rettaboi

Q: Download error. Tap to retry

After trying to rent a movie on iTunes directly from my iphone 3G (with 3.0) the movie appears in the downloads area but says 'Download Error. Tap to retry.' The movie will not download even if I'm connected to WiFi. How can I either get the movie to download or cancel the purchase? Have I been charged? At this point I'd like to just make it go away. Please help.

Message was edited by: rettaboi

iPhone, iPhone OS 3.0

Posted on Jun 25, 2009 12:59 PM

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Q: Download error. Tap to retry

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  • by untraceable,

    untraceable untraceable Apr 23, 2010 12:37 PM in response to rettaboi
    Level 1 (0 points)
    Apr 23, 2010 12:37 PM in response to rettaboi
    Getting the same thing now,.. trying to download a song I just purchased,. Have 148MB free and the song is only 7 it appears to not a space issue!! SSF
  • by robogobo,

    robogobo robogobo Jun 28, 2010 11:56 PM in response to rettaboi
    Level 2 (296 points)
    iTunes
    Jun 28, 2010 11:56 PM in response to rettaboi
    same problem here. I tried everything suggested here. Tried downloading from my computer, now I have it there and can move it to the iphone, but the other download is still pending, and I bought it twice. Tried the pause trick, but pause never shows up. Tried restarting. Nothing.

    The really bad thing is that the size of the entire film is being taken up on the iphone, even though only about 1MB was ever downloaded.
  • by Eri Chen,

    Eri Chen Eri Chen Jul 1, 2010 8:17 PM in response to rettaboi
    Level 1 (0 points)
    Jul 1, 2010 8:17 PM in response to rettaboi
    I had the same message when I tried to download a rental movie. Then I tried downloaded again, it turns out that my iPod touch didn't have enough memory for this movie. Maybe is just that simple for the rest of you.
  • by Chemotactic,

    Chemotactic Chemotactic Jul 8, 2010 7:34 PM in response to rettaboi
    Level 1 (0 points)
    Jul 8, 2010 7:34 PM in response to rettaboi
    Had same problem. Had to manually delete the partially downloaded file from my iPhone using iPhoneExplorer (freeware):

    http://www.macroplant.com/iphoneexplorer/

    * Download, install, and launch this app while your iPhone is connected to computer.
    * Go to ~/Media/Downloads
    * Delete any *.mp? and *.jpg or *.png files. Leave the manifest file intact.
    * Sync iPhone via iTunes.
    * Go to iTunes/Downloads on your iPhone and 'tap to download'; now it should work.
  • by robogobo,

    robogobo robogobo Jul 8, 2010 7:50 PM in response to Chemotactic
    Level 2 (296 points)
    iTunes
    Jul 8, 2010 7:50 PM in response to Chemotactic
    that's the first intelligent response to this issue. Thanks alot.
  • by gulbane,

    gulbane gulbane Jul 16, 2010 1:41 PM in response to Chemotactic
    Level 1 (0 points)
    Jul 16, 2010 1:41 PM in response to Chemotactic
    Awesome..thanks so much. The program worked perfectly and took like 3 seconds to do. Don't be scared to do this folks, it worked perfectly and easily.
  • by Shamim Navidi,

    Shamim Navidi Shamim Navidi Aug 30, 2010 6:29 AM in response to LiQuiD_FuSioN
    Level 1 (0 points)
    Aug 30, 2010 6:29 AM in response to LiQuiD_FuSioN
    This worked for me, it needs heaps of space, free up as much as you can
  • by Colleen Von Eckartsberg,

