iPhone Refuses to restore from backup after iPhone OS 3.0 -Please Help!

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iPhone Refuses to restore from backup after iPhone OS 3.0 -Please Help!

I have a 3G iphone I backed it up on itunes and then installed OS 3.0. I tried to restore from the back up but it refused to giving me the error message 14. Additionally my phone is locked and I am unable to use it except to make emergency calls.

iPhone 3G, iPhone OS 3.0

Posted on Jul 12, 2009 3:53 PM

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Answer 1

Jul 12, 2009 3:58 PM in response to F.N.H.

Try placing your iPhone into recovery mode. If successful, this will require restoring your iPhone with iTunes.

http://support.apple.com/kb/HT1808

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Answer 2

F.N.H. Author

Level 1

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Jul 13, 2009 8:28 AM in response to Allan Sampson

I tried doing that, and the situation remains as such.

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Answer 3

Jul 13, 2009 8:32 AM in response to F.N.H.

The same when trying to restore your iPhone as a new iPhone or not from your iPhone's backup?

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Answer 4

F.N.H. Author

Level 1

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Jul 13, 2009 8:35 AM in response to Allan Sampson

When trying to restore it as a new iPhone.

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Answer 5

Jul 13, 2009 8:38 AM in response to F.N.H.

Then call AppleCare at (800) 694-7466.

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