1393 Views 7 Replies Latest reply: Oct 23, 2005 8:26 PM by Donald Morgan
okay like i said, i'm new to all this so i'm kind of lost, i launch the system profiler but have no clue where to find what kind of optical drive is reported, can you walk me through it? the dvd is just a regular old dvd from hollywood video. also, now i can get the dvd player to open but it won't play the dvd it says supported disk not availalble. i don't get it... please help, thanks!
I'm so frustrated now again it gives me the message as before about a valid dvd drive cant be found. i'm also having issues with the battery not charging although its hooked up to the ac adapter and the orange light is on, and now on top of all this the thing keeps freezing up on me, if you have any input that would be great. i think i'm going to end up bringing it in to the apple store though because i don't have the patience for this
Is this an original Apple Superdrive which was installed by Apple?
If you're uncertain, please, launch System Profiler, click on "Disk Burning" in the left hand column, copy the info there, and paste it into a reply post for us...
If this is an original Apple Superdrive, please try a couple of things. First try to play a different video DVD. If it's successful, then the problem's with the one you were attempting to play, and not your Mac or it's software.
If another video DVD won't play, go to Home>Library>Preferences>com.apple.dvdplayer.plist and drag this plist file to the trash. Log out, log in, and attempt to play the DVD again.
You should also launch Disk Utility, booting from the install disk, and run Repair Permissions and Repair Disk on your internal drive.
hi i have a similar problem. i cant seem to play dvds. when i put in a dvd it launches but it doesnt seem to play the dvd, even though the play button is on. i just get a black screen. if i try to press any button i get 'not permitted' also when i close it my computer crashes. i have pro tools installed on the my laptop. does that explain it?
Katie, go up to your apple and single click, when it opens click on About this Mac, Now click on more INFO, when it opens click on ATA, when it opens it will tell you if you have a DVD Drive right there...
If you have a DVD Drive present try this.
Go to your Apple and click it then SHUT DOWN.
When you shut it down, wait a minimum of 5 minutes.
Unplug anything you have plugged in to your computer.
Restart your computer.
Click on Mac HD. When it opens
Click on Applications. When it opens.
Scroll down to DVD Player. Double click it and when the Black screen comes up.
Place a Commercial DVD Movie in and don't touch anything.
The Movie will take a couple of minutes to read all the security and encryption on the DVD.
It will start to play automaticly
If it doesn't then take it in to Apple and get it fixed. This method will work every time if you have a DVD Player and you haven;t got something else corrupt....Cheers...Don