Previous 1 2 Next 18 Replies Latest reply: Aug 31, 2009 11:50 AM by Cu$er
mathteacher04 Level 1 Level 1 (0 points)
My safari today started "quitting unexpectedly" every time I opened it. The only time it will work is if I disable javascript. I've tried deleting it, reinstalling it, and nothing works. Also, the past few days, it would not run the java web start. Any ideas?

MacBook Pro
  • baltwo Level 9 Level 9 (61,945 points)
    Which OS? Which Safari? Details.
  • mathteacher04 Level 1 Level 1 (0 points)
    Mac OS 10.5.7 and Safari 4.0
  • baltwo Level 9 Level 9 (61,945 points)
    Thanks for clarifying—suggest you update your profile info to reflect the same. Download and install the Safari update, repair permissions, and restart. If the problem persists, create a new admin user account, log into it, and see if it occurs therein. If not, then there's some conflict or corruption within the original, usually associated with preference files. Finally, http://docs.info.apple.com/article.html?path=Mac/10.5/en/8750.html might be of use.
  • mathteacher04 Level 1 Level 1 (0 points)
    I've done everything you suggested. When I created the other account, safari acted in the same way. I've tried deleting the preference files as well and it didn't work.
  • Hawaiian_Starman Level 7 Level 7 (21,415 points)
    Hi

    It's helpful to post the crash report. Open Safari. When it crashes, select "report" on the Quit Panel. Then, copy/paste the entire crash report to your reply here.
  • mathteacher04 Level 1 Level 1 (0 points)
    Process: Safari [159]
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Identifier: com.apple.Safari
    Version: 4.0.1 (5530.18)
    Build Info: WebBrowser-55301800~1
    Code Type: X86 (Native)
    Parent Process: launchd [76]

    Interval Since Last Report: 13473 sec
    Crashes Since Last Report: 15
    Per-App Interval Since Last Report: 769 sec
    Per-App Crashes Since Last Report: 15

    Date/Time: 2009-06-25 22:12:27.920 -0500
    OS Version: Mac OS X 10.5.7 (9J61)
    Report Version: 6
    Anonymous UUID: 6EB0E158-5231-462C-A729-39772A3D9E43

    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread: 0

    Dyld Error Message:
    Symbol not found: _JVMGetJVMsWithCurrentArchitectureForTask
    Referenced from: /Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
    Expected in: /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
  • Hawaiian_Starman Level 7 Level 7 (21,415 points)
    Hi

    That crash error occurs due to duplicate plugins.

    The recent Java update installed a newer version of that plugin in your HD>Library>Internet Plug-ins folder. Hence, the problem of 2 different versions of the same plug-in.

    In the Finder: Your User Account>library>Internet Plug-ins folder. Move the JavaPluginCocoa plugin to the trash, then restart Safari.

    If there is no plugin in the User Account, reinstall the Java Update.

    When complete, open Disk Utility in your Applications/Utilities folder, highlight your HD on the left, then "repair permissions".

    Restart Safari.

    Message was edited by: Hawaiian_Starman
  • baltwo Level 9 Level 9 (61,945 points)
    Interesting. The recent Java update replaced the previous version of that plug-in. I don't have anything in ~/Library/Internet Plug-Ins/, so why would the old one be in that user's location? Just a curiosity, since I'm not doubting your solution.
  • mathteacher04 Level 1 Level 1 (0 points)
    Thank you! There was nothing in the folder, so I downloaded java again, repaired disk, and it works!

    Thank you so much!!!
  • Hawaiian_Starman Level 7 Level 7 (21,415 points)
    Hi

    Some users have reported an older Java plugin installed in the User Library, which has contributed to this type of crash. Not sure which earlier Java update located the plugin in the User Library. However, these crashes started appearing after the recent Java Update.

    There are other threads around here with similar complaints and crash reports. Here's two examples.

    Here.

    Here
  • Hawaiian_Starman Level 7 Level 7 (21,415 points)
    I downloaded java again, repaired disk, and it works!


    You're welcome. Glad to have helped.
  • baltwo Level 9 Level 9 (61,945 points)
    Thanks for the feedback. Good computing.
  • baltwo Level 9 Level 9 (61,945 points)
    Thanks. Another to put into the toolkit. Cheers.
  • NoMoreDells4me Level 1 Level 1 (0 points)
    thanks dude. just installed safari 4.0 last night and java apps wouldn't run out of safari this morning. first panic (the apps are for stock market trading and market was opening), then search the apple discussion forums to see if i can find quick solution. as usual, there was a post, yours. just removing the duplicate java plugin and re-installing java fixed it for me!

    apple should compensate you guys. i have applecare on this computer and didn't have to call and bother them thanks to these boards. they save lots of money:)
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