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Album artwork not matching correct album

5110 Views 11 Replies Latest reply: Oct 5, 2009 3:16 PM by pippen RSS
iPod Speakers Calculating status...
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Jul 18, 2009 10:49 AM
the album artwork on my ipod touch is not matching the right album on my ipod but when i go to my itunes library it matches correctly. help!
Dell
  • apim Calculating status...
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    Jul 25, 2009 2:09 PM (in response to iPod Speakers)
    i have the same problem too...found the solution yet?
    Windows XP
  • turingtest2 Level 8 Level 8 (43,940 points)
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    Jul 26, 2009 4:45 AM (in response to apim)
    I don't have a Touch, but this is the generic fix for earlier models.

    *Rebuild artwork cache*
    Sometimes the artwork cache becomes corrupt and fails to show correct artwork, even when this is properly set up in iTunes. To rebuild the artwork cache, connect your iPod to iTunes. Locate the iPod in the Sources pane on the left-hand side, then select the Music tab. Remove the tick from *Display album artwork on your iPod*, sync the iPod, reselect the option & sync again.

    tt2
    Various PCs, Windows Vista, + XP - iPods: 160+80 Classic (1.1.2) - 30+30 Video (1.3) - iTunes 8.2.1.6 (Win)
  • apim Level 1 Level 1 (0 points)
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    Jul 28, 2009 3:44 PM (in response to turingtest2)
    i cant find the sources panel?where's it exactly?tnx...
    Windows XP
  • rockmyplimsoul Level 5 Level 5 (5,375 points)
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    Jul 28, 2009 4:25 PM (in response to turingtest2)
    turingtest2 wrote:
    To rebuild the artwork cache, connect your iPod to iTunes. Locate the iPod in the Sources pane on the left-hand side, then select the Music tab. Remove the tick from *Display album artwork on your iPod ...


    While that works for most iPods, the Touch and iPhone do not have this option to select/ de-select artwork. Just one of those quirky things that you don't realize until you own one.
    Windows XP Pro, "Cogito, ergo iPod."
  • turingtest2 Level 8 Level 8 (43,940 points)
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    Jul 28, 2009 4:17 PM (in response to apim)
    The Sources pane is the panel down the lefthand side of the iTunes window that lists all the media "sources", i.e. Music, Movies, TV Shows, Podcasts, Playlists, iTunes Store, etc and, when your iPod is connected, your iPod.

    tt2
    Various PCs, Windows Vista, + XP - iPods: 160+80 Classic (1.1.2) - 30+30 Video (1.3) - iTunes 8.2.1.6 (Win)
  • rockmyplimsoul Level 5 Level 5 (5,375 points)
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    Jul 28, 2009 4:26 PM (in response to apim)
    apim wrote:
    i cant find the sources panel?where's it exactly?tnx...


    As noted, the "sync artwork" does not exist on the Touch. The only way to correct artwork on the Touch is to erase all songs and re-load. Fun huh? I wish there was an easier way, but you will have to do it the brute-force way.

    There are a few ways to erase everything:

    (a) If you manually manage the Touch, connect to iTunes and open up the iPod contents. Select all songs in the Music folder, then delete. You'll have to manually select the songs you want re-loaded. Note that if you have songs on your Touch that do not exist in your library, they will be lost. Use a 3rd party software application to extract these songs and put them in your library.

    (b) If you auto-sync, you can set your Touch to sync only checked items, then un-check everything in your library, perform an auto-sync (which will remove all music), then re-check all your music in the library and auto-sync again to re-load it.

    (c) You can also do a complete Restore of the iPod, which erases it and re-loads the operating system. This won't take much more time than (a) or (b), but lets you start "fresh". When you Restore, you'll have to option to load your last backup (which will include your settings/preferences, as well as contacts, web links, game data, sync preferences, etc). If you manually manage the Touch, you'll still have to manually select what you want loaded on the Touch -- it won't remember that from your last backup.
    Windows XP Pro, "Cogito, ergo iPod."
  • apim Level 1 Level 1 (0 points)
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    Aug 3, 2009 3:59 AM (in response to rockmyplimsoul)
    oh my god....so id just live with Keri Hilson on the cover of Blame It rather than erasing all my songs.. :(is this a permanent problem?
    Windows XP
  • Projectman60 Calculating status...
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    Aug 3, 2009 3:21 PM (in response to iPod Speakers)
    I have this problem too with my iPod Touch (1st gen). It started only after installation of the 3.0 software version (7A341).

    Artwork is correct in iTunes but not on the Touch (and only for some albums). It shows correctly on the 'Now Playing' screen, but the thumbnail is shown as solid black when in the Track list screen.

    This is an Apple problem. Why on earth should users have to go through the hassle of reloading their music.

    Come on Apple - you own the problem so get to it!
    Dell Studio 1735, Windows Vista
  • A A P L Level 7 Level 7 (21,730 points)
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    Aug 3, 2009 3:56 PM (in response to iPod Speakers)
    Try this old trick.
    Select some of the songs in your library in iTunes.
    Control-click on them (right-click)
    Select "Convert ID3 Tags" and choose 2.4.
    Then, when done, sync the iPod again.
    It used to work on some problems, but I've not had any for a while.

    Scott
     MBP  Mac Pro  Touch  3G iPhone , Mac OS X (10.5.7),  AAA™ 
  • 9designOnline Calculating status...
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    Oct 5, 2009 2:53 PM (in response to A A P L)
    This really does drive me nuts, I wish they could just come up with a way to make the music, artwork and album covers be a little bit more user friendly seeing now that I have a giant mess on my Ipod now. Thank you Apple! That's why I'm a PC!
    Windows XP Pro
  • pippen Level 1 Level 1 (0 points)
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    Oct 5, 2009 3:16 PM (in response to iPod Speakers)
    Same problem as described above. Incorrect album art showing. Problems since OS 3.0 /3.1.1 (not sure.) Seems to relate to the new Genius Mixes function, because some album covers on iPod show the same album art made out of different albums.
    Please apple: fix this. I paid to get to 3.0 - let it be a real upgrade.

    iPod Touch 32 gb - 1st gen.
    iPod Touch 32gb - 1st gen., Other OS

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