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my iphone 3g shuts down for no reason

I upgraded my iphone to OS 3.o 2 weeks ago and now it started shutting down with no reason. Any ideas??
thank you

MacBook, iPhone OS 3.0

Posted on Jul 1, 2009 2:28 PM

Reply
7 replies

Jul 1, 2009 4:18 PM in response to dimi55

Try a normal restart and if that doesn't correct the problem, try a reset.

Restart iPhone: Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the Sleep/Wake until the Apple logo appears.

Reset iPhone: Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

Jul 7, 2009 6:45 PM in response to dimi55

My 3G has done the same. I have tried the soft reset and obviously the simple power cycle. I have not noticed any particular activity that causes it. I've been talking on the phone, I've been typing an email, I've been using an application (different ones).

I have just done the phone restore (power/home buttons for 10 seconds) I will advise if this solves the problem.

My last resort will be to restore it to factory settings and then reload all my apps, music, video etc.

Short of that, I think I might be in the market for a 3GS.

Jul 21, 2009 5:53 AM in response to dimi55

Hi, I've had the same issue since the os3 upgrade:
iphone oddly (no drain at all, as I would have expected on normal days) indicating a full battery all day long then suddenly shut down. By plugging it to the power adaptor, the battery showed a very thin red bar. I had to wait a couple of minutes for the phone to charge up a little then I could start it up again.
Might be a bug in the battery charge indicator saying the charge is ok while it's actually very low?

Jul 21, 2009 10:26 AM in response to dimi55

I do experience the same problem with my new iphone 3gs 32gb.

it suddenly shuts down in the middle of using it and gives me the red battery sign when i reconnect it to power/usb without actually restarting. it just seems to need this initial charge for restarting (wont start by pressing any buttons/buttoncombinations).
i then unplug it immediately, replug it again and it will boot again (showing the apple and so on...)

doing a restore doesn't seem to solve the problem.
i'd really appreciate a solution to this problem.

cheers

Aug 16, 2009 6:19 AM in response to dimi55

Determine the following:

- If your Battery life approximate? Charge through Wall Charger for ATLEAST 2-3 hours then monitor it.

- Is there an application that you are running while this occurs? If it's a third party application, Delete it then Reinstall it.

- During calls: are you sure it shuts down? Maybe unresponsive at Proximity Sensor or a Leather case, a smudge, can be blocking the sensor.

- Has any liquid been in contact with the iPhone?

- Do a Restore as New, it could be that your OS3.0 download was corrupted, redownload the update and install it again on your iPhone making sure you have created a Backup of your contents - once the Download and Update has been completed you will be able to Restore from a Backup as the Backups do not have firmware on them.

Goodluck.

Sep 3, 2009 6:21 PM in response to CArizo

Tried the battery thing. No change.

No third party application in use at time of problem. Unless one considers AT&T phone calls a third party application.

It's not that the phone shuts down during calls, but that it wants to. Now, attempts to make calls in the first place fail, and when I pull the phone away from my face, I get the request to shut down (by sliding a cursor across the screen).

No liquid.

I restored as new and reinstalled from the backup. Things seemed to improve, but the phone is hypersensitive to movement. It buzzes at the slightest touch, including when I bring the phone up to my face during calls. And now, I can't make calls because it wants to shut down.

my iphone 3g shuts down for no reason

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