Communicator Plugin Stopped being recognised

Question

Level 2

480 points

Communicator Plugin Stopped being recognised

Hi all
The Garmin Communicator plugin has been working fine on Safari up til now but it just suddenly stopped being recognised on Safari.
It can be tested here:
http://www8.garmin.com/products/communicator/test/

It is recognised on Firefox and Camino.
It's working in Safari on my wife's laptop.
We're both using Safari 4.0.2 but the problem started while using 4.0.1 (it did work under that version previously)
I've reinstalled the plugin and still same problem.
If I open a new user account the problem persists there also.
I've repaired permisssions too.

I'd love some advice as i'm bewildered

Thanks in advance

M

MBP 15" 2.5 Ghz, 4GB Ram. PB 17" G4 1.67 Ghz 1.5GB RAM, Mac OS X (10.5.7), 20" CD, Time Capsule 500 GB, Maxtor III 250GB, Ice Warrior 80GB, Inspire 1394

Posted on Jul 10, 2009 4:23 AM

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Answer 1

Klaus1

Level 9

52,879 points

Jul 10, 2009 4:46 AM in response to Moich

Might be an idea to contact Garmin for an update.

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Answer 2

Moich Author

Level 2

480 points

Jul 10, 2009 5:00 AM in response to Klaus1

Thanks for quick reply.
Have the latest update. That update was working fine until just a few days ago.
The Safari update is irrelevant too as the latest plugin was working under 4.0.1 and then stopped working under 4.0.1.
Is there a corrupt file somewhere do you think?

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Answer 3

Klaus1

Level 9

52,879 points

Jul 10, 2009 5:01 AM in response to Moich

Is there a corrupt file somewhere do you think?

Quite possibly. Try deleting its plist file.

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Answer 4

Moich Author

Level 2

480 points

Jul 10, 2009 5:19 AM in response to Klaus1

No luck

Deleted:
~/library/safari
~/library/preferences/com.apple.safari.plist
/library/preferences/com.apple.safari.plist

and no joy

Any idea where the plugins are located and where they are referenced by safari?
The plugin itself is clearly ok as: works on my wife's machine (same setup) and works under firefox and camino on mine.
So it's a system level safari issue i think...

Help...!
M.

Message was edited by: Moich

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Answer 5

Klaus1

Level 9

52,879 points

Jul 10, 2009 5:26 AM in response to Moich

I really meant a Garmin plist file - if it has one!

As to where Garmin might be found, look here:

Hard Disk/Library/Internet Plug-ins
Hard Disk/Library/Input Managers

Home/Library/Internet Plug-ins
Home/Library/Input Managers

or do a Spotlight search for it.

Preference files can be found in the Preferences folders in both Libraries.

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Answer 6

Moich Author

Level 2

480 points

Jul 10, 2009 5:46 AM in response to Klaus1

Didn't work either but got me on the right track.
I deleted the garmin preferences file
Deleted the plugin again

Then guessing it may be a conflict
deleted the Flip4Mac plugin and
reinstalled Quicktime
Then I installed the communicator plugin and
BINGO
all working again.

Thanks for taking the time to point me in the right directions.

M.

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Answer 7

Klaus1

Level 9

52,879 points

Jul 10, 2009 6:20 AM in response to Moich

Glad you got it working!

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