Buddy with XP (incl. SP2) is not receiving video

Hello Daniel,

Welcome to Apple Discussions.

You can try any of the suggestions from Mac Video Chat with PCs that apply to your problem.

Hi Daniel,

I cannot speak for EZ Jim, however I can tell you that installing the SP2 on any windows machine increases the computer security, mainly because it installs a more secure firewall, which by default is Active, if memory serves me correct. It is very important that your PC users friends with service pack 2 open the firewall ports for iChat or disable the firewall.

Hope it helps

Chris

Hi Daniel,

In addition to the other advice here you may have to point out to your PC Buddy that his Video chat is made up of two tabs.

The front one will list that he needs a camera, the rear will be your incoming pic.

Ralph

Hello Daniel,

Chris offers some good comments. (I am always happy to see you post in, Chris. Thanks!)

If you have not already done so, ask you PC SP2 buddies to check their SP2 firewalls. Instructions on how to disable them are in the SP2 (James Weston's) section of the the "... girlfriend ..." section of Ralph John's pages. (You may need to scroll down to see the SP2 info.)

Do you have your Mac OS X
b System Preference > Sharing > Firewall
enabled? If so, and if Chris' suggestions did not already get you working, try disabling your Mac OS X Firewall while testing with your PC SP2 buddies.

You were wise to test with several PCs to narrow down your problem to your PC Buddies that use XP 2. Have you done similar tests with Macs to determine whether you have any problems with one-way video to Macs?

EZ Jim

Hi Daniel,

The AIM FAQ says that if people are having problems they shoud open 1024-5000.

You have not stated you have enabled AIM in the XP SP 2 firewall, just that you have assisted UPnP though the firewall.

Ralph