glitch when clicking 'download'?

Question

glitch when clicking 'download'?

hi,
for a few months now a random glitch has accoured on my macbook pro which will not allow me to click download and it begins, instead it means if there is something i want to download off the internet i have to right click > download linked file. though this is just a small problem there are some downloads which wont allow me do the right click method meaning i cant download.
is there a way to fix as this happens on both safari and firefox.
thanks!

imac, macbook pro (late 2008), iphone 3g 16gb, Mac OS X (10.5.5)

Posted on Jul 3, 2009 1:20 PM

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Answer 1

Jul 3, 2009 1:39 PM in response to the_uk_drummer

HI,

And where are you downloading these files from? You don't need to right click to download a file. Just click.

Are you using anti virus software?

In both Firefox and Safari, empty the caches.

How to reset Safari here. http://browsers.about.com/od/safar1/ht/safaridefault.htm

In Firefox. Firefox 3 for Mac OS X

In Firefox, from the Tools menu, select Clear Private Data.

Make sure Cache is checked, and then click Clear Private Data Now.

Carolyn 🙂

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Answer 2

Jul 3, 2009 3:00 PM in response to Carolyn Samit

hi carolyn!
i did try resetting safari but no luck,

and that is the problem left click doesnt work for this. one example is downloading new itunes from apple (though i have the latest this is just an example lol) i click download, it loads up the page saying thanks for downloading but no download starts downloading or nothing appears in the download folder.

if that makes any sense 🙂

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Answer 3

Jul 3, 2009 3:11 PM in response to the_uk_drummer

Ok...

Launch iTunes. Click iTunes store on the left then click your account name on the right. Click the purchase history button. Click Report a Problem.

This is sounding more like a hardware issue...

Try resetting the Reset the PRAM/NVRAM and see if you can click.

Resetting the PRAM resets the double click time... maybe that will help.

🙂

Message was edited by: Carolyn Samit

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Answer 4

Jul 3, 2009 3:32 PM in response to Carolyn Samit

okay reported to apple and tried that trick but still nothing, its not stopping me from using my laptop but it is a real annoyance if you get me, left click works normally just the laptop doesn't realize i am clicking to download i guess? makes no sense to me! haha 🙂

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Answer 5

Jul 3, 2009 5:45 PM in response to the_uk_drummer

Did you reset the PRAM/NVRAM like I suggested? It might help..........

Also, open System Preferences/Keyboard&Mouse and select the Trackpad tab.

Make sure your Tracking Speed, double click speed, Trackpad Gestures and Options are set correctly.

*"okay reported to apple and tried that trick but still nothing,"*

You won't receive any reply for at least 24 hours as it's explained on the iTunes site.

🙂

Message was edited by: Carolyn Samit

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