Installer could not extract files from the package for BaseSystem??
I just got a brand new OSX 10.5.6 DVD disk direct from Apple. Tried to install it (archive & install, saving preferences and settings) and after running through the whole installation procedure got the above error message. What does that mean and what can be done about it?
iMac Intel,
Mac OS X (10.4.11),
iBook G4, Mac OSX (10.4.11)
Usually means there's either a problem with the DVD or your hard drive. You should do the following before an Archive and Install:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Using the Disk Utility on the Leopard DVD I was able to repair what seemed like a small issue (at the bottom of the box I got a green-worded message that my HD was now OK). However, I'm trying to iron out some minor issues on my iBook, on which I installed Leopard with no problem, so once I'm done with that I'll try installing again on the iMac. Will let you know in a day or so. Thanks for the help so far.
You cannot repair the DVD as it's a read-only disc. The disc, however, has a good directory, but that may not mean anything as far as the disc mounting or booting the computer.
I meant that it seemed that I repaired something on the hard drive. Anyway, after trying it again a couple of times, I ended up calling Apple (my iMac is still covered by AppleCare and the Leopard is of course new). They said that while it was probably not a failing hard drive -- which I certainly hope not, plus I've had no indication otherwise of any such problem -- they suggested that I take it in for a diagnostic on the hardware and memory to see if something is wrong there. So that's where I'm at. Thanks again for your help.
