Music on IPhone is greyed out in ITUNES

Question

Music on IPhone is greyed out in ITUNES

I just got my IPhone two days ago and am having some issues syncing it with ITunes. I can sync the music, but can not drag and drop it directly to the IPhone in Itunes (Can do so on my Ipod) I have to drop them into a playlist on the PC then sync. All of the music is greyed out on the IPhone and I can not play it thru Itunes.

Is this normal? I can do this on an Ipod but not the Iphone. It does the same on my PC or Mac. I have the latest version of Itunes, and did a restore on the phone as well, but still have same problem.

Thanks for any help you can offer

PC, Windows XP Pro

Posted on Jul 17, 2009 9:05 PM

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Answer 1

Best reply

Allan Sampson

Level 10

123,677 points

Jul 17, 2009 9:18 PM in response to Elmer J. Fudd

As with an iPod, you can transfer music and videos via the iTunes sync process, or manually manage music and videos with an iPhone. If you want to manually manage music and videos, you need to select this under the Summary tab for your iPhone sync preferences with iTunes. Doing so will erase all iTunes content that was transferred to your iPhone via the iTunes sync process.

Different from an iPod, the iPhone does not support disk mode, so even if you have manually manage music and videos selected for your iPhone sync preferences, you can't transfer iTunes content to your iPhone with more than one computer.

The benefit with manually managing music and videos with the iPhone is not the same as when manually managing music and videos with an iPod since the iPhone does not support disk mode.

A benefit with transferring music to your iPhone via the iTunes sync process is if you restore your iPhone with iTunes if wanted or needed. If you choose selected playlists and you restore your iPhone with iTunes from your iPhone's backup, the playlist or playlists selected will be re-selected automatically, which must be followed by a sync. If you restore your iPhone as a new iPhone or not from your iPhone's backup, all you need to do is re-select the playlist or playlists followed by a sync without having to remember which songs you transferred to your iPhone previously since the same songs will remain in the playlist or playlists. If you are manually managing music and videos, you must remember which songs you manually transferred to your iPhone previously and manually transfer the songs to your iPhone again.

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Answer 2

kimik929

Level 1

0 points

Sep 16, 2009 3:34 PM in response to Allan Sampson

I am having the same trouble, however, I dont have the sync manually button.. I do have Itunes 9.0 What else can be done?

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Answer 3

Sep 16, 2009 3:40 PM in response to kimik929

What is available under the Summary tab below Options for your iPhone sync preferences with iTunes?

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Answer 4

Sep 19, 2009 8:27 PM in response to Elmer J. Fudd

How do I solve this problem if I had to create a new iTunes Library?
Is there a work around or do I have to re add tracks?
If so, how do I do this?
Thanks alot!

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Answer 5

Oct 1, 2009 11:26 AM in response to Elmer J. Fudd

...This is almost infuriating.

After the FORTUNE I paid on this **** iPhone, I can't even put the media on my work machine because of "Security Issues"? This seems like such a minor, insignificant feature that they allow on all their OTHER products, but for some reason they felt that their most expensive ultra-portable just didn't need it.

Gee, thanks Apple, yet another reason to hack my hardware... So sick of all this proprietary BS.

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