USB Issue - This device could perform faster

Can't help, but I'm connecting via USB on Windows XP and do not have a problem.

If this is an older computer, it may not have a USB 2.0 port. If you are plugging into the computer directly (not through a hub) it could be the culprit. My son gets the same message when plugging his first generation iPhone into his computer, but it will still work, but as you describe, slowly. He isn't going to worry about it right now, because he cannot afford a new computer. The only fix is to get a USB 2 card for the computer.

It looks like I didn't read your post good enough and you said it was a 2.0 port. It could be a driver issue you can address through Windows update.

Message was edited by: ChrisJ4203

benproph wrote:
This is suggesting that I am not plugging it into a USB 2.0 port, but I am ..

Try a different cable.

Reboot the computer.

Phil

Greetings,

Some of the PeeCees with Winblows had USB 1.1 and 2.0 ports - we have some of those here at the college, but they are getting old, near 5 years and are going out the back door as fast as we can get rid of them.

I'd check your documentation, and/or try a rear mounted port - a lot of the front mounted ports were USB 1.1. You can also get that message when you use a cheap USB Hub, even though it's' supposed to be USB 2.0.

Cheers,
M.
***

Im guessing by the rest of the pictures on your Flickr page your computer is a dinosaur. Either that or you dont have service pack 2 installed on XP and the OS is limiting your ports.

You need one of these:

http://store.apple.com/us/browse/home/shop_mac/family/imac?mco=MTE3MDQ

lol

You may not be getting a USB 2 connection on other devices. If you computer has USB ports on the back, try one of those. It's not uncommon for a PC to have a mix of USB 1.1 & 2.0 ports.

I did forget to add what Tamara added, Sometimes when you plug things is your computer suggests what port will run faster.

I also have the same problem with USB 2.0!

I have confirmed my laptop has USB 2.0 ports and my external USB disk drive certainly DOES connect at the higher speed.

Its just the iphone that wont 😟

If you have a 2.0 printer and receive the message when plugged in to the port, then your computer may be 1.x generation. In which case you either need a new machine or buy a AGP/PCI USB 2.0 internal card.

Yep, I am having the same issue. I upgraded my wife's and my phones. Her's is a 16GB mine is the 32GB. Using the same PC, iTunes and cable her phone syncs fine and fast w/ no such warning message. Disconnect her phone and hook mine up and it pops the same "This USB device can perform faster if you connect it to a Hi-Speed USB 2.0 port." message and mine syncs painfully slow.

Opened a case on this and talked w/ support rep, he stated it's a problem w/ my USB port and the larger HD in my phone. "What???" I said, "How can that be if one phone works fine and one doesn't?" His response was for me to go buy a USB 2.0 card and see if that works because it may be a HW issue w/ my USB port.

I suggested it may be a HW issue w/ my phone at which point I was quickly corrected that it could not be. 😟

Message was edited by: BKLinTX

I have had that same problem with XP machines many times over the years. Different peripheral devices and different PCs. It's some stupidity on the part of XP. I never found a solution. Sometimes even though I got that message, I got USB2 transfer speeds, but most times not.

hi guys! im having the same problem! ive got a 32 gig 3gs and when it plugs into vista 64bit it comes up with the message about "for faster speeds plug into usb 2.0". i then plugged it into my lap top running vista and i get the same thing! its annoying cos transfer is stupidly slow. i can confirm both computers have usb 2.0.

computer at work running xp doesnt bring up this message! so its definately a hardware issue. tried updating everything even reinstalling everything.... and nothing. for some reason the new iphone doesnt like older usb 2.0 ports (both computers are a few years old) i run many other usb 2.0 devices on my pc's never had this issue!

my ipod nano tranfers fine at very fast speeds!

ill keep you posted guys! apple should sort this out.... its a fault on their part. the devise clearly doesnt like all usb 2.0 ports