4 Replies Latest reply: Jul 31, 2009 10:19 AM by BDAqua
paulmont Level 1 Level 1
Several times Firefox freezes on me when it the application loads up. Can I reinstall Firefox and will this save my bookmarks or will it eliminate them? If it gets rid of them, can I back up or duplicate the bookmarks? If this is the case, what is the name of the file for bookmarks and where can I locate them in my mac?

G4 iMac, Mac OS X (10.4.11)
  • BDAqua Level 10 Level 10
    Hi Paul,

    You should be able to Install Firefox without loosing anything, but I'd first get Applejack...


    After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...

    applejack AUTO

    Then let it do all 5 of it's things.

    At least it'll eliminate some questions if it doesn't fix it.

    The 5 things it does are...

    Correct any Disk problems.
    Repair Permissions.
    Clear out Cache Files.
    Repair/check several plist files.
    Dump the VM files for a fresh start.

    Then... Try putting these numbers in Network>TCP/IP>DNS Servers, for the Airport Interface...

    Then Apply

    DNS Servers are a bit like Phone books where you look up a name and it gives you the phone number, in our case, you put in apple.com and it comes back with behind the scenes.

    These Servers have been patched to guard against DNS poisoning, and are faster/more reliable than most ISP's DNS Servers.
  • Carolyn Samit Level 10 Level 10

    First try deleting this file. org.mozilla.firefox.plist

    /Users/YourName/Library/Preferences. Drag that file from the Preferences folder to the Trash, empty the Trash and restart your Mac.

    Read about knowledge base Firefox/Mozilla topics here. http://support.mozilla.com/en-US/kb/Article+list Select: Exporting bookmarks to an HTML file

  • Smartsid Level 1 Level 1
    I have been using firefox for a while now but for the last few days, I have not been able to open Firefox. Each time I load it, it says it is not responsive and nothing opens up. I can also feel my macbook slow down. Please help!
  • BDAqua Level 10 Level 10
    Hi Smartsid, and a warm welcome to the forums!

    Even though you're running Leopard & this is the Tiger forums, have you tried what I posted above?