SupraPR

Q: Error 0xE8000065

OK so I was on 2.2.1 on my iPhone with iTunes 8.1.1 and everything was ok. I updated to 8.2 and updated my iphone to 3.0. At first itunes displayed a message saying my iphone was detected but couldnt be identified properly and said to disconnect and reconnect. I did so and now it says "iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065). And everytime I unplug and reconnect iTunes displays this message, and sometimes it doesnt even recognize my iPhone. My pc recognizes the iPhone as a Camera(??) but iTunes does nothing... I also pluged my 1G iPod Touch and the same message is displayed... Can someone help??

Dell Latitude D510, Windows XP

Posted on Jul 20, 2009 11:39 PM

Close

Q: Error 0xE8000065

  • All replies
  • Helpful answers

first Previous Page 8 of 15 last Next
  • by Telsblay,

    Telsblay Telsblay Aug 24, 2010 1:09 AM in response to oliveranthony
    Level 1 (0 points)
    Aug 24, 2010 1:09 AM in response to oliveranthony
    Hi,

    Just a thumbs up and a thanks, tried plugging it in through an unpowered USB hub and it worked like a charm.

    Not just Dell though, mine is a ThinkPad T61 with an Intel ICH8 USB chipset, so perhaps a less hardware specific issue I believe.

    Anyway a 10€ hub seems to sort this out if you don't have the patience to wait for a proper fix.
  • by mkikeda,

    mkikeda mkikeda Aug 24, 2010 10:45 AM in response to SupraPR
    Level 1 (0 points)
    Aug 24, 2010 10:45 AM in response to SupraPR
    Plug in iPhone, wait for error, click OK. While iPhone is still plugged in, turn off (do not break connection). Turn iPhone back on and allow to sync.
  • by drhigh5,

    drhigh5 drhigh5 Sep 14, 2010 2:52 AM in response to mkikeda
    Level 1 (0 points)
    Sep 14, 2010 2:52 AM in response to mkikeda
    I have the error 'This iphone cannot be used because the apple mobile device is not started'

    The problem is that the service is started and restarting it doesn't resolve.

    I have been using iphone fine on itunes 9.2 for ages no problems running windows 7 then strangely it is now coming up with this error.

    It connects fine on my custom built pc but not on this HP Pavillion DV2620ea notebook.

    I have tried using the Apple Mobile Device older drivers from my PC but no change. Also uninstalled all apple software and reinstalled, still the same.

    I have tried the bios Cstate enabling, disabling. Have rolled back to 4 different chipset versions. All with absolutely no change. I have even tried a different windows profile in case it was a corrupt profile.

    Using an external USB hub doesn't work either, nor does disabling the AV.

    I fix computers for a living but this has got me stumped. Any ideas much appreciated!

    Message was edited by: drhigh5
  • by cookie87,

    cookie87 cookie87 Sep 16, 2010 2:23 AM in response to SupraPR
    Level 1 (0 points)
    Sep 16, 2010 2:23 AM in response to SupraPR
    I bought windows 7 as it came out. Tryied all the other ideas some of the se muppets had.

    Just need to download all the latest updates for windows 7, restarted my comp, andthe iphone took it from their. doesnt take long!

    poice & good luck
  • by minoxes,

    minoxes minoxes Sep 16, 2010 3:28 PM in response to ninintothevoid
    Level 1 (0 points)
    Sep 16, 2010 3:28 PM in response to ninintothevoid
    After having tried most things I could think of I tried enabing C-state mode on the processor and since then it's been working perfectly!
  • by gavplunk,

    gavplunk gavplunk Oct 8, 2010 3:13 PM in response to SupraPR
    Level 1 (0 points)
    Oct 8, 2010 3:13 PM in response to SupraPR
    Same problem with brand new Acer Aspire I7 processor 64 bit windows 7.
    Put an unpowered usb2.0 hub between iphone 3gs and itunes 10.0 PC and problem gone. Not ideal but gets me out of trouble.
  • by the dr 8993,

    the dr 8993 the dr 8993 Oct 12, 2010 1:01 AM in response to SupraPR
    Level 1 (0 points)
    Oct 12, 2010 1:01 AM in response to SupraPR
    this solution was mentioned very early on and worked for me: go to control panel>programs>Turn Windows Features on or off> uncheck the "Media Features" folder. this does work, but if u use media player or media center often then it probably isnt a viable option for u. worked for me though.
  • by MitchG23,

