Previous 1 2 3 4 5 Next 117 Replies Latest reply: Dec 17, 2010 10:04 PM by ssphotodesign Go to original post
  • ostrichtom Level 1 Level 1 (5 points)
    HenryS's posted:

    "I suspect that the drive's ACL files are getting trashed when files are deleted on the drive. The drive goes off line because it has trouble after this, (must it in some way complete it's housekeeping tasks?) that the connection to AE doesn't let it run fully. Hence the offline symptom. It's just a hunch based on observation and I have no idea if this is what's happening except the end effect is what you all have observed too."

    It triggered my memory to look up an Apple Knowledgebase article discussing permissions and ACL messages, http://support.apple.com/kb/TS1448, "Mac OS X 10.5: Disk Utility's Repair Disk Permissions messages that you can safely ignore."

    At the bottom it says, "You can safely ignore these messages. You can also usually ignore any "ACL found but not expected..." message. These messages can occur if you change permissions on a file or directory. These messages are accurate but are generally not a cause for concern."

    I'm wondering if somehow when Apple released 7.4.2 they inadvertently created a problem where one can no longer safely ignore ACL messages.

    I also wonder if anyone using a Time Capsule has had any problem backing up to its its internal hard drive with Time Machine after upgrading to 7.4.2.

    Since Apple doesn't officially support Time Machine using an AEBS, are they not so subtly attempting to get those of us who have successfully been backing up with Time Machine and an AEBS to have to switch to a Time Capsule?
  • HenryS Level 2 Level 2 (295 points)
    Where can I get 7.3.2? I went to the Apple download page, http://support.apple.com/downloads/#airport%20extreme%20802.11n
    and the download is gone?

    Will Extreme 802.11n with 7.3.2 work when there are machines on the system using a later OS 10.5.7?

    Will the machine running Airport Util have to be 10.5.5?
  • HenryS Level 2 Level 2 (295 points)
    ostrichtom wrote:
    It triggered my memory to look up an Apple Knowledgebase article discussing permissions and ACL messages, http://support.apple.com/kb/TS1448, "Mac OS X 10.5: Disk Utility's Repair Disk Permissions messages that you can safely ignore."

    At the bottom it says, "You can safely ignore these messages. You can also usually ignore any "ACL found but not expected..." message. These messages can occur if you change permissions on a file or directory. These messages are accurate but are generally not a cause for concern."

    I'm wondering if somehow when Apple released 7.4.2 they inadvertently created a problem where one can no longer safely ignore ACL messages.

    I also wonder if anyone using a Time Capsule has had any problem backing up to its its internal hard drive with Time Machine after upgrading to 7.4.2.

    Since Apple doesn't officially support Time Machine using an AEBS, are they not so subtly attempting to get those of us who have successfully been backing up with Time Machine and an AEBS to have to switch to a Time Capsule?


    Can't speak for your situation, Tom, but with my drive and my AEBS these conditions apply:
    1. The ACL messages may be coincidental since they didn't have an effect on the problem.

    2. Resetting the AEBS from Utility, or power cycle, or turning just the drive off and on again- either methods recover the drive status (gets it on line. I don't know if that's the way it is for others but it is for me)!

    3. Failure doesn't seem to have anything to do with accessing the drive. It'll fail if not even being visible, or simply appearing on the desktop, or with a finder window open, or if being accessed.
  • HenryS Level 2 Level 2 (295 points)
    I had to reset the base station to Factory defaults, put in all the settings again... and knock on APPLE, so far my drive is still visible (about 45 min) and accessible.

    Maybe that's it?
  • HenryS Level 2 Level 2 (295 points)
    I had to reset the base station to Factory defaults, put in all the settings again... and knock on APPLE, so far my drive is still visible (about 45 min) and accessible.

    Maybe that's it?
  • HenryS Level 2 Level 2 (295 points)
    I had to reset the base station to Factory defaults, put in all the settings again... and knock on APPLE, so far my drive is still visible (about 45 min) and accessible.

