developer 3.0; purple screen w/ USB cable & iTunes; get 0xe800005d error

Question

developer 3.0; purple screen w/ USB cable & iTunes; get 0xe800005d error

I've been running the beta edition of 3.0 for awhile.
I'm a registered developer; today my device shows a purple screen with a USB cable & the iTunes icon.

When I plug it in to my computer (I've upgraded to the final release of 8.2) I get "iTunes Could Not Connect to this iPod because an unknown error occurred 0xe800005d"

{I'm heading out on a 8hr road trip tomorrow; I'll be seriously ****** off if I can't get this working.}

I'm on 10.5.7, I've tried this on a box of 10.5.5 as well; same issue. I've read about something with power & the home button on an iPhone; but as this an iTouch I don't think I have a "home" button.

Please help!

imac 24" 1st Gen, Mac OS X (10.5.7)

Posted on Jul 2, 2009 9:40 PM

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Answer 1

Jul 3, 2009 2:40 AM in response to needc8h10n4o2

You're a "registered developer", yet you don't know that the iPod touch (not iTouch) has a home button?

It's the only button on the front of the device.

If you really are a developer, how come you only registered here yesterday (you need to be registered with an Apple ID to become a developer), and aren't asking in the Developer forums?

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Answer 2

Jul 3, 2009 5:14 AM in response to Julian Wright

well truly, I registered to get the 3.0 beta. I'm fully legal, all I really wanted was the stereo bluetooth. Plus I'm brand new to the iTouch; & I rarely read manuals.

I tried to get into the developer forums last night, but they weren't loading.

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Answer 3

Jul 3, 2009 5:41 AM in response to needc8h10n4o2

looks like I finally got it to go into restore.

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Answer 4

Fr0C

Level 1

0 points

Jul 6, 2009 2:03 PM in response to needc8h10n4o2

OK, but /how/ did you get to restore it?

All I found somebody asking about the same thing in the dev forums, but all he got were four "me, too" replies.

Generally, when you ask something in a forum and then find a solution, please post it for other who will inevitably come across the thread when they have the same problem, a "fixed it!" won't help them.

Thanks.

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Answer 5

Fr0C

Level 1

0 points

Jul 6, 2009 3:13 PM in response to Fr0C

Here:

<http://www.metacafe.com/watch/2995325/how to_fix_error_1604_and_or_error_0xe800005d_on_the_iphone_or_ipod_touch_part_12/>

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Answer 6

greencmg

Level 1

0 points

Jul 21, 2009 9:53 PM in response to Fr0C

This helped me...

I was stuck in Beta 3 so I removed my device from the Organizer and restarted my iPod Touch in revocery mode and iTunes picked it up... Downloading the update right now.

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Answer 7

Sep 21, 2009 6:03 PM in response to needc8h10n4o2

I am a registered dev as well and encountered the same issue (purple screen of death).

The key to resolving this issue is installing an older version of iTunes. I personally rolled iTunes back to version 8.2b10, which allowed me to access the iPod Touch 1G in restore mode.

iTunes 8.2 Beta 10 (Windows 32-bit):
http://rapidshare.com/files/230071278/itunessetupwindowsb10.zip

iTunes 8.2 Beta 10 (Mac):
http://rapidshare.com/files/230071303/itunes8.2_prerelease_for_mac_os_xb10.dmg

Hope this helps.

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