3 Replies Latest reply: Jul 7, 2009 4:36 PM by IdLikeMyIphoneIf...
IdLikeMyIphoneIf... Level 1 Level 1 (0 points)
Hi,

my iPhone shuts down itself completly random. But i can't figure out WHY it does. Im quite sure that it is a shoutdown because I saw the animated circle for about 20 seconds before the screen turns black.
Sometimes it shuts down twice a day, sometimes it runs perfectly for many days without any error.

First I tought it's a problem with my handy-bag: It's filled with nylon and so I thought, that there could be a problem with electrostatic charge. But I carried around my iPhone in a normal cotton-bag and it shut down again.
My current impression is, that there is a problem with (dis-)connecting the headphones or the iPod-App itself. I came to that thought, because in the time I didn't use the iPod, the iPhone didn't shut down.

I tried a reboot, hard shutdown, reinstall firmware with and without backup.

Any suggentions?

Thanks for your help in advance!

Phil

iPhone 3GS, iPhone OS 3.0
  • 1. Re: iPhone shuts down randomly
    w7ox Level 4 Level 4 (2,385 points)
    IdLikeMyIphoneIf... wrote:

    I tried a reboot, hard shutdown, reinstall firmware with and without backup.

    Any suggentions?


    Having done all that, I suspect you need a replacement phone.

    Phil
  • 2. Re: iPhone shuts down randomly
    IdLikeMyIphoneIf... Level 1 Level 1 (0 points)
    You're making me hope... That's not what I expected.

    OK, i'll come back again later. Here in Germay it's 1:30AM now, so it's quite difficult to call the nearby AppleStore.
  • 3. Re: iPhone shuts down randomly
    w7ox Level 4 Level 4 (2,385 points)
    IdLikeMyIphoneIf... wrote:

    OK, i'll come back again later. Here in Germay it's 1:30AM now, so it's quite difficult to call the nearby AppleStore.


    I'm surprised you have one that 'nearby'

    BTW .. your's is far from the first report of random shutdowns, so you may want to do a search or just scroll thru the first 3-4 pages on the forum.

    Good luck .. and let us know what happens.

    Phil