Filetransfer don't work

Hello Katja,

Welcome to Apple Discussions.

I have the same problem. I have tried MUCH testing and everything I can imagine, including Help for iChat AV 3 Problems.

I can direct file transfer to a few, but not most, Panther users. I do not why this is. As with you, it works fine with all Tiger users.

Try every method available. Here are a couple of links that list a number of choices:
Workarounds if all fail: EZ Jim

A coworker of mine is having the opposite problem. He's using 10.4 and he can file transfer with 10.3 users. He can not send to 10.4 users but he can receive. He is also having the unexplained "insuffucient bandwidth" issue, so this may be related. iChat sure can be screwy!

Hello Chad.

I have never heard of that one! I think you are correct that he has more than that one problem.

I recommend that your coworker consider any suggestions from Help for iChat AV 3 Problems that are applicable to his system.

EZ Jim

We've tried those suggestions and just about every other that has come across this discussion board in the last month. I forgot to mention that when his computer is on my network it works fine. The funny thing is that we had no problems until about a month or two ago, but his ISP claims they have not blocked anything. So we are hoping a future update will help us out.

OK, Chad,

If you have tried all those suggestions, you may want to update your system info.

You are still showing Mac OS X (10.4). The very FIRST suggestion there is that you update to 10.4.2 using the Combo Updater.

I am dubious that you need a future update to correct your problem when it is working for the rest of us with 10.4.2. However, I am a pragmatist, so, whatever works is a good thing.

If you have not already tried this, too, because you had iChat AV working previously, I suggest you consider any untried suggestions that apply to your system(s) from the How Can I get iChat working again? FAQ.

If you have tried all of them, too, or if they do not help, the LAST suggestion from Help for iChat AV 3 Problems was that you post as much as possible of the information requested in the the When do I Post a New iChat Topic ? FAQ.

By my count, the list requests 20 items of information. (You may even find the problem in the process of gathering that info.) Additional info relevant to your problem may allow us to offer some more specific suggestions.

EZ Jim

HI,

In addition to EZ Jim's advice I would check the modem and any other firewall has port 5190 open to UDP and TCP protocols.

iChat logs on on this port to the AIM server using TCP.

Text chatting in group chats and regular Text chats are also on TCP.
UDP is used for File sending and sending Pics in Text chats.

Ralph

You're welcome, Katja

Do not be concerned about your iChat Agent error message.
Not a problem. See Apple Tech Article 301668
Mac OS X 10.4: "iChatAgent Not Responding" message in Activity Monitor


Ralph is here. I defer to his answers on the firewall settings and your AEBS.

Jim

Hi,

Ahh, a Modem and an Airport.

Which one is the DHCP sserver ?

Ralph

Hi,

Are you sure the Modem is not a DHCP server ?

It should be either set to bridge mode (passing the Public IP to the Airport) or set up with a static IP from modem to Airport.

Ralph

Umm,

I am at a loss then.

Ralph