This discussion is locked
IanBurrell

Q: Firmware update and SATA II hard drive

Has anybody had any problems with new MacBook Pro after yesterday's firmware update with third party hard drive? I got a MacBook Pro 13" recently, swapped the 320 GB hard drive from my old MacBook. After reinstalling the OS for new hardware drivers, everything was working fine.

After the firmware update yesterday, the machine has started freezing randomly; the spinner comes up sometimes when reading or writing to the drive. The hard drive, a WD Scorpio Blue, supports SATA II. My suspicion is that there are intermittent data errors when using the SATA 3 Gbps interface. It could be an incompatibility between the controller and drive or the ribbon cable isn't good enough for newer SATA.

Does anybody know of a way to force the drive or the controller to use SATA 1.5 Gbps? Can I revert to the old firmware?

MacBook Pro 13", Mac OS X (10.5.7)

Posted on Jun 23, 2009 10:08 AM

Close

Q: Firmware update and SATA II hard drive

  • All replies
  • Helpful answers

first Previous Page 66 of 133 last Next
  • by Jerry H.,

    Jerry H. Jerry H. Aug 28, 2009 9:39 AM in response to JoeyR
    Level 1 (0 points)
    Aug 28, 2009 9:39 AM in response to JoeyR
    the previous gen is not concerned by this issue

    only 2009 MBP were delivered with 1.5 Gb sata
  • by JoeyR,

    JoeyR JoeyR Aug 28, 2009 9:50 AM in response to Jerry H.
    Level 6 (8,280 points)
    Aug 28, 2009 9:50 AM in response to Jerry H.
    I'm pretty sure that's what I just said (quite a few times at this point).
  • by Ella Price,

    Ella Price Ella Price Aug 28, 2009 11:16 AM in response to IanBurrell
    Level 1 (5 points)
    Aug 28, 2009 11:16 AM in response to IanBurrell
    Well anyone who has been reading my posts know that I bought a new 15" with 1.7 already. I put in a Seagate 5400.6 500GB with a system on it from the previous Unibody 13". The drive would not even boot or take a system. So I jumpered the drive down to SATA I (1.5), verified SSC was disabled and was able to use it but with the aggravating pauses.

    I then took it in and had the rollback done and removed the jumper. The drive worked much better but I was still seeing slight pauses, no where as bad as before the rollback though. If I pulled the drive and booted off it in an external case it worked flawlessly.

    So, I ordered the Seagate 7400.4 500GB and cloned it last night and the machine is flawless. I have been running 4 movies on a loop, using VM Ware, compressing DVDs and basically beating it down. I have not had one issue, not one beachball.

    I do not know why I was still having the pauses even with 1.6 but I am a "happy" camper, for now. Apple still needs to fix this eventually though. I paid for SATA II and I expect it to run at SATA II speeds.

    I was almost going to return it but I am glad that it is back to "normal" for now.

    Cheers, John.
  • by Tiago Cruz,

    Tiago Cruz Tiago Cruz Aug 28, 2009 11:18 AM in response to IanBurrell
    Level 1 (0 points)
    Aug 28, 2009 11:18 AM in response to IanBurrell
    Hello!!!

    For people that don't know yet your firmware version, this chart here will help you to see your firmware version.

    http://support.apple.com/kb/HT1237?viewlocale=en_US

    And here (http://support.apple.com/kb/HT3561?viewlocale=en_US) apple said:

    +"This update allows drives to use transfer rates greater than 1.5Gbps, however Apple has not qualified or offered these drives for Mac portable computers, and their use remains unsupported. All previous and current Apple portables with a SATA drive interface include a SATA 1.5Gbps hard drive."+

    Well, there's a big problem between apple and apple users...

    What we gonna do? I think we have to stop try to figured out "what is going on?" and stop try to discover "the problem" and ACT!!!

    Again... What we (thousands of MBP 2009 users with this problem) gonna do????

    Regards!
  • by COLIN_ZOU,

    COLIN_ZOU COLIN_ZOU Aug 28, 2009 11:21 AM in response to IanBurrell
    Level 1 (0 points)
    Aug 28, 2009 11:21 AM in response to IanBurrell
    Any body had reported this issue to apple? Let's do it. Apple must fix this problem!!!!
  • by MetaChimp,

    MetaChimp MetaChimp Aug 28, 2009 12:47 PM in response to IanBurrell
    Level 1 (5 points)
    Aug 28, 2009 12:47 PM in response to IanBurrell
    Wow, I'm having the SAME ISSUES with my MBP! It especially happens when running multiple browser windows open. So frustrating!

