"Cannot connect to iTunes" on 3GS

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"Cannot connect to iTunes" on 3GS

When I try to download a song, album, app or app update after I enter my password on my 3GS, I get a message that the phone "Cannot connect to iTunes."

Oddly, when I then download he song or app on my PC from iTunes, and synch to my phone, I AM able to download songs/apps on the phone, but only immediately after. If time passes and I try again, I'm back to "cannot connect."

This has been happening since I got my 3GS.

Anyone else have the same issue, or, more importantly, a solution?

Mac Air, iPhone 3G S, Mac OS X (10.5.7)

Posted on Jun 25, 2009 12:48 AM

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Answer 1

Jun 25, 2009 7:57 AM in response to raycunn

I have been having the same problem. When I try to download an app or song from itunes. After I sync it works for right after then have problems until I have to sync again to my computer. I hope there is a solution to this cause i like to download songs and app when i am not a home and can't seem to do that now with my new 3GS phone. My sister has a 3G and we both tried to download something at the same time and I could not connect while hers connected and downloaded perfectly. Help please.

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Answer 2

raycunn Author

Level 1

0 points

Jun 28, 2009 1:00 AM in response to visitor929

I got an answer from Apple Tech Support today. It is a known problem,
and the current fix is to change your iTunes login to use an Apple ID
rather than an AOL ID. Only people with AOL sign ins have reported the problem.

cheers,
Ray

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Answer 3

va3592

Level 1

8 points

Jun 30, 2009 9:00 AM in response to raycunn

I don't have aol and just use my apple id. It still will not work for me.

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