New Kernel Panic Issue (Followed Your Advice)

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New Kernel Panic Issue (Followed Your Advice)

I posted a thread a few months back about a friend who is having a persistent kernel panic issue. Some of you got back to me with some consistent advice- boot off the install disk, run a diagnostic. I haven't seen the computer since, but recently my friend took a job and left his computer here for me to see if I can fix it.

I popped the install disk in and started the computer holding the "d" key as instructed. I am getting something I have never seen- a constant repeating:

"! OUCH !!! : mshdlr loc zero not zero ! 00007007000000000h @:eeeeeeeeeeeeeeeeeeeeh"

This just repeats itself up the screen, over and over. Eventually, the hardware test box came up. I hit next, it started all over.

This is a 20" Intel iMac running Tiger 4.11. HELP ***?!?!?!

iMac 17' Intel, Mac OS X (10.5.6)

Posted on Jul 3, 2009 6:08 AM

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Answer 1

iCrane128 Author

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Jul 3, 2009 6:37 AM in response to iCrane128

Restarting the computer works just fine. I just popped in my AppleCare disk and ran TechTools. Everything passes. This is so strange. I tried the Apple diagnostic test off the install disk and am still getting the same error message as I originally posted in this thread.

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Answer 2

iCrane128 Author

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Jul 3, 2009 6:39 AM in response to iCrane128

One more thing... can this be because I am using my gray install disk from my 17' Intel iMac on his 20" Intel iMac?

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Answer 3

cornelius

Level 6

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Jul 3, 2009 7:01 AM in response to iCrane128

iCrane128:

can this be because I am using my gray install disk from my 17' Intel iMac on his 20" Intel iMac?

It can, indeed. Do you have the original disks for the computer you are testing?

😉 cornelius

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Answer 4

iCrane128 Author

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Jul 3, 2009 8:06 AM in response to cornelius

No, he has them in self storage somewhere. I have my retail edition leopard disk, but I am afraid to try it. Do you think I can use that?

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Answer 5

cornelius

Level 6

17,826 points

Jul 3, 2009 8:39 AM in response to iCrane128

I have my retail edition leopard disk, but I am afraid to try it. Do you think I can use that?

The retail version should work.

😉 cornelius

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Answer 6

iCrane128 Author

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Jul 3, 2009 9:07 AM in response to cornelius

Sonofa anyway, so I tried the leopard install disk... it wants to install leopard, wont go to hardware test (holding "d" key on startup). I'm pretty sure I have a single, not family pack, so i dont want to upgrade his computer. Is there anyway to run a hardware diagnostic test without the original install disk????

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Answer 7

cornelius

Level 6

17,826 points

Jul 10, 2009 6:30 AM in response to iCrane128

iCrane128:

Try this:
Insert install disk.
Hit Power button and hold down Option key.
Select AHT and click straight arrow.

That should enable you to boot from the AHT disk.

😉 cornelius

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