Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Meetings showing up in Outlook but not on iPhone

What could cause meetings to be on the Outlook calendar but not showing up on the iPhone celendar? Not all do it, just some.

iPhone 3GS, iPhone OS 3.0

Posted on Jul 2, 2009 5:12 AM

Reply
33 replies

Jul 2, 2009 7:00 AM in response to MTShipp

There seems to be a random issue with this. Interestingly, if you were to remove the Exchange account and re-add it, the entries all fill in fine. We are using Exchange 2003 SP 2 fully patched. This has happened with 2.2.1 and 3.0 on the iPhone. I'll have to see if the 3.1 beta is similar.

Jul 9, 2009 6:00 AM in response to MTShipp

I'm having the same issue. Certain events show up on my outlook calendar on my computer, but don't show up on my iPhone. I have 3 meetings scheduled today, but only two show up on my phone. I went into the settings and turned the exchange calendar off and then turned it back on and everything seemed to sync up ok. I'm not sure what the glitch is, but turning the calendars on and off seems to fix it.

Jul 20, 2009 12:04 PM in response to MTShipp

We have the same problem. Tested on multiple iPhone 3Gs running 3.0 iPhone software.

We have narrowed the issue down to:

1) Accept meeting on iPhone - works fine, shows up both on exchange and on iphone

2) Accept meeting on exchange (via Outlook, etc) - shows up in outlook, does not show up on iPhone.

3) If you delete the exchange account, re-set it up from scratch. It will resync the calendar fine. But, it's just a short term fix. The next time you accept a meeting from your computer - it will not sync the meeting up to the iPhone.

This has been tested multiple times, on multiple phones and exchange accounts.

We have several 2G phones that have been using the Exchange system for years and they worked fine until the 3.0 software hit. (Same bugs above.)

At this time, all signs point to a 3.0 software bug. I hope someone official at Apple is aware of this? Has someone officially submitted it as a bug? (Where do you do that?)

Message was edited by: Chris Nelson1

Jul 21, 2009 2:37 PM in response to MangyV

For what it's worth, I'm also experiencing this issue (appointments not syncing to iPhone when accepted via Outlook) with the following setup:
iPhone 3GS v3.0, Windows XP, Outlook 2003, Exchange 2003

I'm fairly certain that calender items synced correctly when accepting via Outlook on my original iPhone with v2.2.x.

I suggest everyone file a bug report at www.apple.com/feedback.

Jul 22, 2009 10:39 AM in response to MTShipp

Beyond disabling/enabling the Exchange account on iPhone, I've taken to editing the meeting events in my Outlook calendar by simply adding a couple of newlines (opening the calendar event, scrolling down and pressing "enter" several times) which causes the event to have to be "saved" again. This save operation has the net effect of forcing it to appear in iPhone. Again, not solution at all, but a terrible workaround for an annoying problem in the short term.

Jul 22, 2009 12:52 PM in response to MTShipp

We are experiencing a very similar issue. We bought several units to test in our environment as a possible replacement for several hundred Blackberry/BES users. OS 2 worked great, but as soon as we went to OS 3 we can not get the Calendar app to function properly with Exchange 2003.

There are two issues:
1) When a user accepts from the iPhone and multiple contacts are on the invitee list, the user with the first name (alphabetically) in the list is shown as the acceptor/decliner for the meeting announcement.
2) Meeting announcements are not showing up properly on the iPhone when accepted on the PC

We had zero issues with 2.0, we have this issue on all phones upgraded to 3.0 and on any 3GS units.

Very disappointing that we have not been able to get any info from Apple support other than "slick your phone and try again," or "it must be an issue with Microsoft or Exchange, sorry."

-Brian

Jul 23, 2009 9:17 AM in response to w1cked1

replying to the end...

I have had a slightly different but other calendar sync issue on iPhone 3GS. I have a calendar entry that was changed from all-day to timed, and the iPhone just won't seem to pick it up right.

Described in this thread:
http://discussions.apple.com/thread.jspa?threadID=2090270&tstart=0

Would love any ideas. Have tried removing and recreating the Exchange account, which took a long time to resync everything but ultimately didn't work.

Jul 24, 2009 7:58 AM in response to MTShipp

Having all the same issues listed in this string. I've also noticed specifically the problem of accepting an appnt on the computer before it has hit my phone as a meeting request (like when I'm sitting right there at my computer). Then I get the appnt on my computer and a MESSAGE pops up on the phone (like a reminder), but no appnt (nor any request) is put in the phone's calendar.
Wish we could just blame it all on Microsoft/Vista/Exchange... but Apple needs to step up and take care of this one.
See related string/discussion: Topic : Cannot accept Calendar Invitations

Meetings showing up in Outlook but not on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.