    Please fix the firmware, Apple!!!
  • by lukhnos-d,

    lukhnos-d lukhnos-d Aug 28, 2009 12:51 PM in response to IanBurrell
    Level 1 (0 points)
    Aug 28, 2009 12:51 PM in response to IanBurrell
    I want to add that I run into exactly the same issue today. I have an early 2009, custom-build Unibody MacBook Pro 15" (2.93 GHz, 320 GB HDD).

    Today I tried to replace the HDD with a WD5000BEVT (Western Digital Scorpio Blue 500 GB). Not only the HDD didn't boot—was fine in a USB enclosure—but it generated disturbing noises. I suspected it was a power supply issue, but only after reading through this discussion thread did I discover it's more likely a firmware issue.

    WD5000BEVT doesn't have a jumper to force it to run in 1.5 Gbps mode. But from the discussion thread, I don't think this is the right fix, only a temporary and not totally satisfactory workaround.
  • by vang0001,

    vang0001 vang0001 Aug 28, 2009 1:44 PM in response to vang0001
    Level 1 (0 points)
    Aug 28, 2009 1:44 PM in response to vang0001
    Following up on a previous post:

    http://discussions.apple.com/message.jspa?messageID=9996280#9996280

    Being a curious type of person I decided to do an experiment today. Even though my "updated" MBP works perfectly I had the local Apple Store roll back the EFI update. It took maybe 2 or 3 minutes and they did not give me a hard time about it. I did not even have an appointment.

    The tech I worked with was incredibly impressed by the speed of the SSD, so the visit ended up taking about 15 minutes because I showed him some cool "really fast SSD" stuff.

    For some reason he would not let me watch the screen as the firmware update CD did its work, but I know the rollback worked because the software update thing wants me to go back to 1.7 now, and the boot ROM version changed.

    Hardware being tested:

    MBP (MB991LL/A)
    X25-M (SSDSA2MH080G1GN)

    Before:
    EFI 1.7 firmware (MBP55.00AC.B03)
    SSD 045C8820 firmware
    SMS deactivated
    Everything works fine, all the time.
    Very fast!

    After:
    EFI 1.6 firmware (MBP55.00AC.B00)
    SSD 045C8820 firmware
    SMS deactivated
    Everything works fine, all the time.
    Very fast!

    So, in conclusion, for my usage patterns, the speed of the SATA2 interface seems to have no effect on system performance.

    I am getting ready to install 10.6 right now. If I experience anything weird I will post a reply.
  • by matchstick,

    matchstick matchstick Aug 28, 2009 1:50 PM in response to IanBurrell
    Level 1 (35 points)
    Aug 28, 2009 1:50 PM in response to IanBurrell
    So I too have a mid 2009 15" MBP but I never really had this issue. Maybe I got it once a month or so but I couldn't replicate it or anything.

    Then I got Snow Leopard today and it is beachball city when copying large files.

    Console picks this up though now in 10.6:

    Aug 28 15:25:58 euclid Safari[359]: INSERT-HANG-DETECTED: Tx time:30.876621, # of Inserts: 3, # of bytes written: 43012, Did shrink: NO
    Aug 28 15:29:58 euclid Safari[515]: INSERT-HANG-DETECTED: Tx time:30.790314, # of Inserts: 0, # of bytes written: 0, Did shrink: NO
    Aug 28 15:32:34 euclid Safari[521]: INSERT-HANG-DETECTED: Tx time:7.000271, # of Inserts: 0, # of bytes written: 0, Did shrink: NO


    This issue is real, it doesn't lend itself to trouble shooting much, and it is most certainly a firmware issue. If we ever want to get this resolved we need to send feedback to Apple daily until it is. Just keep sending feedback until they say something. Send two messages a day if need be.
  • by JoeyR,