    MitchG23 MitchG23 Oct 13, 2010 12:01 AM in response to SupraPR
    Level 1 (0 points)
    Oct 13, 2010 12:01 AM in response to SupraPR
    I had this problem with my 1st Gen iPod Touch.. never fixed it. I bought a 4th Gen iPod Touch the other day thinking it would work.. connected it and got the error, went through the whole stage of it showing up as a camera, not an ipod.. all that ****. I was given a iPhone 3GS today.. connected it and i got the error.
    if this is the same for you, if you're running windows 7 64-bit with iTunes 10..heres how to fix it.
    Right click the iTunes logo
    click properties
    click the 'compatibility' tab
    tick 'run this program in compatibility mode for' and choose Vista service package 2.


    this worked for me, hopefully it works for you.
  • by SLAVKOOO,

    SLAVKOOO SLAVKOOO Oct 24, 2010 10:03 AM in response to ninintothevoid
    Level 1 (0 points)
    Oct 24, 2010 10:03 AM in response to ninintothevoid
    THANK YOU for C-state - I lost days and hours and finally you solved my problem...
    THANKS AGAIN!
  • by StageDK,

    StageDK StageDK Oct 29, 2010 3:07 AM in response to ninintothevoid
    Level 1 (0 points)
    Oct 29, 2010 3:07 AM in response to ninintothevoid
    Changed the C-State from disabled to Enabled on my P7P55D.
    Worked perfectly afterwards :)!
  • by mamartel,

    mamartel mamartel Nov 3, 2010 6:11 PM in response to SupraPR
    Level 1 (0 points)
    Nov 3, 2010 6:11 PM in response to SupraPR
    Don't know if this is helpful to anyone but I had this problem quite a lot in the past few days and then decided to plug the usb cable into another port and for some reason it worked and managed to connect my iphone without any problems...
  • by final60,

    final60 final60 Nov 26, 2010 3:13 AM in response to SupraPR
    Level 1 (0 points)
    Nov 26, 2010 3:13 AM in response to SupraPR
    Hi
    I did the following things to solve the issues with the error:

    1) Updated the BIOS with the BIOS Update tool that came on the CD with the Motherboard.
    2) Enabled c-State in the BIOS
    3) Re-installed the latest version of Itunes
    4) Held down the Power off button and the Home button at the same time for about 10 seconds to force the Ipad to restart.

    My Ipad is connected at one of the front USB ports.
    My system:
    windows 7 64 bit
    Maximus 3 formula
    I7 CPU
  • by lancerx,

    lancerx lancerx Nov 29, 2010 11:39 AM in response to ninintothevoid
    Level 1 (0 points)
    Nov 29, 2010 11:39 AM in response to ninintothevoid
    my error was cos i installed wi-fi sync for the iphone, i did not realized this until a while later.... maybe some of you has installed somthing on your pc that's interfering with the normal work of itunes
  • by andsoitgoes,

    andsoitgoes andsoitgoes Dec 2, 2010 5:00 PM in response to lancerx
    Level 1 (4 points)
    Dec 2, 2010 5:00 PM in response to lancerx
    Proof that yes, certain things you do to your computer/iDevice CAN cause unwelcome ramifications.

    Stupid WiFi sync. I was almost at the point of ramming my head against the wall. I uninstalled and all was good. Frick.
  • by jackanator,

    jackanator jackanator Dec 11, 2010 9:33 PM in response to SupraPR
    Level 1 (0 points)
    Dec 11, 2010 9:33 PM in response to SupraPR
    apple i need help i was half way through a restore and suddenly the restore stopped in one spot and every time i try to restore it keeps stopping at the same place so for now my iPod is stuck in recovery and is unusable. Does anyone know how fix my issue if anyone knows how to fix this can you please reply to me!!! Help would be greatly appreciated seeing i cant use my iPod till it gets fixed.
first Previous Page 8 of 15 last Next