Previous 1 2 Next 15 Replies Latest reply: Sep 7, 2009 5:09 PM by Macaby
affix Level 1 Level 1 (0 points)
Sorry if this topic has been addressed before, the only discussions I could find on the matter are about the 2G or 3G iPhone, and most of the time they predated the 1.1.1 volume fix.

My girlfriend and I each got a 3GS this week and we're having a hard time hearing other people during calls. The sound quality is just okay - not great, but about what we expected in our area on AT&T. The real problem is that the volume is simply too low.

We have our volume maxed out (yes, tried the 'volume up' button on the side of the phone while on the call), but it still isn't loud enough. We both have good hearing, and sound through the earbuds is just fine.

Are there any hidden settings or apps that can adjust the volume? Any help would be appreciated. If you're having the same problem, please, feel free to reply in order to corroborate the issue.

Message was edited by: affix

iPhone 3GS, iPhone OS 3.0
  • BRMNTX Level 1 Level 1 (0 points)
    I have to agree, my previous phone was much louder. The volume is maxed on my 3GS and it is very difficult to hear through the built in earpiece.
  • DJCasting Level 1 Level 1 (0 points)
    I have this same issue. Would like to know if there's a way to raise the earpiece volume. I do not have any kind of protective film covering the earpiece. I have to struggle to hear the person calling me. I prefer not to use the earbud headset or other earphones as I find them annoying.

  • DCGOO Level 3 Level 3 (760 points)
    Assuming this happens on all callers, perhaps you have problem with your phone. My 3GS is the loudest iPhone I have had. In fact I often have to turn it down because it is too loud.
  • Travisimo Level 1 Level 1 (25 points)
    I upgraded from a 3G to a 3GS and have noticed no difference in volume (earpiece or speaker).
  • chrispo86 Level 1 Level 1 (5 points)
    The 3GS is my first iPhone and I have to agree that the volume is quite often much too low for my liking. I have noticed that it's not always, just more often than not. This goes for both the earpiece and the speakerphone. Volume through bluetooth is fine. My hearing is good.

    After speaking to a couple of friends who just got the 3GS they all say the same thing, making me think that the volume is where it's supposed to be, but it's just too low for what I'd like it to be. For example, it's fine if I'm in a quite area (volume maxed out), but if there's any sort of background noise it becomes very difficult to hear the other person.

    Unfortunately, I don't have any fixes, but if anybody else does, it would be much appreciated here as well!!
  • Tamara Level 6 Level 6 (13,730 points)
    I would make an appointment at the Genius Bar - - and get the phone checked. What you describe is not normal.
  • troyboy30 Level 1 Level 1 (0 points)
    coming from the att fuze, my volume is much much better
  • Tamara Level 6 Level 6 (13,730 points)
    I find the iPhone volume painfully loud.
  • chrispo86 Level 1 Level 1 (5 points)
    I broke down and made an appointment at the Genius Bar for Monday night. I've been back and forth about going for a while (because of this and I'm on the fence about my battery as well...) just because it's such a hassel to get out to an Apple Store (45 minute drive each way). I'll post afterwards to let you know how I made out.
  • DJCasting Level 1 Level 1 (0 points)
    I'm going to make a Genius appointment for tomorrow as well and will likewise post afterward.

    Something else I noticed ... when I use the headset I hear better, but the other person I'm talking to ALWAYS hears an echo. My husband discovered that the echo disappears if you cover the receiver on the phone. Anyone else notice this?

  • DJCasting Level 1 Level 1 (0 points)
    Took mine back to the store. They replaced the receiver and it seems much improved.

    Of course all the little 20-something Geniuses were running around the store with my phone in their ears declaring "Sounds fine to me!" I was waiting for a crack about my age or my hearing. Good for them, they kept quiet!
  • FUNK1196 Level 1 Level 1 (10 points)
    yep, mine's way too quiet too. maxed in a quiet room to hear someone, but if there's any background noise, i can barely make out any words. usually if i'm at starbucks with a normal phone, they can't hear me cause of too much noise in MY background, but with the iphone, i can't hear them (cause iphone is too quiet), and they can't hear me (cause the microphone is overly sensitive it seems.. which is better than not sensitive enough i suppose). quietest phone i've ever had.

    thinking about returning mine for that along with a list of issues.
  • Vint Volt Level 2 Level 2 (150 points)
    Today I "upgraded" from the 3G to 3GS and the main difference I found was that the earpiece and speaker volume on the 3GS were definitely diminished and harder to hear even when set to "11". The sound quality seems inferior and even the standard "Marimba" ringtone sounds thinner with less bass and body. I waited over an hour in an AT&T store to get my new white 16gig iphone and the last thing I really want to do is schlep to a genius bar now and wait again. Please tell me this is normal or will be soon corrected with a software update.
  • slushhead Level 1 Level 1 (0 points)
    I just purchased an iPhone 3GS a couple of weeks ago and am having the same problems described above -- i.e., earpiece volume is too low on calls. I cannot hear people on the other end of the call if there is any background noise, which has completely ruled out talking while in my car. Any updates regarding a solution to this problem? Is taking the phone to an Apple Store for receiver replacement, as mentioned previously by another poster, the only "non-tampering" fix we have thus far?
Previous 1 2 Next