4 Replies Latest reply: Jun 30, 2009 5:26 AM by Hickeroar
Rich00 Level 1 Level 1
Hi all,

Noticed the a red dot appears on the phone icon, When I select the phone icon the redtthen appears on the voicemail icon. I've cleared all voicemail, messages and call history but it still appears..

Any ideas on what this is ?

Windows XP Pro
  • Daniel Whittaker Level 1 Level 1
    It indicates that Voicemail is currently unavailable...usually appears with me when I'm in an area with little or no signal.
  • Rich00 Level 1 Level 1
    Thanks, but I don't think it's a voicemail issue. The reason is that I've been able to check my voicemail and clear all messages and the dot still appears and I'm in an area with full coverage. The dot is constant were every I travel to.
  • sounddust Level 1 Level 1
    The dot means that the phone thinks you have voicemail. It thinks so because your provider is telling the phone you have voicemail (and it's waiting for your provider to update your phone to say there is no more voicemail before the dot is removed). Sometimes the voicemail indicator can show up incorrectly, especially if you are traveling.

    So you can wait for it to go away by itself (will usually happen the next time you get a voicemail and listen to it) or you can call your provider and they will clear it for you.
  • Hickeroar Level 1 Level 1
    It's basically saying "You have voicemail, but visual voicemail is unavailable."