13 Replies Latest reply: Aug 6, 2009 10:53 AM by Terence Devlin
robbio Level 1 Level 1 (0 points)
Using iphoto 8.04 - after selecting an album of photos, choosing file export, jpegs, about 1/2 the pics successfully exported to chosen directory. At that point export appears to lock up. After some minutes, I elect to cancel out of the process.

Selecting remaining pics and attempting to recommence the export, dialogue box stipulates "unable to create /users/..." (showing name of target folder). I have -
- confirmed the folder is there
- run repair permissions in disk utils
- restarted machine and re-run repair permissions
- started iphoto with alt/apple down, and run examine/repair iphoto library permissions

After each of above, attempting to export yields same "unable" message.

Thanks in advance!

imac, Mac OS X (10.5.7)
  • 1. Re: Exporting "unable to create /users/..."
    jchernia Level 1 Level 1 (5 points)
    I got this too, but think I found the problem. Someone suggested that iPhoto doesn't like duplicate file names (across the entire DB). So I renamed a file that failed, re-imported it, and it exported.

    Can you try renaming a subset of the files that failed?
  • 2. Re: Exporting "unable to create /users/..."
    LarryHN Level 9 Level 9 (56,705 points)
    Robbio

    in the export dialogue use the file name option to use sequential file names so you do not have any duplicates

    LN
  • 3. Re: Exporting "unable to create /users/..."
    jchernia Level 1 Level 1 (5 points)
    I tried that does not help.

    It's not that I'm exporting two images with the file name img_6296, it's that there is another file in the iPhoto library named img_6296 and that causes the error.

    I also tried the following
    1) changing the title of the image. Still fails.
    2) copying the file from img_6296.CR2 (these are raws) to abcImg_6296.CR2, deleting the original from iPhoto and reimporting abcImg_6296.CR2. This works.
    3) Exporting other files from the same import - this works if there is not another copy elsewhere in the iPhoto Library.

    I bet I could reproduce with a blank library and two files... Is there a way to file a bug report?

    -John

    Message was edited by: jchernia
  • 4. Re: Exporting "unable to create /users/..."
    LarryHN Level 9 Level 9 (56,705 points)
    Is there a way to file a bug report?


    iPhoto menu ==> provide iPhoto feedback

    LN
  • 5. Re: Exporting "unable to create /users/..."
    jchernia Level 1 Level 1 (5 points)
    OK, I looked at it more

    1) It doesn't follow my "another file in the library with the same name" theory. -It works on files that have the same somewhere else in the library.

    2) It happens only when exporting RAW to JPG.
    -If I've edited the file (adjusted brightness). At this point I think it's exporting JPG->JPG, I can export.
    -If I export as "current" from RAW it works.

    3) It doesn't happen for all raw files
    -As I said, re-importing the image with a different name fixed the problem.
    -Also other images work
    -Some images in that import work as RAW->JPG

    4) I use Command +Option to rebuild everything last night.

    5) Fails in both Webpage Export and File Export
    -John

    Message was edited by: jchernia
  • 6. Re: Exporting "unable to create /users/..."
    robbio Level 1 Level 1 (0 points)
    I've tried renaming files and even using different folders to export. Also tried title, filename, sequential, using album name - all failed to start.

    But - the process did start to export files when I 'skipped' the first missing file. As files started exporting, I switched back to firefox, started writing this. Switching back to iphoto, i notice it has stopped with same "unable" message after exporting just 12 pics. I had to restart this process, and skipped a further 4 pics, to complete what i could of the rest. Why would just some of the files not export?
  • 7. Re: Exporting "unable to create /users/..."
    jchernia Level 1 Level 1 (5 points)
    Are they RAW files? Try editing the file and change the brightness (or anything) just a little and then Export.
  • 8. Re: Exporting "unable to create /users/..."
    Stilly Valley Level 1 Level 1 (0 points)
    I am having the same problem. I get the "unable to create" message and, also I cannot email many photos. The email goes through the process, but won't open up email so I can send. They have one thing in common I finally noticed. It has to do with a horizontal photo as opposed to a vertical photo. The horizontal photos won't email or export. Go figure. Appreciate any input.

    Carol
  • 9. Re: Exporting "unable to create /users/..."
    Terence Devlin Level 10 Level 10 (123,865 points)
    Carol

    Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File. A Finder Window should open with the file selected. Does it?

    Regards

    TD
  • 10. Re: Exporting "unable to create /users/..."
    Stilly Valley Level 1 Level 1 (0 points)
    No it doesn't. I double checked several of them. If I can export or email it, the file shows with the right click "show file". If I cannot export or email it, the file does not show. Looks like we're getting someplace. --- I hope.

    Thanks,
    Carol
  • 11. Re: Exporting "unable to create /users/..."
    Terence Devlin Level 10 Level 10 (123,865 points)
    Carol

    Well that explains why iPhoto can’t export it - it can’t find the file.

    Option 1
    Back Up and try rebuild the library: hold down the apple and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.

    If that fails:

    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.

    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

    Regards

    TD
  • 12. Re: Exporting "unable to create /users/..."
    Stilly Valley Level 1 Level 1 (0 points)
    I chose to use iPhoto Library Manager. There were 58 photos with files that could not be found. It eliminated them from the library. The default library is the same as the new library, because the photos were eliminated from it also. I printed out the log so I can look for them individually and possibly save them someplace else under new names. I now have 2 libraries. I imagine the new library is the one to use all the time. Can I delete the old library (default) without messing everything up? There is a place to do so in the iPhoto library manager.

    thanks,

    Carol
  • 13. Re: Exporting "unable to create /users/..."
    Terence Devlin Level 10 Level 10 (123,865 points)
    Yes you can.

    Regards

    TD