iTunes 8.2 won't install on WinXP SP2 64bit

Question

iTunes 8.2 won't install on WinXP SP2 64bit

Installed my new computer (WinXP SP2/ 64bit) updated via Windows Update and tried to install iTunes 8.2 for Windows (64 bit). My system meets the requirements for this version, according to the Apple iTunes page. At the beginning of the installation I get the error "This installationprogram of iTunes requires a 64bit version of Windows Vista."
Yes, I checked if my Windows Updates are all up to date.

Maybe I cannot read, but on the downloadpage of this version, it says clearly that a Windows XP SP2 should do.

So I tried to install the 32bit version, which worked for the installation. The only problem is that my iPhone nor iPod will be recognized when connected. That gives the error "Install this version in a 32bit OS".

I like to install the 64bit version, but I don't see what I am doing wrong??

XP, Windows XP Pro

Posted on Jul 8, 2009 3:05 PM

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Answer 1

Nextenso

Level 1

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Jul 9, 2009 4:02 PM in response to borissieapple

Hi, I struggled as well, then found a way to insatll it and it works fine. I can't find the site I got it from, but, I saved the itunes 8 install file and instaructions. If you email me at jon@sportsgate.co.uk I will give you access to the file - I will put it on an ftp site I have for you to download. You have to have a little computer experience as you need to make a change to the file settings - but as you are running XP 64bit I guess you are experienced.

It is virus free, I have had no problems since using it for 3 months on my XP Pro x64bit computer. Apple are rubbish in what they say they provide.

Regards Jonathan

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Answer 2

Jul 26, 2009 5:31 PM in response to Nextenso

I am also having a similar issue. I can install earlier versions of iTunes, 7 and earlier, however, my iPod is only compatible with iTunes 8 or later. When trying to install it on my custom machine with XP Pro x64 on it, I consistently get messages recommending to install the 64-bit version (which is only compatible with Vista), or at the end of the setup initialization I get an error message saying I need to have Service Pack 2 or better. I keep my machine fully updated at all times so I KNOW I have SP3. I have tried multiple times reinstalling the service packs just to make sure I'm not crazy and the Microsoft update site isn't lying when it says in my update history that I have in fact installed ALL updates available. No change whatsoever. Does anyone have a link to a fix for this? Getting incredibly frustrated trolling forum after forum looking for an answer, and talking to clueless customer service reps that don't know what I'm talking about half the time...

Thanks in advance,
Chris

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