4 Replies Latest reply: Aug 29, 2009 11:52 AM by da braddah
Chrishawkcarter Level 1 Level 1 (0 points)
When i pull up my camera it wont open up where i can take a picture. Can anyone help me please?

Macbook, iPhone OS 3.0
  • 1. Re: Camera isnt working
    w7ox Level 4 Level 4 (2,385 points)
    What do you see on the screen?

    Phil
  • 2. Re: Camera isnt working
    a33mac Level 1 Level 1 (0 points)
    Mine done exactly that. it didnt open the shutter. so i contacted apple under the warranty and they replaced it for my with a brand new iPhone 3GS 32GB black
  • 3. Re: Camera isnt working
    Jason L Community Specialists Community Specialists (9,475 points)
    Hi,

    Try restarting the iPhone by holding the Sleep/Wake button until the red slider appears> then slide to turn off> and turn the iPhone back on by pressing the Sleep/Wake again, as described on page 46 of the iPhone User Guide.
    http://manuals.info.apple.com/enus/iPhone_UserGuide.pdf

    If the issue persists after restarting, try restoring the iPhone as described here: http://support.apple.com/kb/HT1414

    -Jason
  • 4. Re: Camera isnt working
    da braddah Level 1 Level 1 (5 points)
    Restarting/restoring might fix it temporarily, but it most likely will start doing it again-could be a week, could be a month, but it will re-occur. It's a hardware issue according to Apple- my 2 month old GS stated doing it when it was only 3 weeks out of the box, took it to Apple and they replaced it. I wouldn't waste your time doing a DFU, and losing everything- just take it the Genius Bar and let them do the DFU, that way when it doesn't work , and they(hopefully) exchange your phone, you will still have your b/u to re install on the new phone.