Unable to pull photos off iPhone onto PC

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Unable to pull photos off iPhone onto PC

I used to be able to attach my iPhone to my Laptop and it would show up as a device, folder system and all, which would allow me to pull the photos off the iPhone onto my PC. Now, the iPhone doesn't show up as a separate device and I don't have a way of pulling the photos off of the iPhone. This started happening after updating to firmware 3.0, but I don't believe it is the firmware. Any ideas or fixes?

Toshiba Satellite, Windows Vista, It is Vista 64

Posted on Jul 12, 2009 3:33 AM

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Answer 1

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Ingo2711

Level 9

70,095 points

Jul 12, 2009 4:32 AM in response to sdot717

Can you use the camera wizard in Vista? (Control Panel> click Classic View> Scanners and Camera)
http://support.apple.com/kb/TS1500
Also check your device manager in windows if your iphone driver needs to be reinstalled. See this thread: http://discussions.apple.com/thread.jspa?threadID=2015348&tstart=0

Message was edited by: Ingo2711

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Answer 2

sdot717 Author

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Jul 25, 2009 6:17 AM in response to Ingo2711

Sorry it took so long for me to try that, but it worked! Thanks for the Help!!!

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Answer 3

Ingo2711

Level 9

70,095 points

Jul 25, 2009 6:27 AM in response to sdot717

Your're welcome 🙂

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