3 Replies Latest reply: Jul 20, 2009 11:38 PM by Katrina S.
livinadaydream Level 1 Level 1 (0 points)
I am trying to install the new version of itunes 8.2. It downloaded fine and I thought it installed because it asked me to restart my computer. However when I click to open itunes I get an error message that says: "*+_The installer has insufficient privileges to modify this file: C:\Program Files\iTunes\Acknodledgements.rtf_+*"

I have tried re-downloading iTunes and reinstalling but I get a prompt that asks to repair or remove, which neither option works because I am responded with the same error message above.

It will not manually let me delete the file, and after having run a virus sweep nothing came up.

I have no clue what to do, please help.

http://img34.imageshack.us/img34/9168/ituneserror.jpg

Message was edited by: livinadaydream

Windows Vista