Voice memo won't play

I accidentally din't post to the whole thread I think...

I can't find any .mov files in iexplorer. Are they located in the same place as the m4as?

Is there any way I can force voice memo to create a new .mov? When I look at the recording, it still says the original length (28min) but will only play for 2min...

I've tried using Camtasia but to no avail. Have tried to import media but it does not show the relevant file, my problem is identical to that of inzidermusic. Any thoughts what else to try?

are u sure camstasia isn't working?

It allows me to look at files but only what I can see in Windows Explorer, that said I've not used it before so may not be getting the best out of it. I say "to no avail" as I can't find the illusive file from my recording but any tips on what to do when in Camtasia will help. Thanks

Guyz

I have the same problem with everone,

For me the iExplorer says that the file is 300k for an hour interview. Yet, in the phone it shows that it is an hour but plays 40 secons of it.

does this mean that the file is corrupt?

I dont see any mov files in the folder either.

Plz help me

This happened to me today as well and I have very irritated. I am a reporter and usually only take notes the old-fashioned way, but lately have been branching out and recording some of my interviews. After some test pilots I thought it was working perfectly. The volume has been great during press conferences, ect. I lost an interview today and don't have the cord for my phone so I can't hook it up to my computer. It is not vital I include this interview in my story, but I can't help but think about the fact that this could have happened later down the line with something important. If not for glitches like this I would way rather record interviews since it helps with the flow of conversations.

Apple please fix this! This happening even one time makes being able to record my interviews undesirable because now I'll never know when it's going to malfunction.

In my industry time is of the essense and while I did take the time to post in this forum because I want to see this fixed spending hours troubleshooting and recovering this memo will take too long.

I will look into iTalk and others.

Boo.

Hi ReporterSara,

I am also a journalist and had the same issue. It is incredibly frustrating but download iTalk and you'll be fine. I even found old interviews from about a year ago that I had t[ re-record because I thought I'd lost them! Frustrating but at least it's fixable.

Good luck!

iExplorer is the new name of the software. You can find your voice memos at the path YouriPhone/root/Private/var/mobile/media/recordings

Right click on the file and export it to your computer.

As I understood, if the file is corrupted (0seconds), your iPhone will create a .mov file. If not, only the .m4a file will be abailable.

.mov and m4a files can be opened with QuickTime Player. I could not open my files with iTunes.

You can find the iExplorer here: http://www.macroplant.com/iexplorer/

Wish you luck! :-) o/

I found these posts SO HELPFUL! I even phoned Apple and they couldn't help me much, they just told me to back up my iphone. The same as all of you - I have a 3G iphone. I had a voice memo but it said 59 minutes and yet would not play anything. I knew if I restored my phone i would lose the file, because when I backed up the phone to Itunes the file wouldn't transfer over. So after reading your helpful posts (everyone) I did this:

I downloaded iexplorer on my laptop like everyone said to do. I then could see two files one .mov and the other .mpeg, but you should get two different extensions. I tried to play them - nothing happened and I tried to drop them into Itunes, nothing worked. Then I managed to pick up the file by using the mouse and I dragged the file across the screen (no copy past etc) and it dropped onto my desktop. (You can see I am a novice so if I can do it anyone can!). Neither would play when I clicked on them on the desktop. So I picked up one of the files (one will work one doesn't) the .mov file (it has a music note symbol on it) and I dropped it into the quicktime desktop icon and then the quicktime player came up and it played.! Unbelievable. I had sat on my computer for about 4 hours by now! Then because I didn't know if it was safe there - I did something even more basic - I then played the file for its whole length and I picked up my iphone and used the voice memo application and played the file from quicktime and re recorded it on a new voice memo on my iphone. After the 56 minutes, then I pressed done and I re synched the iphone with itunes (remember I had not even restored my phone yet) (but I had deleted a few voice memos I did not need incase it was something to do with space). Once it was resynched to itunes I checked it and it was there, the new one had worked and then I burnt the file onto a disk! Sounds like a lengthy process but I didn't want to lose the file again. It must be a blip in the iphone system. Whatever you do DON'T RESET as you willl lose this file. If it worked for me it will work for you and thank you to everyone for all your most helpful posts!

Hallelujah, and I aint even religious. I had a 55min voice memo that no one at the "Genius" bar could figure out how to sync. Was able to extract the file using a software called PhoneView, but then it wouldn't play in any of my players. iExplorer worked like a charm. But seriously, Apple needs to fix this issue. The problem dates back two years?! Thanks, everyone.

I've probably spent 8-12 hours trying different options. I can't get iExplorer to run, but have used both DiskAid and iPhoneBrowser to inspect the contents of the /Recordings directory. There is no .mov file. Only the .m4a. Does anybody know why I wouldn't have the .mov? It sounds like this may just be a temporary file that gets deleted once the .m4a is succesfully created? Is there a way to inspect a previous backup file to see if the .mov is there?

Thanks so much for anybody that can help!!

Thank the lord for this community!!

2 + hr voice memo would not play (I have previous recordings that play with no problem). I tried the iexplorer, but it kept crashing (several times) even after uninstalling and re-installing. iTunes could only see previous recordings so was of no help.

I have no idea what made iexplorer work - but it finally did (after abt 3 hrs of frustrations). When it did, I saw my 2 hr recording as a .m4a. Tried playing it - nothing!! Then noticed same file name with a .mov extension - tried playing it but it would not work.

I made a copy of .mov file into desktop (used the export feature in iexplorer), opened the .mov using quicktime, and it worked. Used file converter to convert it to .mp3, and it now plays as a mp3 on my desktop.

Here's something weird. Using iexplorer, I RENAMED the .mov file in my iphone to a .m4a file - and it now plays on my iphone!!! The scroll bar does not move, but the voice memo plays.

I hope this helps. The recording was extremely important. I now know to carry an additional digital recorder in future 🙂

Thanks for the info everyone. I ran into an endless spinning wheel in my iPhone Voice Memo app after trying to play a recording of a 2hr 24min voice memo. The file didn't show up when trying to import it into iTunes either. A hard resart with my iPhone made the spinning wheel go away and replaced it with a play button. But the play button was unresponsive and the timeline was unresponsive and displayed the total recording time as -0:00.

iExplorer (version 3.1.1.0) worked for me. I downloaded the free demo and was able to access the file under:

"Your" iPhone > Media > Recordings > "recording name".m4a and "recording name".mov (the recording name is a bunch of numbers, something like "20121104 334508.mov") I then copied the two files to my computer.

I tried playing the .m4a file in iTunes and it didn't work nor did it even show up. But the .mov file worked in Quicktime. From Quicktime, I exported it to my desktop as an "Format: Audio Only" which turned it into a .m4a file that worked in iTunes.

I hope this write up helps, just thought I'd chime in with a more up to date entry.

I have the same problem with my voice memo. I recoreded my instructor's lecutre. The lecture is 34 mins and it shows it's 34 mins but when I play it, that's only 15 mins! How disappointing this feature is and this is Apple for God's sake not a generic brand. This is extremely frustrating. It makes me wanna smash my Itouch and get another brand.

THANK YOUUUUUUU!