11 Replies Latest reply: Oct 5, 2009 3:16 PM by pippen
iPod Speakers Level 1 Level 1 (0 points)
the album artwork on my ipod touch is not matching the right album on my ipod but when i go to my itunes library it matches correctly. help!

Dell
  • apim Level 1 Level 1 (0 points)
    i have the same problem too...found the solution yet?
  • turingtest2 Level 9 Level 9 (54,535 points)
    I don't have a Touch, but this is the generic fix for earlier models.

    *Rebuild artwork cache*
    Sometimes the artwork cache becomes corrupt and fails to show correct artwork, even when this is properly set up in iTunes. To rebuild the artwork cache, connect your iPod to iTunes. Locate the iPod in the Sources pane on the left-hand side, then select the Music tab. Remove the tick from *Display album artwork on your iPod*, sync the iPod, reselect the option & sync again.

    tt2
  • apim Level 1 Level 1 (0 points)
    i cant find the sources panel?where's it exactly?tnx...
  • rockmyplimsoul Level 5 Level 5 (6,180 points)
    turingtest2 wrote:
    To rebuild the artwork cache, connect your iPod to iTunes. Locate the iPod in the Sources pane on the left-hand side, then select the Music tab. Remove the tick from *Display album artwork on your iPod ...


    While that works for most iPods, the Touch and iPhone do not have this option to select/ de-select artwork. Just one of those quirky things that you don't realize until you own one.
  • turingtest2 Level 9 Level 9 (54,535 points)
    The Sources pane is the panel down the lefthand side of the iTunes window that lists all the media "sources", i.e. Music, Movies, TV Shows, Podcasts, Playlists, iTunes Store, etc and, when your iPod is connected, your iPod.

    tt2
  • rockmyplimsoul Level 5 Level 5 (6,180 points)
    apim wrote:
    i cant find the sources panel?where's it exactly?tnx...


    As noted, the "sync artwork" does not exist on the Touch. The only way to correct artwork on the Touch is to erase all songs and re-load. Fun huh? I wish there was an easier way, but you will have to do it the brute-force way.

    There are a few ways to erase everything:

    (a) If you manually manage the Touch, connect to iTunes and open up the iPod contents. Select all songs in the Music folder, then delete. You'll have to manually select the songs you want re-loaded. Note that if you have songs on your Touch that do not exist in your library, they will be lost. Use a 3rd party software application to extract these songs and put them in your library.

    (b) If you auto-sync, you can set your Touch to sync only checked items, then un-check everything in your library, perform an auto-sync (which will remove all music), then re-check all your music in the library and auto-sync again to re-load it.

    (c) You can also do a complete Restore of the iPod, which erases it and re-loads the operating system. This won't take much more time than (a) or (b), but lets you start "fresh". When you Restore, you'll have to option to load your last backup (which will include your settings/preferences, as well as contacts, web links, game data, sync preferences, etc). If you manually manage the Touch, you'll still have to manually select what you want loaded on the Touch -- it won't remember that from your last backup.
  • apim Level 1 Level 1 (0 points)
    oh my god....so id just live with Keri Hilson on the cover of Blame It rather than erasing all my songs.. :(is this a permanent problem?
  • Projectman60 Level 1 Level 1 (0 points)
    I have this problem too with my iPod Touch (1st gen). It started only after installation of the 3.0 software version (7A341).

    Artwork is correct in iTunes but not on the Touch (and only for some albums). It shows correctly on the 'Now Playing' screen, but the thumbnail is shown as solid black when in the Track list screen.

    This is an Apple problem. Why on earth should users have to go through the hassle of reloading their music.

    Come on Apple - you own the problem so get to it!
  • A A P L Level 7 Level 7 (21,730 points)
    Try this old trick.
    Select some of the songs in your library in iTunes.
    Control-click on them (right-click)
    Select "Convert ID3 Tags" and choose 2.4.
    Then, when done, sync the iPod again.
    It used to work on some problems, but I've not had any for a while.

    Scott
  • 9designOnline Level 1 Level 1 (0 points)
    This really does drive me nuts, I wish they could just come up with a way to make the music, artwork and album covers be a little bit more user friendly seeing now that I have a giant mess on my Ipod now. Thank you Apple! That's why I'm a PC!
  • pippen Level 1 Level 1 (0 points)
    Same problem as described above. Incorrect album art showing. Problems since OS 3.0 /3.1.1 (not sure.) Seems to relate to the new Genius Mixes function, because some album covers on iPod show the same album art made out of different albums.
    Please apple: fix this. I paid to get to 3.0 - let it be a real upgrade.

    iPod Touch 32 gb - 1st gen.