2 Replies Latest reply: Jul 7, 2009 1:22 PM by Easily Easy
Easily Easy Level 1 Level 1
there is (was) this setting on my iphone which says 'erase all content and settings'. I thought it would do just that - erase my contents and my settings thereby restoring the iphoe to default. I selected it and after a long time erasing all content and settings, my iphone only now gives me the apple logo and the activity circle. Ho do I reset it please or is it dead?

Thanks a lot if you can help.

MacBook Pro,, Mac OS X (10.5.7), 2.0GHz Core Duo, 2GB RAM + 250GB HD
  • paulcb Level 6 Level 6
    I haven't done this type if erase but I understand it takes a few hours - maybe you just need to wait.

    If you decide to, a reset is done by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

    I wouldn't reset until I was sure that the device was not responding, i.e. maybe after overnight. Also, make sure it's plugged in.
  • Easily Easy Level 1 Level 1
    Hi Paulcb,

    Thank you very much for your prompt response, my problem seems to have been solved by modular747. This is what he recommended:++

    +Do a DFU recovery:+

    +1. Open iTunes.+
    +2. Connect the iPhone+
    +3 Press both the home and sleep/wake buttons until the Apple icon appears (ignore the red slider if it shows).+
    +4. Continue pressing the home button alone until iTunes sees your phone in recovery mode.+
    +5. Follow the prompts to restore the iPhone.+

    +Message was edited by: modular747+