the new 13" and 15" MacBook Pros, and has _*NOTHING TO DO WITH*_ the 17" MacBook Pro).

    To date, there has been zero official communication from Apple addressing the issue of this thread.
  • by theARGIOPE,

    theARGIOPE theARGIOPE Aug 10, 2009 2:03 PM in response to fishbert
    Level 1 (0 points)
    Aug 10, 2009 2:03 PM in response to fishbert
    But, you know how it goes - soon, when we mention our SATA problem, the response will be "Oh, well Apple just patched that so you'll be just fine if you run Software Update"... and our real problem will get swept under the rug.

    I've got my fingers crossed that Snow Leopard will include a true resolution.
  • by pepparkaka,

    pepparkaka pepparkaka Aug 10, 2009 2:03 PM in response to theARGIOPE
    Level 1 (40 points)
    Aug 10, 2009 2:03 PM in response to theARGIOPE
    theARGIOPE wrote:
    I'm more pessimistic than you, actually... mostly just because serial ATA is hardly ground breaking technology, so I can't imagine a tech company as brilliant as Apple having issues with it.

    I think they just don't want their products being tweaked with unlicensed products. I'm just sayin', I'm just sayin!

    There are 9 Apple's in my household - from devices to machines. I love em'... but man... this brand can be a pain in the butt when you want to bend the rules a little bit.


    It is NOT rule bending changing harddrives in Apple's MacBook Pro 13" and 15"! A harddrive is not an unlicensed product. The third party harddrive is under warranty of the manufacturer instead of Apple. That is all. How many times must this be stated?
  • by theARGIOPE,

    theARGIOPE theARGIOPE Aug 10, 2009 2:32 PM in response to pepparkaka
    Level 1 (0 points)
    Aug 10, 2009 2:32 PM in response to pepparkaka
    I didn't say anything about warranty. Bending the rules is using a hard drive that Apple says it "does not support"...

    OCZ makes an SSD that is "qualified by Apple"... which would suggest some other disks are... shall we say, "unqualified." OCZ itself states that their Mac edition has special firmware for Macs.

    If newer disks need a special firmware, then it would seem to me that using a disk without said special firmware would indeed be... well... bending the rules.

    EDIT: Clarified
  • by jamone13,

    jamone13 jamone13 Aug 10, 2009 2:34 PM in response to theARGIOPE
    Level 1 (0 points)
    Aug 10, 2009 2:34 PM in response to theARGIOPE
    I have a late 2008 15". IE the first unibody, and I have EFI 1.33 but was experiencing this identical issue. I called apple support and they said 3rd party drive is not supported. Well then they should not be advertising the computer with a SATA interface, because if it truly was SATA it would support SATA devices, not just special devices (Apple supplied). Anyway, using the Hitachi Feature software on a PC and setting the drive to 1.5Gb/s and turning off Spread Spectrum it now is working fine.

    This was OS independent for sure. Experienced with 10.5.6-10.5.8 & 10.6 latest beta
  • by Ponzi,

    Ponzi Ponzi Aug 10, 2009 3:08 PM in response to coolas
    Level 1 (20 points)
    Aug 10, 2009 3:08 PM in response to coolas
    coolas wrote:
    I don't want to be a pessimist but has anyone considered this....

    Previous Macbooks work fine with SATA-300 3Gb.
    Apple develops new Macbook Pro (ie current 13/15” models) and they find that SATA-300 3Gb is now unreliable, so they limit it in firmware to SATA-150 1.5Gb and start shipping them hoping nobody will notice or care.
    Users try to upgrade to SATA-300 3Gb drives and have problems.
    Apple wants to seem like they are being helpful and provide a firmware update (EFI 1.7) to allow SATA-300 3Gb.
    Some users have problems with this, exactly like Apple did during development.
    Apple find the underlying fault in the hardware and later machines are being shipped with this hardware fix, hence EFI 1.7 works fine in them.
    Apple provides a rollback to EFI 1.6 to get earlier laptops working again.
    Everyone thinks Apple will fix this with another firmware update, but they won’t as you can only fix with a new motherboard or similar.
    Hence, users who have problems will never get over these.
    If this is the case, Apple needs to offer replacement Macbook Pros.

    Any thoughts on this?


    I've also wondered if this is a manufacturing issue with a large number of the SATA controllers, which was resolved by reducing the data transfer rates. Why else would Apple downgrade the SATA controller speed on its newest notebooks? It might explain why some people are having problems and others aren't. However, there are also reports of recently purchased MBPs with version 1.7 firmware that exhibit significant beachballing -- even with stock drives. We could all stop guessing if there were an official response.
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