Sync Problems between my Blackberry Bold 9000 and my Macbook

HELP! I am new to Blackberry and have been trying to sync my Bold 9000 to my Mac (Entourage). My computer does not even recognize my device. I have read many posts in this BB site, the PocketMac site as well as the Apple site but there is no conclusive solution to this problem.



I have installed the latest version of the PocketMac and have also installed the recommended update. When I plug the USB wire from my phone to my computer, it tries to sync but I get this error:



[04:50:26.621] Unable to connect to BlackBerry (error 1); skipping.



Can anyone advise how to solve this problem?

Macbook, Mac OS X (10.5.7), Blackberry 9000 Bold

Posted on Jul 6, 2009 2:01 AM

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Sync Problems between my Blackberry Bold 9000 and my Macbook

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