    Colleen Von Eckartsberg Colleen Von Eckartsberg Sep 26, 2010 7:12 PM in response to rettaboi
    Level 1 (25 points)
    Sep 26, 2010 7:12 PM in response to rettaboi
    I have had this problem twice, trying to download to my ipad. The problem both times was that I did not have enough space on my ipad to accomodate the download. Unfortunately Apple does not prompt you to this being the problem (and only says "download error, tap to retry), this lack of space was definitely the problem as once I removed enough files, the movie downloaded no problem.....It seems to be simply a lack of communication by Apple (they should prompt you to "delete files to make space for download" or something to that effect), instead of a more serious problem with itunes, the device, or wifi.
  • by scubagarth,

    scubagarth scubagarth Oct 19, 2010 7:22 PM in response to Chemotactic
    Level 1 (0 points)
    Oct 19, 2010 7:22 PM in response to Chemotactic
    @ Chemotactic: thanks for the info. iPhone Explorer worked great to remove this failed download from my iPad downloads folder. (Just be sure to turn off "auto preview" before you select a .m4v file)

    Once I deleted the JPG and MP4 from the downloads folder, the download was able to resume after "tapping" it.

    Message was edited by: scubagarth
  • by Speedbird17,

    Speedbird17 Speedbird17 Nov 23, 2010 4:32 AM in response to Chemotactic
    Level 1 (0 points)
    Nov 23, 2010 4:32 AM in response to Chemotactic
    Thanks for that, I thought I was going have an un-downloaded film on my iPhone forever! In the end it just needed 6GB to download the movie... Blooming 'eck!
  • by webjunky,

    webjunky webjunky Dec 9, 2010 8:15 PM in response to rettaboi
    Level 1 (0 points)
    Dec 9, 2010 8:15 PM in response to rettaboi
    I just rented Inception, but I can't watch it since all I get is "download error. Tap to retry." $4.99 down the toilette.

    And they ask why people buy DVDs and rip them rather than just rent on demand. There you go. At least I would have had a DVD in my hands.
  • by webjunky,

    webjunky webjunky Dec 9, 2010 9:12 PM in response to rettaboi
    Level 1 (0 points)
    Dec 9, 2010 9:12 PM in response to rettaboi
    The post on iPhone Explorer solved my problem trying to download movies on my iPhone 4 from iTunes with PLENTY of space to spare. Looks like the partial/failed downloads take up physical space but doesn't get reported in the space available bar chart in iTunes.
  • by Bader Alharbi,

    Bader Alharbi Bader Alharbi Jan 18, 2011 7:26 PM in response to rettaboi
    Level 1 (0 points)
    Jan 18, 2011 7:26 PM in response to rettaboi
    Hello guys !

    Actually, I Have the same problem "Download error. Tap to retry" but I have the solution

    1- Backup your iphone,ipod ( use iTunes )
    2- You must update your iphone,ipod to (4.2.1) "" If you have already update skip to step (4)
    3- Go to iTunes >devices > version ) and check for Update
    4- Wait until the update finished
    5-Go to iTunes >devices > version ) and click restore
    6- Go to iTunes>more>downloads>(and try to download your file again) if you followed the steps correctly you should be able to download again with no problems
    ===========================================
    Thank you .. If you have any question (bn1a@hotmail.com)

    Bader...
  • by lizzy24,

    lizzy24 lizzy24 Jan 31, 2011 11:22 AM in response to rettaboi
    Level 1 (0 points)
    Jan 31, 2011 11:22 AM in response to rettaboi
    i had this problem and couldn't find an answer anywhere until i went to an apple store and talked to a tech. they said you can not download movies straight to your ipod ( even though ive done it before). I am not sure why your ipod allows you to do it if you can't but that's what they said. i got in touch w/ itunes customer service and they cancelled it and i got my refund and the movies were gone off my ipod so i guess from now on download to computer and then to ipod. seems crazy, i thought that's why i got my ipod but they said it can support holding it but not downloading it.
  • by ClashX,

    ClashX ClashX Jul 27, 2011 6:48 PM in response to rettaboi
    Level 1 (0 points)
    Jul 27, 2011 6:48 PM in response to rettaboi

    This is a major bump, but I found a remedy. And pardon me in advance if I'm merely reciting common knowledge -- it's just what helped me solve the issue.

     

    If you can, connect your iPod to your PC > open iTunes > store > check for available downloads. If all is well, it should start downloading on its own. I was pretty bummed to see that the only solution was to spend an hour recovering the iPod initially, so try this before going that route.

     

    Much luck!

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