1 Reply Latest reply: Jul 21, 2009 9:03 AM by luvlabs
rgbarlow3 Level 1 (0 points)
I cannot get my iPod to appear as a portable device in My Computer or Device Manager. When I plug it in, the computer shows that a Digital Still Camera has been connected and begins to search for "preconfigured driver folders."

My problem is that I had to completely restore my computer to factory settings and reinstall everything. I have like 1000 songs on my iPod but cannot sync to iTunes b/c it says that my iPod is synced to another library (I guess the one that was previously on this computer). I don't want to lose all of my songs.

What can I do?

iPod Touch 8GB, Windows Vista
  • luvlabs Level 4 (3,610 points)
    You have two problems that need to be corrected.

    This article should take care of your digital camera issues: http://support.apple.com/kb/TS1500

    You also need to make sure that Apple Mobile Device Services are up and running: http://support.apple.com/kb/TS1567

    When set up iTunes, did you import your existing library or is all of your music on your touch? If everything is still on your touch, then you can use a freeware program like Pod to PC to load the music back into your computer.

    If you have reconstituted your library in iTunes from backups, you can go ahead and let it sync.