Tangible Visions wrote:
LOCAL DEVICES
Canon MF4360-4390 [Use TWAIN UI] grayed out and non-clickable
TWAIN DATA SOURCES
In the MF4300
D480_ScanGear_V100_MacOSX_usEN.dmg package is a folder called Documents that contains the document Guide-Scan-US.pdf.
Page 1-8 states, “If [Canon MF4360-4390] is displayed in the pull-down menu, installation of the driver was successful.”
Since yours shows it but is not selectable, try quitting Image Capture, launch Disk Utility and Repair Disk Permissions, and then see if it is available in Image Capture.
The platen is only 8.5 x 11.7" which is why the default ScanGear preference setting for “input” aka “Original Placement” needs to be changed to “Feeder” so that the ADF can “automatically” recognize the page length up to 14". See section 2 of Guide-Scan-US.pdf, especially pages 2-7 through 2-9).
Alternatively, not sure what was included with the device, but if it included the software Presto! PageManager try to scan using that application. If you have other Twain-supported apps like Adobe PhotoShop or Acrobat Professional, try them.
Hope this makes sense and more importantly helps.