    Maybe that's it?
  • Lars Pope Level 1 Level 1 (140 points)
    OK. I dont know if this has anything to do with it but after my iMac woke this morning it automatically mounted the HD and started to back up....
    The only thing I did differently was follow someones suggestion to trash a file in the backup folder which has 'inprogress' at the end.... is this an orphaned file which is causing the problem and gets lost during a firmware upgrade/downgrade?
    I restarted the airport got the disk to mount and went in and moved the .......inprogress file to the the trash.
    Having said that I cant delete from the trash...or its inprogress for a long time
    It performed a backup then I put the mac to sleep for the night. This morning it mounted OK.... lets see if this fixes it.
  • Raffy1 Level 1 Level 1 (35 points)
    Same problem here. Days lost doing verifying and repairing, with no result and I nearly bought a new drive. Downgrading solved it and after that: "Found partially deleted backup". Why is Apple not reacting on this? It should be clear by now that there is an issue with 7.4.2. It feels like going back to the MS days.
  • Lars Pope Level 1 Level 1 (140 points)
    So yesterday I erased my USB HD and TM back up and started over.
    It has mounted everytime (at least 8 times from sleep or re-start) since. And has been running OK so far.
  • natblack Level 1 Level 1 (0 points)
    Same here - backing down to 7.4.1 worked for me. Apple sure makes backing down easy - and this board is a great tool!
  • Jamie Piperberg Level 1 Level 1 (65 points)
    Yep. Me too. Unfortunately I can't seem to find the download for 7.4.1 anymore. It links back to this page:
    http://support.apple.com/kb/HT1218
    If I try to download.
    Does anyone have a download that I could somehow acquire? I find it to be incredibly irritating to be without a backup, and I would really rather not have to duplicate my backup (118 GB of it) to have some piece of mind. If anyone at Apple is paying attention, can you please reactivate the 7.4.1 download? At the time of this writing, even the 7.4.2 download page:
    http://support.apple.com/downloads/TimeCapsule_and_AirPort_Base_Station_Firmware_Update_7_42
    seems to redirect to the aforementioned knowledge base article. (In a fit of desperation I thought I might redownload the latest version and reapply in the hopes that the previous download was corrupted somehow) Hopefully a fix is forthcoming, as this is really a disappointing problem.

    Thanks

    Oh, just found this:
    http://www.macfixit.com/comment.php?mode=display&sid=20090701094042566&title=Air Port7.4.2+firmware+update+causing+USB+hard+drives+to+loseconnectivity&type=article&order=&pid=43629

    If the link doesn't work:
    +Launch Airport Utility (located in /Applications/Utilities)+
    +Hold the Option key and choose Check for Updates.... From the AirPort Utility menu,+
    +Select a previous firmware version for your model Base Station (in this case 7.4.1)+
    +Click Download.+
    +Select your base station then choose Manual Setup from the Base Station menu.+
    +From the Base Station menu choose Upload Firmware....+
    +Select firmware version 7.4.1 and click OK+

    Crossing my fingers!
  • Robert Stone Level 2 Level 2 (260 points)
    It looks like from later posts your issue is solved but FYI 7.3.2 does run with 10.5.7 which I run on my MBP, Mac mini, and iMac. I use Airport Utility to manage the AE on the MBP. I also have a dual processor G4 running 10.4.? and an even older G3 which I think is running 10.4 but may be in 10.3, I just use that as a print server and repository for synching my iPods.
  • Jamie Piperberg Level 1 Level 1 (65 points)
    Replying to myself because for some reason it will not let me edit, but I downgraded to 7.3.2 and that seemed to work.
  • Matthew Rubin1 Level 1 Level 1 (5 points)
    Same problem as everyone else. Using an external HD, stopped working after the newest firmware update. If I power cycle the drive or the airport, I can again briefly connect, but then it eventually loses the connection. Internet coverage is unaffected.
  • Matthew Rubin1 Level 1 Level 1 (5 points)
    Downgrading firmware to 7.4.1 worked.
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