4 Replies Latest reply: Aug 6, 2009 9:39 PM by b0nzkiie
T-Nice Level 1 (5 points)
Hey guys. I've got a problem with my 8GB iPhone 3G. Yesterday I decided to reset it using the "Erase all content and settings" option. It took about an hour just like it said it would, but wound up with just the Apple logo on the screen - and the daisy wheel loading icon - which wasn't moving.
The phone sat in that state for a further 30 minutes or so, so I reset it using the sleep/wake button and home button combo. However, when I switch it back on it just shows the Apple logo again and that's it!
If I connect the phone to my PC it isn't detected, so I can't restore through iTunes. What can I do!?! Please help someone!!

Lenovo, n/a
  • T-Nice Level 1 (5 points)
    Hey again! I fixed the problem now, and this is really useful so I thought I'd post the solutuion here in case anyone else needs it. Now, these instructions sounded a bit dubious to me but they definitely work! N.B. you might find that when you follow the procedure the first time this causes iTunes to download the 3.0 firmware file, which is 230Mb so takes a while. This happened with me, and I had to then start the process from the top again to actually re-load the firmware onto the phone.

    Anyway - here comes the solution!

    - Plug one end of the cord into your phone and the other in your computer
    - Remove the cord in your computer, leaving the cord in the phone still plugged in
    - Hold both the home button and on/off button on the phone
    - Once the screen turns off, let go of the on/off button but continue holding the home button
    - Plug in the other end of the cord in your computer while still holding the home button on the phone
    - Once the apple logo appears, continue holding until you see the plug into iTunes screen on your phone
    - Click restore

    Hope this helps!
  • elvergallo Level 1 (0 points)
    Hi T-Nice,

    Solved my problem also, this is actually put the iphone in recovery mode. And it works like a charm!!

    Thanks for the instructions and yes they are a bit tricky to follow the first couple of times.
  • John DiBello Level 5 (7,255 points)
    T-Nice, you saved me a lot of stress as well! Thanks so much--my iPhone is restoring right now after not being able to boot up past the Apple logo.

    I was wondering if it had anything to do with the 3.1 upgrade, but judging from the dates on other people reporting this problem, it pre-dates that. Anyway, thank you so much! You're a lifesaver! or, at least, an iPhonesaver!
  • b0nzkiie Level 1 (0 points)
    i followed ur steps but iphone stays the same. i still get that usb picture on my screen.