2 Replies Latest reply: Jun 30, 2009 11:09 PM by Orion164
Orion164 Level 1 Level 1 (0 points)
I'm actually trying to help my brother's fiance with her Macbook. She is a teacher and received a computer through school channels but of course the district IT personnel set a root password. With the password on the computer it's pretty much useless for the majority of operations.

I actually have experience with resetting the password using the install disc boot method but that is not working. When trying to boot directly from the disc the computer boots normally, ignoring the boot from disc command. Trying to use the startup disc utility in system preferences prompts me for a password yet again, so no luck there.

I tried to boot using option and it asks for a password.

I tried booting in single user mode and trying any of the various commands that people have suggested in other discussions, however the single user command was ignored as well and the system booted normally.

Someone suggested trying to boot her macbook using my macbook pro as a startup disc linked via firewire, unfortunately I am in Tucson and she is in LA.

I'm assuming some custom handicap has been placed on the computer but is there anyway to bypass it? Any help would be much appreciated.

PowerBook G4, Mac OS X (10.4.10), 2.66 GHz Intel Core 2 Duo, 4GB 1067 MHz DDR3
  • Waymen Level 5 Level 5 (5,635 points)
    Are you sure they are using the Startup Disc that came with the model of MacBook that she is using? Other startup discs will/may not work. For example, you can't use a startup disc from a 2008 13" Aluminum MacBook to boot a 2009 13" MacBook Pro.
  • Orion164 Level 1 Level 1 (0 points)
    I'm not entirely sure that the disc we have was the disc that the OS was installed with, but I can assure you that the disc we tried was the disc that came in the box with the computer when she received it. Most likely it is the correct disc.

    I asked my brother to try and boot off his Macbook Pro disc just as an experiment, he hasn't gotten back to me about it yet though.