Error 0xE8000065

Thanks ob_one and jordanlund. I got mine to work by uninstalling the bottom 6 "USB Root Hub" entries in Device Manager and also restarting the 3 services ob_one recommended. It worked without a hitch the next time I connected and I did not lose anything or have to restore anything. Sorry that I cannot say which of the two tricks worked, but I did them both in about 5 minutes and I am happpy. THANKS!!

I encountered exactly the same problem. The error message popped up after I upgraded my iphone 4 to 4.0.2. ob_one's method solves my problem perfectly. Thanks so much!

I also had the same problem when upgrading from 4.0 to 4.02. Restarting the services fixed the problems.

Hi,

Just a thumbs up and a thanks, tried plugging it in through an unpowered USB hub and it worked like a charm.

Not just Dell though, mine is a ThinkPad T61 with an Intel ICH8 USB chipset, so perhaps a less hardware specific issue I believe.

Anyway a 10€ hub seems to sort this out if you don't have the patience to wait for a proper fix.

Plug in iPhone, wait for error, click OK. While iPhone is still plugged in, turn off (do not break connection). Turn iPhone back on and allow to sync.

I have the error 'This iphone cannot be used because the apple mobile device is not started'

The problem is that the service is started and restarting it doesn't resolve.

I have been using iphone fine on itunes 9.2 for ages no problems running windows 7 then strangely it is now coming up with this error.

It connects fine on my custom built pc but not on this HP Pavillion DV2620ea notebook.

I have tried using the Apple Mobile Device older drivers from my PC but no change. Also uninstalled all apple software and reinstalled, still the same.

I have tried the bios Cstate enabling, disabling. Have rolled back to 4 different chipset versions. All with absolutely no change. I have even tried a different windows profile in case it was a corrupt profile.

Using an external USB hub doesn't work either, nor does disabling the AV.

I fix computers for a living but this has got me stumped. Any ideas much appreciated!

Message was edited by: drhigh5

I bought windows 7 as it came out. Tryied all the other ideas some of the se muppets had.

Just need to download all the latest updates for windows 7, restarted my comp, andthe iphone took it from their. doesnt take long!

poice & good luck

After having tried most things I could think of I tried enabing C-state mode on the processor and since then it's been working perfectly!

Same problem with brand new Acer Aspire I7 processor 64 bit windows 7.
Put an unpowered usb2.0 hub between iphone 3gs and itunes 10.0 PC and problem gone. Not ideal but gets me out of trouble.

this solution was mentioned very early on and worked for me: go to control panel>programs>Turn Windows Features on or off> uncheck the "Media Features" folder. this does work, but if u use media player or media center often then it probably isnt a viable option for u. worked for me though.

I had this problem with my 1st Gen iPod Touch.. never fixed it. I bought a 4th Gen iPod Touch the other day thinking it would work.. connected it and got the error, went through the whole stage of it showing up as a camera, not an ipod.. all that ****. I was given a iPhone 3GS today.. connected it and i got the error.
if this is the same for you, if you're running windows 7 64-bit with iTunes 10..heres how to fix it.

Right click the iTunes logo
click properties
click the 'compatibility' tab
tick 'run this program in compatibility mode for' and choose Vista service package 2.

this worked for me, hopefully it works for you.

THANK YOU for C-state - I lost days and hours and finally you solved my problem...
THANKS AGAIN!

Changed the C-State from disabled to Enabled on my P7P55D.
Worked perfectly afterwards :)!

Don't know if this is helpful to anyone but I had this problem quite a lot in the past few days and then decided to plug the usb cable into another port and for some reason it worked and managed to connect my iphone without any problems...

Hi
I did the following things to solve the issues with the error:

1) Updated the BIOS with the BIOS Update tool that came on the CD with the Motherboard.
2) Enabled c-State in the BIOS
3) Re-installed the latest version of Itunes
4) Held down the Power off button and the Home button at the same time for about 10 seconds to force the Ipad to restart.

My Ipad is connected at one of the front USB ports.
My system:
windows 7 64 bit
Maximus 3 formula
I7 CPU