    JoeyR JoeyR Aug 28, 2009 1:53 PM in response to vang0001
    Level 6 (8,280 points)
    Aug 28, 2009 1:53 PM in response to vang0001
    No notebook HDD can saturate SATA 1.5 bandwidth. Current SSDs can peak and on occasion go slightly over the maximum bandwidth available to SATA 1.5. Basically... even current SSDs are not impacted (significantly) by being in 1.5 mode. I guess the issue may be with what SSD speeds are available down the road. Current hard drive speeds have been locked at 5400 and 7200 RPM for quite a few years now (desktop and servers have HDD options that are comfortably twice that speed). The biggest drawback to HDD speed is that the platters actually have to spin really really fast. You can only get so fast before the vibration becomes an issue... this is particularly a problem with notebooks. Those limitations don't exist on SSDs. They can keep making them faster and faster so long as the technology allows. There is no limitation based on moving parts. It's safe to say that in the very near future, SSDs will be well above the bandwidth that SATA 1.5 can support. It would be nice to have SATA 3.0 functioning properly so that we can take advantage of those drive when they come our way.
  • by Nihilistic Monk,

    Nihilistic Monk Nihilistic Monk Aug 28, 2009 2:09 PM in response to JoeyR
    Level 1 (0 points)
    Aug 28, 2009 2:09 PM in response to JoeyR
    Brand new 17" out of box for around 5 hours, and just froze for 30 seconds, then sprang back to life.

    Only software I've installed is my drobo, istat menus and aperture.

    I think something fishy is going on with all the new MBP's regardless of screen size.
  • by Technorganix,

    Technorganix Technorganix Aug 28, 2009 2:23 PM in response to IanBurrell
    Level 1 (0 points)
    Aug 28, 2009 2:23 PM in response to IanBurrell
    Thought some of you might find this interesting...

    A few weeks back I posted about my unsuccessful install of a Western Digi Scorpio Blue 500gb which suffered from horrible beachballing, etc., etc., and then purchasing another of the same drive and experiencing zero issues...

    Catching my breath...

    Well, something interesting happened after installing Snow Leopard. The problem has popped up not only in the second Western Digi drive, but also the stock Hitachi drive (which was completely problem free before). Setting up an appointment at my local Apple Store now to see if I can get a rollback now.

    Quite frustrated.
  • by fishbert,

    fishbert fishbert Aug 28, 2009 2:42 PM in response to Technorganix
    Level 1 (0 points)
    Aug 28, 2009 2:42 PM in response to Technorganix
    Nihilistic Monk wrote:
    Brand new 17" out of box for around 5 hours, and just froze for 30 seconds, then sprang back to life.

    Only software I've installed is my drobo, istat menus and aperture.

    I think something fishy is going on with all the new MBP's regardless of screen size.


    I hope the 17" is also affected. It's possible, with all the focus on the click/beep issue, that the same misbehaving 3.0 Gb/s SATA II is implemented in their seperate firmware and has just been overlooked on the larger MacBook Pro. Difficult to say for sure, but I really hope so because there is no firmware to roll back to for that machine, so Apple would have to come up with a real fix.

    Technorganix wrote:
    The problem has popped up not only in the second Western Digi drive, but also the stock Hitachi drive (which was completely problem free before). Setting up an appointment at my local Apple Store now to see if I can get a rollback now.

    Quite frustrated.


    As I understand it, Apple has told their "geniuses" that the rollback tool is specifically for people with 3rd party drives. Which would be fine by me ... the more people who get hardware replaced, the more expensive this issue becomes, and the sooner we are likely to see some kind of a fix.
  • by matchstick,

    matchstick matchstick Aug 28, 2009 2:38 PM in response to IanBurrell
    Level 1 (35 points)
    Aug 28, 2009 2:38 PM in response to IanBurrell
    I think the issue is far more prevalent on snow leopard - I have the stock drive and am starting to experience beachballing where I never did with 10.5... That said I think if indeed Snow Leopard makes this problem more obvious then Apple may see increased pressure to fix this.

    But in the meantime I'm probably going to get the 1.6 rollback installed.
  • by Technorganix,

    Technorganix Technorganix Aug 28, 2009 2:38 PM in response to fishbert
    Level 1 (0 points)
    Aug 28, 2009 2:38 PM in response to fishbert
    Thanks for the tip fishbert. Luckily I have really good relationships with a lot of the reps there as well as a business account which seems to make things go a bit easier for me as well. I don't foresee having too many issues with getting the rollback if they have it on hand.
first Previous Page 66 of 133 last Next