Spinning World Globe on Gray Screen when Startup

Does anyone know what it means when you start up your iBook and then the gray screen comes on and suddenly you get a spinning World Globe icon in a square in the center of the screen for about 20 seconds followed by the file folder with flashing question mark that switches to the Mac face back and forth?

This is what is going on with my iBook today after several days of it simply just giving me the question mark folder or a prohibition sign.

Posted on Oct 25, 2005 3:47 PM

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12 replies

Oct 26, 2005 8:01 AM in response to Ronda Wilson

Yeah!

Unfortuntately it doesn't locate the internal HD.

I can boot up from the external HD but then I really can't do all the fun stuff that I need to do because then I can't use the DVD, my music keyboard (for programming), printer, or download pictures from my digital cam.

Are you supposed to do all those things when you are booting from the external HD?

I wish I could get a consistent answer on whether this is a internal HD problem (which seems like it would be) or the dreaded logic board problem.

Oct 26, 2005 2:43 PM in response to Gareth Rees1

Gareth, Your computer has a program in a chip on the board that searches for mac start-up folders. So, if you have an external drive with a mac operating system on it, the program on the chip should see it.

To access this: plug the external drive into your mac then start the external drive--

Second: Start your mac and hold the "option" key down after hearing the chime and release it when the dark blue screen appears.

The program built into the board will search for the operating system---on a normal mac you will see "Macintosh HD 10.x.x" and "Classic 9.x.x" but with the external you may see more.

Wait for the pointer to appear and select the drive from the external then click the arrow on the right--if the back-up did not appear recycle the search and click the button on the left.

this will boot from the external---
if the logic board is okay and you have the programs on the external then yes you should be able to run anything--The external is now your main drive it acts just as if it was the one built in to your computer.

This procedure is NOT a test and will NOT prove the disk or logic board is bad!!!!

Oct 26, 2005 6:28 PM in response to Glynn

Interesting.

I can do everything you mentioned as far as booting up from the external HD.

However, once I am up and running - the only thing I can do is surf the web (so Airport is working), and write on AppleWorks.

When it comes down to using the DVD player, I get "initialization error. a valid dvd drive could not be found. (-70012)"

When it comes down to burning a CD from iTunes, I get "disc burner or software not found".

I can't plug in my M-audio Keyboard and use it.

I can't plug in my iPod because my external hard drive is plugged in the firewire port.

I can't download pictures from my digital camera.

I can't use a printer from the USB.

I have been using the option key to boot up to get the external drive to appear - but the internal hard drive doesn't come up at all.

When I use System Profiler, the ATA section comes up with "no information found". But does that happen because I am using the external hard drive?

So we are back again - to what is the problem. When I call Apple Tech Service they say it's not a logic board issue.

All I can say is that I can't get the computer to boot up from my OS X discs and it doesn't seem to be able to locate the internal hard drive.

I don't hear a fan anymore.

I don't hear the hard disk run anymore.

Oct 28, 2005 8:08 AM in response to Ronda Wilson

Hi Ronda,

I've tried booting from both OS X and OS 9 Install CD with the optical drive. They don't come up at all.

I tried the Apple Hardware Test again and nothing comes up.

This is how it was for the last 3 weeks.

As I wrote in another post, this morning, the iBook located the internal HD and I was able to use DVD player, read CDs or DVDs from the optical drive, and I was even able to put in the OS X Install CD and it loaded it right up.

So with this brief encounter, I was optimistic that everything works in tact - it is contigent upon the computer finding the internal HD.

Being over confident, I decided to do the OS X Install from scratch.

And unfortunately, while at 45% complete on Disc 2, the computer screen when black!!! I thought it may have gone into energy saver mode but once I tried to bring it back up, it wouldn't. After a couple of minutes, the black screen came back to life and it was still stuck at 45% complete. The spinning beachball was there. And well, I waited like five minutes and nothing was evolving.

From there, I did a power shut off.

And that was the last time that I was able to get the computer to show me the internal HD or even read a CD from the optical reader.

What gives?

Oct 28, 2005 1:22 PM in response to Gareth Rees1

From what I know, you should forget about OS X and try to get it to work in OS 9. OS X 10.1 is not the most stable of OS's, and could be a part of the problem.

If this is a logic board issue, sometimes waiting overnight will allow it to start up again.

Try starting up from the OS 9 Install CD by putting the bootable OS 9 CD in the drive tray and holding down the c key during startup. Then use Disk First Aid to repair the hard disk. It may be possible then to try installing OS X again. Because it was shut down in the middle of an OS X Install, it is probably incapable of starting up in OS X right now, but you can try if you like by holding down the x key during startup.

Any time you have to do an emergency shut down, damage to the hard drive can happen and you should run Disk First Aid from the OS 9 Install disk to repair your hard drive. Have you updated to OS X 10.1.5? Have you downloaded the Repair Privileges Utility and used it? If not, you may need to do this to increase the stability and usability of OS X 10.1.

Oct 28, 2005 2:20 PM in response to Ronda Wilson

Hi Ronda,

Actually I have Panther - I just never updated it in my Mac specs. Ever since I got the computer I updated the OS X with whatever Apple gave us through Software Updates, which I think was somewhere around 10.2.8 or so and then I jumped to Panther last November reluctantly.

So I have been trying to reinstall with OS X 10.3.

Anyhow, for what it was worth I took my comuter to an authorized Mac repair center and despite the $50 diagnostic fee, the computer was diagnosed as not having a working hard drive. The man was very nice to me and didn't charge me $50 afterall.

So I ordered a 40gb @5400 rpm 2.5" hd to be installed by the center next week or so. Their labor rate is $75. My hard drive came to about $88 with shipping and handling.

I can live with that as a last effort to keep this baby running.

All I can say is that the logic board better not be the next thing to go.

Oct 28, 2005 4:42 PM in response to Gareth Rees1

It may well be that you have a bad hard drive, but that should not keep it from booting from the Install CD. I'm worried that there are more problems in store, but one thing at a time.

Wish I'd known you had Panther earlier. I have all sorts of links for Panther, but have been beating the bushes (actually, the Apple Knowledge Base) trying to figure out what to tell you about 10.1.x.

Oct 28, 2005 6:45 PM in response to Ronda Wilson

well i am hoping that it is the hard drive.

i've heard really intense clicking earlier this year which eventually got worse in september. something that has never happened.

I don't think by any means its a normal noise for the iBook.

hard drives aren't meant to least forever as a computer doesn't either.

but we'll see.

the last time i did the hardware test which was about two weeks ago, everything passed - even the logic board.

Oct 28, 2005 10:23 PM in response to Gareth Rees1

i've heard really intense clicking earlier this year which eventually got worse in september. something that has never happened.


Mmm. Just how full was this HD, Gareth? Thie additional noise could be an indication of mpending failure, but it could also be an indication of an over full drive with bad free space fragmentation. Eventually this can reach a point where there is no contiguous free space for extents files and memory swap files and the like. Once it reaches this point almost anything can get overwritten, resulting in severe corruption.

Always try and keep at least 5 gigs free when running under OSX.

Cheers

Rod

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Spinning World Globe on Gray Screen when Startup

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