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Exporting "unable to create /users/..."

2627 Views 13 Replies Latest reply: Aug 6, 2009 10:53 AM by Terence Devlin RSS
robbio Calculating status...
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Jul 5, 2009 5:04 AM
Using iphoto 8.04 - after selecting an album of photos, choosing file export, jpegs, about 1/2 the pics successfully exported to chosen directory. At that point export appears to lock up. After some minutes, I elect to cancel out of the process.

Selecting remaining pics and attempting to recommence the export, dialogue box stipulates "unable to create /users/..." (showing name of target folder). I have -
- confirmed the folder is there
- run repair permissions in disk utils
- restarted machine and re-run repair permissions
- started iphoto with alt/apple down, and run examine/repair iphoto library permissions

After each of above, attempting to export yields same "unable" message.

Thanks in advance!
imac, Mac OS X (10.5.7)
  • jchernia Calculating status...
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    Jul 7, 2009 8:35 AM (in response to robbio)
    I got this too, but think I found the problem. Someone suggested that iPhoto doesn't like duplicate file names (across the entire DB). So I renamed a file that failed, re-imported it, and it exported.

    Can you try renaming a subset of the files that failed?
    MacBook Pro C2D, Mac OS X (10.5.5), iPhoto 7.1.5 (378)
  • LarryHN Level 9 Level 9 (55,075 points)
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    Jul 7, 2009 8:38 AM (in response to robbio)
    Robbio

    in the export dialogue use the file name option to use sequential file names so you do not have any duplicates

    LN
    2.1 GHz iMac G5 with 500 GB internal HD, Mac OS X (10.5.7), iPhoto 8.0.2, 750 GB OWC EHD, Sony DSC-W150 camera, ATP PhotoFinder Mini GPS
  • jchernia Level 1 Level 1 (5 points)
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    Jul 7, 2009 5:56 PM (in response to LarryHN)
    I tried that does not help.

    It's not that I'm exporting two images with the file name img_6296, it's that there is another file in the iPhoto library named img_6296 and that causes the error.

    I also tried the following
    1) changing the title of the image. Still fails.
    2) copying the file from img_6296.CR2 (these are raws) to abcImg_6296.CR2, deleting the original from iPhoto and reimporting abcImg_6296.CR2. This works.
    3) Exporting other files from the same import - this works if there is not another copy elsewhere in the iPhoto Library.

    I bet I could reproduce with a blank library and two files... Is there a way to file a bug report?

    -John

    Message was edited by: jchernia
    MacBook Pro C2D, Mac OS X (10.5.5)
  • LarryHN Level 9 Level 9 (55,075 points)
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    Jul 7, 2009 6:44 PM (in response to jchernia)
    Is there a way to file a bug report?


    iPhoto menu ==> provide iPhoto feedback

    LN
    2.1 GHz iMac G5 with 500 GB internal HD, Mac OS X (10.5.7), iPhoto 8.0.2, 750 GB OWC EHD, Sony DSC-W150 camera, ATP PhotoFinder Mini GPS
  • jchernia Level 1 Level 1 (5 points)
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    Jul 7, 2009 10:26 PM (in response to LarryHN)
    OK, I looked at it more

    1) It doesn't follow my "another file in the library with the same name" theory. -It works on files that have the same somewhere else in the library.

    2) It happens only when exporting RAW to JPG.
    -If I've edited the file (adjusted brightness). At this point I think it's exporting JPG->JPG, I can export.
    -If I export as "current" from RAW it works.

    3) It doesn't happen for all raw files
    -As I said, re-importing the image with a different name fixed the problem.
    -Also other images work
    -Some images in that import work as RAW->JPG

    4) I use Command +Option to rebuild everything last night.

    5) Fails in both Webpage Export and File Export
    -John

    Message was edited by: jchernia
    MacBook Pro C2D, Mac OS X (10.5.5)
  • jchernia Level 1 Level 1 (5 points)
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    Jul 9, 2009 11:46 AM (in response to robbio)
    Are they RAW files? Try editing the file and change the brightness (or anything) just a little and then Export.
    MacBook Pro C2D, Mac OS X (10.5.5)
  • Stilly Valley Calculating status...
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    Aug 5, 2009 12:11 PM (in response to robbio)
    I am having the same problem. I get the "unable to create" message and, also I cannot email many photos. The email goes through the process, but won't open up email so I can send. They have one thing in common I finally noticed. It has to do with a horizontal photo as opposed to a vertical photo. The horizontal photos won't email or export. Go figure. Appreciate any input.

    Carol
    Powerbook G4, Mac OS X (10.4.11)
  • Terence Devlin Level 10 Level 10 (121,895 points)
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    Aug 5, 2009 12:29 PM (in response to Stilly Valley)
    Carol

    Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File. A Finder Window should open with the file selected. Does it?

    Regards

    TD
    MacBook Pro 15 2.4 C2D / iMac 20" 2.66 C2D, Mac OS X (10.5), 4 gig RAM/ 4 gig RAM
  • Stilly Valley Level 1 Level 1 (0 points)
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    Aug 5, 2009 3:23 PM (in response to Terence Devlin)
    No it doesn't. I double checked several of them. If I can export or email it, the file shows with the right click "show file". If I cannot export or email it, the file does not show. Looks like we're getting someplace. --- I hope.

    Thanks,
    Carol
    Powerbook G4, Mac OS X (10.4.11)
  • Terence Devlin Level 10 Level 10 (121,895 points)
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    Aug 5, 2009 11:04 PM (in response to Stilly Valley)
    Carol

    Well that explains why iPhoto can’t export it - it can’t find the file.

    Option 1
    Back Up and try rebuild the library: hold down the apple and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.

    If that fails:

    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.

    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

    Regards

    TD
    MacBook Pro 15 2.4 C2D / iMac 20" 2.66 C2D, Mac OS X (10.5), 4 gig RAM/ 4 gig RAM
  • Stilly Valley Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 6, 2009 9:48 AM (in response to Terence Devlin)
    I chose to use iPhoto Library Manager. There were 58 photos with files that could not be found. It eliminated them from the library. The default library is the same as the new library, because the photos were eliminated from it also. I printed out the log so I can look for them individually and possibly save them someplace else under new names. I now have 2 libraries. I imagine the new library is the one to use all the time. Can I delete the old library (default) without messing everything up? There is a place to do so in the iPhoto library manager.

    thanks,

    Carol
    Powerbook G4, Mac OS X (10.4.3)
  • Terence Devlin Level 10 Level 10 (121,895 points)
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    Aug 6, 2009 10:53 AM (in response to Stilly Valley)
    Yes you can.

    Regards

    TD
    MacBook Pro 15 2.4 C2D / iMac 20" 2.66 C2D, Mac OS X (10.5), 4 gig RAM/ 4 gig RAM

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