8 Replies Latest reply: Aug 18, 2009 8:43 PM by M. Harnest
esmcmaha Level 1 Level 1 (0 points)
I switched from a 2G to a 3G S about two weeks ago. following the instructions I got at the Apple store, I came home, connected, and restored from the last backup of my old phone. For some reason, the App Store icon has disappeared from my screen. I still have all the applications I installed. Took the phone back to the store and swapped it for a new one (for other reasons), again restored using my last backup, and I'm having the same issue. the app store icon is not showing up anywhere. Any ideas? Thanks.

MacBook Pro
  • PTBoater Level 4 Level 4 (2,840 points)
    My thought is that something on that backup is causing it. Is there something there you absolutely have to have, or can you setup your 3GS as a new phone and just resync (not restore from backup)?
  • esmcmaha Level 1 Level 1 (0 points)
    Thanks. When I restore, it only gives me two options: setup as new iphone and restore from backup. My worry is that if I set it up as a new phone then I won't get all the phone numbers, text messages, etc. that I currently have on the phone. If I choose the 'setup as new', will I lose all that data?
  • PTBoater Level 4 Level 4 (2,840 points)
    The texts I think you lose, but the contacts will come over when you sync. Are you syncing with Outlook?
  • esmcmaha Level 1 Level 1 (0 points)
    No outlook sync, I just have web email connected, so all of that will come over. The contacts/phone numbers were all entered directly into my phone. Given the amount of info I have in my text messages, I'm almost thinking it might be easier to go without the App Store icon and just download from iTunes when i want apps. Kinda stinks..still looking for better options.
  • PTBoater Level 4 Level 4 (2,840 points)
    Well, at least now you have copy and paste, so you can paste some of those text messages onto Notes which do sync. good luck!!!
  • Ladyatthegate Level 1 Level 1 (0 points)
    My App Store Icon disappeared randomly as well. However, I have had the same iphone and programs so I don't see why it would have disappeared so suddenly. Does anyone know what caused this problem or any way to fix it without reformatting it? Thanks for any help!
  • teacher24_70 Level 2 Level 2 (245 points)
    Check to see if you have iTunes/App Store turned off in the Settings>General>Restrictions. I had loaned my old Touch to my sister, but forgot that I had turned those restrictions on so that she couldn't accidentally download something with my account. I searched high and low for the apps that I knew had to be there somewhere. When I turned those restrictions back off, the apps reappeared.
  • M. Harnest Level 1 Level 1 (140 points)
    Do what teacher24-70 says. You may just kick yourself.