8 Replies Latest reply: Jul 16, 2009 6:51 AM by PT
Birdman325 Level 1 Level 1 (0 points)
I am having a terrible set of computer luck. My Windows desktop crapped out on me about 4 or 5 months ago. I had all of my itunes music sitting on my Dell laptop and regularly sync'd to my 30gb colour ipod. I went out and bought a new iMac and a Buffalo Pro Duo to act as a NAS. I spent lots of time on this very helpful board understanding how to consolidate my entire itunes library from the Dell laptop onto the NAS and then set the NAS as my default location for all of my music.
Everything was working great.
About a month ago, my Dell laptop gave up the ghost. No problem, because all of my music was safely on the NAS in a RAID 1 configuration. Because I had about 30 gb of music and my ipod only holds about 27gb (apx), I "unticked" some music but all was fine.
Over the weekend, my NAS crapped out. To make a short story long, even though I was using RAID 1, it is not cost effective to get the files off the hard drives.
Here is the question:

So now, when I open itunes on the Mac, I "see" my entire music library, but obviously none of the music is there. All of the files were stored on the NAS which is now gone. I have been in touch with Apple support and I believe I can re-obtain my purchased music, but I probably don't even need to as I understand I can get the purchased music off the ipod back onto the computer. But that only works for the purchased music from the itunes store. Has anyone tried the 3rd party solutions to get the rest of my music off the ipod and onto my computer? I was looking at Senuti, which seems good, any thoughts?

Also, how do I "get rid" of all of the songs that are listed in the library, but no longer exist, as the files are gone? When I get the music off the ipod and onto the computer, I don't want to have a bunch of extra names of songs for which the files don't exist. I guess I am asking if there is a way of "wiping the library" clean ( even though the files themselves, now only reside on my ipod, as the NAS is gone) so I can start fresh, get all of my music off the ipod and onto the computer and then just go from there.

Sorry for the long message. Hopefully this is the end of the problems. (Oh yeah, my daughter's for some reason gave me the "Restore" message and I had to wipe it clean and start over. Only problem is I have no music to put back on it until I resolve the above issue. )
Thanx

Message was edited by: Birdman325

Windows
  • Mike Johnson12 Level 5 Level 5 (6,420 points)
    You can transfer back to your Mac from the iPod using a program such as Senuti or PodWorks - do a Google search. I have used Senuti and it works just fine.

    To prevent a sync when plugging in your iPod - hold down the 'option' and Command keys together - keep the keys held down until the iPod is listed in the Devices List of iTunes.

    Yes iTunes will let you transfer the iTS purchases back to the iPod. Using the above mentioned programs will also transfer back your iTS tunes.

    MJ
  • Birdman325 Level 1 Level 1 (0 points)
    Thanx. I will try Senuti, but what about the fact that when I open iTunes now, I see a list of 5700 songs, none of which exist any more? How do I delete the "song pointers" and start again fresh?
  • Mike Johnson12 Level 5 Level 5 (6,420 points)
    That is a good question as your drive died. So do you have another drive available?

    Where do you want your iTunes library to live?

    If you are going to use your internal drive then I would change the path in iTunes prefs>Advanced and be sure that the 'keep' and 'copy' options are selected.

    MJ
  • Birdman325 Level 1 Level 1 (0 points)
    So now I would want the iTunes library to live on the Mac's internal hard drive. I can change the path in prefs. to the internal Mac HD but not sure I understand what will happen to all of the "pointers / songs" which currently show up when I open iTunes, but which do not have any "files behind them", if you know what I mean.
  • Mike Johnson12 Level 5 Level 5 (6,420 points)
    I know what you mean. I have never had to do that move with no pointers. So why not just try to move 10 tunes and see where they end up and if the path is correct. You will know if they just play.

    MJ
  • PT Level 7 Level 7 (20,880 points)
    Birdman325 wrote:
    but what about the fact that when I open iTunes now, I see a list of 5700 songs, none of which exist any more? How do I delete the "song pointers" and start again fresh?


    To clear out the library on your compute, go to your iTunes folder and trash the .itl and .xml files which are the databases used by iTunes. Actually you only need to trash the .itl version. The XML is generated by iTunes and will be regenerated when you relaunch iTunes with the empty library.

    Patrick
  • Birdman325 Level 1 Level 1 (0 points)
    Thanx for all the assistance. I deleted the files in the itunes folder and then when I re-started itunes, it looked clean. I then used Pod to Mac to transfer the 5000+ songs I had on my old 30gb ipod back over to the computer. It went surprisingly quick, and it seems, very smoothly.
    When I reconnected the ipod back to the computer, it told me that I can only sync with one itunes library at a time, and do I want to remove all the contents of my ipod and re-sync with the "new" library on the computer. Because I was heading out to work, and I knew that it would take some time to re-sync, I said cancel, but when I get home I will do it again, and given that now, everything that is on the computer hard drive / itunes library actually came from the ipod, there should be no problem re-sync'ing. Thanx again for your help.
  • PT Level 7 Level 7 (20,880 points)
    Happy I could help.

    Patrick