Skip navigation
This discussion is archived

Erase all content and settings

2233 Views 2 Replies Latest reply: Jul 7, 2009 1:22 PM by Easily Easy RSS
Easily Easy Calculating status...
Currently Being Moderated
Jul 7, 2009 1:01 PM
there is (was) this setting on my iphone which says 'erase all content and settings'. I thought it would do just that - erase my contents and my settings thereby restoring the iphoe to default. I selected it and after a long time erasing all content and settings, my iphone only now gives me the apple logo and the activity circle. Ho do I reset it please or is it dead?

Thanks a lot if you can help.
MacBook Pro,, Mac OS X (10.5.7), 2.0GHz Core Duo, 2GB RAM + 250GB HD
  • paulcb Level 6 Level 6 (18,675 points)
    Currently Being Moderated
    Jul 7, 2009 1:06 PM (in response to Easily Easy)
    I haven't done this type if erase but I understand it takes a few hours - maybe you just need to wait.

    If you decide to, a reset is done by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

    I wouldn't reset until I was sure that the device was not responding, i.e. maybe after overnight. Also, make sure it's plugged in.
    HP DV7 Laptop, Windows Vista, iPhone 3G 8GB with 3.0

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.