Previous 1 2 Next 15 Replies Latest reply: Jul 4, 2009 8:31 AM by Chenks
jjsubterranean Level 1 Level 1 (0 points)
I've been having this issue since the 7.4.1 AirPort Extreme update. After updating the firmware on the APE, streaming to the ATV plays for 15-30 seconds before it requires buffering, plays for another 10-20 second and pauses to buffer again, continuously recurring making playback basically impossible.

I've got my library stored on 2 1TB WD drives attached to the APE. I'd never had (and still don't have) streaming problems with APE 7.3 (which I've been reverting to as a fix).

ATV 2.4 does not fix this problem, as I'd hoped.

Anyone else have this?

Intel MacBook Pro 17", Mac OS X (10.5.7), iTunes 8.2
  • Josef Kowalewski Level 4 Level 4 (1,915 points)
    Hi,
    There's an Airport Extreme firmware update available - 7.4.2. give it a try

    Regards
  • jjsubterranean Level 1 Level 1 (0 points)
    I gave that one a go today, with the ATV update. Same problem persists.

    Cheers.
  • Gary Jones2 Level 1 Level 1 (15 points)
    I also have this exact problem and have done for months now - means we dont even use the ATV anymore.

    Ive got my ATV connected by ethernet cable to the AP Extreme and then an external drive connected to the AP Extreme with the iTunes information stored on my Macbook Pro.

    This used to work flawlessly for the first six months, im not sure what update or when it stopped working but its probably a Aiport Extreme update...

    I doubt anyones going to have the answer here though?
  • Gary Jones2 Level 1 Level 1 (15 points)
    7.31 seems to be the answer unfortunatly. Ive just downgraded and its working perfectly again.

    Perhaps 7.32 works ok too? Whatever Apple updated later on ruined things for us, but I think i can live without updating my AP Extreme firmware seen as everything works properly on the lower firmware and it doesn't add any new "features"
  • jjsubterranean Level 1 Level 1 (0 points)
    7.3.2 does work for me. Oh well, I suppose it's trial & error with upcoming updates until one works, finally...

    Thanks all for the responses.
  • Gary Jones2 Level 1 Level 1 (15 points)
    Cool i'll pop up to 7.32 as well - might as well be on the "latest working" update.

    Whatever Apple did with 7.4x broke something for users like ourselves, but i dont think our setup is common with the itunes library stored on a external HD on the AP Extreme and then an Apple TV connected to the AP Extreme too.

    I remember having some discussions a while back about the data stream of the video files.

    If my itunes library is on my mac, but the file is located on the external HD connected to the AP Extreme is it clever enough to just send this data straight to the Apple TV through the Ethernet cable - OR does it, stupidly, wirelessly stream it to my Macbook Pro and then back to the Airport Extreme before sending it to the Apple TV?

    No one seems to have an answer for the definitive data stream but it would seem the later more uneconomical option is the way it works for us - because thats just the way it general works (as i was told)
  • Chenks Level 5 Level 5 (7,420 points)
    dannys1 wrote:
    OR does it, stupidly, wirelessly stream it to my Macbook Pro and then back to the Airport Extreme before sending it to the Apple TV?


    it does it this way... ie double network transfer before it gets to the appletv.
    the itunes library is still the "server" in this instance so regardless of where the data actually is, it still needs to go thru itunes.
  • Gary Jones2 Level 1 Level 1 (15 points)
    Thats a shame you would think it wouldn't take much programming to notice that the hard drive was wired almost directly to the Apple TV really wouldn't you...

    If i didnt want to update and tweak the library lots from itunes on my Mac i would simply figure use one of the ways for ATV to see my external hard drive and connect it directly.
  • Chenks Level 5 Level 5 (7,420 points)
    itunes has to provide the authorisation to allow playback. you'll notice that the appletv is never listed as one of your authorised playback devices (it is the itunes it is connected to that is authorised).

    this is why everything still needs to go thru itunes before appletv can play it (for locally stored content anyway).
  • Gary Jones2 Level 1 Level 1 (15 points)
    Yeah i understand this - I dont mind having the mac on to "authorise" the itunes library, but theres no reason to wireless stream the entire video file to the computer and back then onto the Apple TV when the hard drive is basically physically wired directly to the Apple TV.

    Its probably a waste of power as well! iTunes could easily be programmed to just let the Apple TV know the media exists on the disk connected to the AP Extreme which it is connected to...it really wouldn't be hard to program that at all!
  • Chenks Level 5 Level 5 (7,420 points)
    dannys1 wrote:
    ..it really wouldn't be hard to program that at all!


    you think? why don't you re-program it then to do it?
  • Gary Jones2 Level 1 Level 1 (15 points)
    Maybe because im not an Apple software engineer and it would both be illegal and impossible for me to alter Apple source code!

    Sarcasm aside it wouldn't be something difficult for Apples software engineers to employ. All it would require is for them to teach their connected products which device was where on a chain via MAC addresses and it would work in a much more streamlined way.

    It'll never happen though.
  • Josef Kowalewski Level 4 Level 4 (1,915 points)
    Darned DRM!!!
    I find it kind of ridiculous that the only media that works without a hitch is non-Apple purchased stuff. I think that even Apple is aware of this which is why they want to know how much content we watch from DVD's on the ATV - http://www.apple.com/feedback/appletv.html

    I have genuinely been put off buying anything with DRM from the Apple Store, because even though I have had a generally good experience with the ATV from the day it was first released, I too have suffered the "Couldn't play media" problems of the ATV not being able to connect to the Apple Store and wiping all unauthorised media.

    I never have this problem playing anything through iTunes, maybe the ATV should be counted as one of the authorised computers, until that day I will carry on finding my media from alternative sources.

    Regards
  • mjf808 Level 1 Level 1 (0 points)
    Since installing firmware 7.4.2, I can't get iTunes to transmit from AP Extreme 802.11n to an Airport Express with 802.11n. Is there any solution other than going backward with the firmware?
Previous 1 2 Next