Previous 1 2 3 4 5 Next 203 Replies Latest reply: Sep 28, 2013 8:32 AM by Shanth0ny Go to original post
  • JKSemperFi Level 1 Level 1
    Add me to the growing list of unhappy gym rats that who have had their music interrupted by Voice Control.

    After reading through this and all other related threads, I am convinced that this is a legitimate issue with the iPhone 3GS that needs to be addressed asap. I only hope that Apple won't keep us waiting too long. We'll see.
  • SMichael98 Level 1 Level 1
    I just spoke to an Apple rep. The first rep had never heard of this issue but connected me to a technician who stated that sweat from the earbuds is more than likely dripping down the wires and shorting them out. This is causing the iPhone to believe the Voice Control is being activated. It may also explain why Voice Control pops up at random and sometimes in my case causes me to lose functionality of the headset (i.e. controlling volume and skipping songs).

    There is no fix or resolution (*****!) All that we can do is keep using the headphones we have or purchase a new pair. I guess I'll be buying a new pair but hopefully I can buy some earcovers that could block out sweat.

    I suggest you all call so that the issue can be reported. Its the only way to get attention and to make change happen. Also leave your feedback online,, so that light is brought to this issue. Seems like the purpose of having headphones is now gone if I can't use them to work out and be hands free.
  • likwidtek Level 1 Level 1
    It's not sweat, I promise you that. I exchanged 3 pairs of iphone headsets at Fry's electronics thinking it was faulty hardware. The test is to just play music, lock the iphone, blow into the mic and tada, glitchy goodness.

    This is a software bug. There needs to be an option to disable iPod voice control. For me it happens when I am riding scooter at high speeds.

    I'm subscribing to this thread hoping there is a fix. The only work around is to use regular old school earbuds that don't have a mic. This ***** for me because I want the music controls inline.
  • Taran5SM Level 1 Level 1
    Same problem here.

    Greetings from Spain
  • js.macg Level 1 Level 1
    Sweat is causing a short circuit and activating voice control? Mine activates when I simply insert my headphones (unoffical, without a microphone - and dry). I was playing around with this, and voice control turns on around 3/4 of the time they go in - at the same that I get that soft 'pop' in the headphones when they connect. This is leading me to believe that this model has ubiquitously faulty circuitry/software.
  • amdude Level 1 Level 1
    I was optimistic that the iphone OS 3.0.1 that was released would resolve this problem so I went to the gym this afternoon and tried it. I was very happy until I hit the 20 minute mark and it started happening again just like it used to. I switched headphones that do not include a mic and it worked fine for the rest of my workout. This is an okay fix for now because I still hear the phone ring and text message notifications. I just need to answer and talk with the phone not the headset. Someday this will be a bad dream...
  • awillimd Level 1 Level 1
    Same happens to me (iphone 3G) although I'm not using my phone for exercise. Problem occurs after about 15-20 of use (the phone feels warm to the touch and slips into the "Ringer>Headphone" mode which disables the speakers and only allows you to hear sound through earbuds or by using the "speaker" button on the phone). Last night I did an experiment. When phone slips into "Ringer>Headphone" mode after getting warm, I held the jack-end of the phone into the cold air stream of my room air conditioner. The phone immediately returned to normal "ringer" mode. I repeated the experiment three times and got exactly the same results. My theory is that the problem is related to a problem with excessive heat buildup that is causing the thermocoupler to send a confusing message to the headphone circuitry. This must be a software problem and Apples needs to come up with a solution (or offer free replacements). Apple's silence on this issue is deafening. Come on Apple, we expect more from you.
  • Chaz46 Level 1 Level 1
    I have the same problem, and it's becoming annoying. 8-/ Does anyone know if Apple is addressing this issue? I seems to have received a lot of attention, yet the posts remain unanswered.
  • tombruty Level 1 Level 1
    I'm having exactly the same issue with the voice control but I seem to lose the volume control option too. Any solutions?
  • Tony Ho Level 1 Level 1
    same problem here, should i get a normal headphones without mice or and buttom?
  • chocolatePangolin Level 1 Level 1
    Same problem here: Voice Control randomly starts after 15-20 minutes running. This happen with both the new or '1-button' headphones.
    Cheers from Switzerland!
  • mblanke Level 1 Level 1
    I have the same problem - after twenty minutes of running, the voice control goes crazy. I ran this past weekend with old headphones (without remote control) and had no problems.
  • amdude Level 1 Level 1
    I think I have resolved this issue... I hope. I called Apple support and spoke with someone who really took the time to help me. He researched it and didn't have a resolution but he had a suggestion. He suggested I "reset all settings". This is what you do. Go into Settings -> General -> Reset (scroll down) -> Reset All Settings. He warned me that this would rearrange all my apps and reset all the settings for most of them. I said it was worth a try. It seemed like a another run around response but I tried it. I went for 2 runs over 20 minutes each with my microphone headset and no Voice Control interuption! I was shocked. Hopefully this was not just a short term solution. Please confirm my findings! Thanks.
  • Ms Dan Level 1 Level 1
    I have the same problem and it is FRUSTRATING me... Every few seconds my music either skips or the voice control function becomes activated freezing my music whilst my phone beeps at me. The voice sound waves on the screen go crazy even though I am not doing or saying anything.

    This is definitely not a problem with sweat dripping down as it makes no difference whether I am sitting or exercising.
  • cledford3 Level 1 Level 1
    I have a similar issue with the headphone jack and believe the 3GS damaged my automobile stereo through some sort of short. Here is why I believe this. First, I've owned both a 2G and a 3G prior to my 3GS. That is over 2 years experience with the iPhone platform. During this time I've used the same cassette adapter to output iTunes music to my car stereo system (same vehicle with original stereo as well…) - which is the OEM stereo that GM installs, as I own a 2K4 Chevy Silverado pickup truck. I’ve had zero issues with the 2G and 3G. Then, the first morning I go out to the truck with the 3GS and plug it in, there is a pop that comes out of the speakers, voice control comes on, then the phone locks up and has to be hard reset. I later notice that one of the backlight bulbs in the stereo is now blown (darkening half the display) and the vehicle speedometer is malfunctioning. The speedo issue might seem surprising, but given how GM wires everything back the stereo system for Onstar monitoring, while I don't know for sure, I assume the stereo received some sort of short from the 3GS and then passed that along to the electronics which control the instruments. The analog GM instrument cluster displays (such as speed) are all managed by electronics that drive small servos that actually move the needles.

    Anyhow, again, I feel it was the 3GS that caused this damage - as I'd been using other iPhone products for 2+ years and had no prior problems. Immediately after pulling the 3GS in the first time the problem occurred. I think the voice control activating intermittently is a symptom of the problem. 8-9 times out of 10, when I plug the cassette adapter into the 3GS, voice control automatically starts, yet not all of the time. I am still using the same cassette adapter, but now plug it into the iPhone before it is inserted into stereo. Ehil I’ve had no other issues with my stereo or instruments, I’m also very careful about not plugging the cassette adapter into the iPhone while the adapter is in the cassette player. I will also note that I'm on 2nd 3GS phone after an exchange for an unrelated issue and the new phone still intermittently activates voice control when the cassette adapter is plugged in. The issue also occurs with a 2nd cassette adapter (of different manufacture) which I use with a stereo in my home. In my mind, there something definitely wrong with the headphone jack on the 3GS and I believe it damaged my vehicle.

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