How to change the provider on the iPhone
Actually I just want to know how to change my provider. Well as you will see I have no other option
a) I am in India. Apple iPhone is available from two providers here. Airtel and Vodafone. I purchased the Airtel iPhone.
b) I paid Rs31000 ($650) for iPhone 3G (8GB) and it is locked to Airtel. Given this and that I get only an EDGE network in India (no fault of Airtel) and a very limited data plan (restricted to 500MB and metered beyond that (of course without a track of current usage ).
c) Absolutely ridiculous signal almost everywhere in the city with the standard excuse that it is due to dense building construction. Signal issues have not been fixed by the provider for the last 3 years.
d) Phone is almost a lemon for the purpose of making calls or receiving calls.
e) Provider has almost 100 million customers with no incentive to resolve complaints.
f) Have filed multiple complaints with no satisfactory resolution.
g) The customer service is awful. There is no escalation procedure. The call center is a dead wall.
So given all the above I absolutely wish to switch providers.
And I wish to maintain the service warranties. I presume I am paying a premium on this phone for some good reason.
p.s. Since Airtel handles the iPhone support in India, I could not find any other option but to raise the issue here.
Message was edited by: sidjor
a) I am in India. Apple iPhone is available from two providers here. Airtel and Vodafone. I purchased the Airtel iPhone.
b) I paid Rs31000 ($650) for iPhone 3G (8GB) and it is locked to Airtel. Given this and that I get only an EDGE network in India (no fault of Airtel) and a very limited data plan (restricted to 500MB and metered beyond that (of course without a track of current usage ).
c) Absolutely ridiculous signal almost everywhere in the city with the standard excuse that it is due to dense building construction. Signal issues have not been fixed by the provider for the last 3 years.
d) Phone is almost a lemon for the purpose of making calls or receiving calls.
e) Provider has almost 100 million customers with no incentive to resolve complaints.
f) Have filed multiple complaints with no satisfactory resolution.
g) The customer service is awful. There is no escalation procedure. The call center is a dead wall.
So given all the above I absolutely wish to switch providers.
And I wish to maintain the service warranties. I presume I am paying a premium on this phone for some good reason.
p.s. Since Airtel handles the iPhone support in India, I could not find any other option but to raise the issue here.
Message was edited by: sidjor
Macbook Pro, Mac OS X (10.5.7), My phone number is +91 9000213234. iPhone Serial No 8483127KY7H
