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the iPod could not be restored - error code 1433

Just today I went to sync my 4th generation 20GB iPod with my Mac and iTunes gave me the following error message:
"iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnected and reconnecting the iPod."
I tried disconnecting and reconnecting several times, but always got the same error. I then tried to restore the iPod. iTunes then hung for several minutes before presenting another dialog box with the following error message:
"The iPod "iPod" could not be restored. An unknown error occurred (1433)."
Upon clicking the More Information button I was directed to the following web page:
http://support.apple.com/kb/TS1372
I've tried restarting the computer and connecting the iPod to a different USB port. The windows suggestions would seem not to apply. I read somewhere else on these forums that the error code was previously triggered when people tried to update older iPods with the then-new iTunes 7.6. Is it possible that iTunes is unable to restore an iPod as old as mine?

MacBook Pro 17" 2.4GHz, Mac OS X (10.5.4)

Posted on Jun 23, 2009 3:29 PM

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Posted on Jun 23, 2009 9:19 PM

From my experience it can be either an iPod or computer problem, try to prove it by doing a restore with another computer, if it works then you need to deal with the computer.

In my case, I finally found out it was the bad USB hub causing the problem ... don't use the hub without the external power
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Question marked as Best reply

Jun 23, 2009 9:19 PM in response to Jeremy A

From my experience it can be either an iPod or computer problem, try to prove it by doing a restore with another computer, if it works then you need to deal with the computer.

In my case, I finally found out it was the bad USB hub causing the problem ... don't use the hub without the external power

the iPod could not be restored - error code 1433

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