5364 Views 6 Replies Latest reply: Jul 17, 2009 4:52 PM by dechamp
Check your Verizon web based email settings on Verizon's site.
For Apple's Mail - Mail Preferences/Accounts/Account Information
Check the settings especially your password, Incoming & Outgoing mail servers.
Outgoing should be set to Verizon POP Account.
Click on the Advanced button. Change the Port setting to 110. Write down the previous setting in case the 110 setting does not work.
Set Authentication to Password.
Check mark (enable) the top 3 boxes.
Restart your computer. Your mail issues should be resolved.
I went through the steps (except the first) in your post.
I can send mail, but not retrieve mail. When retrieving mail, I get the following error messages:
Enter Password for Account “outgoing.verizon.net”
The POP server “incoming.verizon.net” rejected the password for user “dkknj”
Please re-enter your password, or cancel.
When I enter the password that works for a manual mail retrieval, I get the same message.
1. I don’t understand what I should what I shold be checking on the Verizon site.
2. My Account Information is as follows:
Account Type: POP
Full Name: David Kallman
Incoming Mail Server = incoming.verizon.net
User Name: dkknj
Password: see above
Outgoing Mail Server (SMTP): verizon
Use only this server is checked
3. Please excuse the thunderbird post. Because mail is not working, I can only see my mail manually, and had not seen your post before my post. Of course, I want apple mail to work
I appreciate your help. With any luck, it’s something simple easily found by fresh eyes.
I'm a little confused. Is the email address a yahoo account or a verizon account?
For Yahoo accounts through Verizon:
incoming server - incoming.yahoo.verizon.net
outgoing server - outgoing.yahoo.verizon.net
I read somewhere that both servers are actually located and under Verizon's administration and control. It may not matter to them which server you send through because you are a paying customer with a proper login and password. But if the email account is a yahoo account, then they've set up a specific machine that handles yahoo addresses that they host.
Only a convoluted business deal would need this type of special handling. I don't understand the co-marketing advantages, but as always, follow the money
Glad it worked for you, and thanks for the .