SupraPR

Q: Error 0xE8000065

OK so I was on 2.2.1 on my iPhone with iTunes 8.1.1 and everything was ok. I updated to 8.2 and updated my iphone to 3.0. At first itunes displayed a message saying my iphone was detected but couldnt be identified properly and said to disconnect and reconnect. I did so and now it says "iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065). And everytime I unplug and reconnect iTunes displays this message, and sometimes it doesnt even recognize my iPhone. My pc recognizes the iPhone as a Camera(??) but iTunes does nothing... I also pluged my 1G iPod Touch and the same message is displayed... Can someone help??

Dell Latitude D510, Windows XP

Posted on Jul 20, 2009 11:39 PM

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Q: Error 0xE8000065

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  • by GWinnie,

    GWinnie GWinnie Sep 8, 2013 1:19 AM in response to SupraPR
    Level 1 (0 points)
    Sep 8, 2013 1:19 AM in response to SupraPR

    I sorted out this problem by using a different USB port worked fine synced no problem. the strange thing was once the phone had synced I plugged it back into the original USB port and it worked

  • by studog77,

    studog77 studog77 Sep 24, 2013 3:04 PM in response to GWinnie
    Level 1 (0 points)
    Sep 24, 2013 3:04 PM in response to GWinnie

    Finally worked for me too by plugging into USB in back of desktop. Wish I had tried this first.

  • by rustik_md,

    rustik_md rustik_md Dec 17, 2013 11:24 AM in response to SupraPR
    Level 1 (0 points)
    Dec 17, 2013 11:24 AM in response to SupraPR

    Try turn GENIUS ON on iTunes u will be happy!

  • by Aq.dazz,

    Aq.dazz Aq.dazz Feb 18, 2014 12:22 AM in response to jasonsnodgrass
    Level 1 (0 points)
    Feb 18, 2014 12:22 AM in response to jasonsnodgrass

    thanks a lot man it worked for me u saved my life thanks a lot

  • by kystwice,

    kystwice kystwice Feb 21, 2014 3:27 PM in response to SupraPR
    Level 1 (0 points)
    Feb 21, 2014 3:27 PM in response to SupraPR
  • by InDecider,

    InDecider InDecider Feb 22, 2014 1:53 AM in response to SupraPR
    Level 1 (0 points)
    Feb 22, 2014 1:53 AM in response to SupraPR

    I have a 5th generation iPod touch and this problem started for me completely out of the blue. The computer recognizes the device, but iTunes does not and displays the message with either error code 0xE8000065 or error code 0xE8000003 (the latter of which being the most frequent); the iPod then asks whether the computer can be trusted, once the iPod's message is dismissed, the previous warning message reappears on the computer.

     

    I've tried most of the possible solutions listed here and none of them have worked thus far

    - I've renamed my iPod

    - I deleted the lockdown folder as explained in the technogeekery link

    - I've plugged the usb cable (the one that came with the iPod) into every possible usb slot on my computer

    - I've restarted the computer, iTunes and the iPod

    - iTunes and the iPod are both up to date

     

    The only things I haven't done are restore the iPod, reinstall iTunes or buy a new usb cord. I'm uneasy restoring the iPod because the backups are all on this computer. I only just reinstalled iTunes after encountering another unrelated issue, and I really don't feel like dropping $20 on a new cable that will most likely solve nothing.

     

    I've had iTunes for nearly a decade now and despite all the annoyances and glitches there was usually a solution to any given problem, but I am really at a loss as to what is causing this. However, I'm really surprised this thread has been active for the past 5 years with little to no response from Apple - that alone is downright insulting.

  • by ABrownWhiteGuy,

    ABrownWhiteGuy ABrownWhiteGuy Feb 27, 2014 6:54 PM in response to bestbuys4business
    Level 1 (0 points)
    Feb 27, 2014 6:54 PM in response to bestbuys4business

    I changed the name and power cord, that fixed for me

  • by DominoJohn,

    DominoJohn DominoJohn Jun 5, 2014 8:23 PM in response to SupraPR
    Level 1 (4 points)
    iTunes
    Jun 5, 2014 8:23 PM in response to SupraPR

    well my problem is that it is my ipad .....when I keep trying to connect it itunes keep saying something about an iphone... alll I have is an ipad an now it is not syncing in with itunes. should I uninstall the program?

  • by Stoerkadoe,

    Stoerkadoe Stoerkadoe Jul 13, 2014 2:43 PM in response to SupraPR
    Level 1 (0 points)
    Jul 13, 2014 2:43 PM in response to SupraPR

    I had this error when syncing bot an Ipod and an Ipad on the same USB port (Not at the same time ofcourse..). When I used another port for the second device, all was fine.

  • by x.sammi.lauren.x,

    x.sammi.lauren.x x.sammi.lauren.x Jul 16, 2014 9:22 PM in response to DiFabulous
    Level 1 (0 points)
    Jul 16, 2014 9:22 PM in response to DiFabulous

    Thank you so much for this!! I had a non genuine apple cord that i was using, and i saw the error so many times so i found one of my genuine ones.. and it worked!! thank you thank you thank you!

  • by rickd24,

    rickd24 rickd24 Oct 20, 2014 1:12 PM in response to SupraPR
    Level 1 (15 points)
    iPhone
    Oct 20, 2014 1:12 PM in response to SupraPR

    I was having this same problem.  Two different computers wouldn't recognize my iPhone. I tried several of the suggestions in this thread and also in the suggestions in the official Apple response but none of them worked.  Turned out the simplest solution (which I didn't see here but I didn't read all 14 pages of replies) worked - just powering the iPhone off and back on.

     

    Don't know if that will work for everyone since I don't know what causes the problem in the first place.  But since I didn't see it suggested anywhere, I thought I should pass it along in case it can help someone out.

  • by Hawkeyesniper45,

    Hawkeyesniper45 Hawkeyesniper45 Apr 12, 2015 12:16 AM in response to SupraPR
    Level 1 (0 points)
    Apr 12, 2015 12:16 AM in response to SupraPR

    Six years later and still don't know how to permanently fix this. Really apple?

  • by akshaypatil1234,

    akshaypatil1234 akshaypatil1234 Apr 15, 2015 5:42 AM in response to Hawkeyesniper45
    Level 1 (0 points)
    Apr 15, 2015 5:42 AM in response to Hawkeyesniper45

    This might help:

     

    In iphone if you reset network setting will fix this problem.

     

    i had the same problem plus wifi was connected but couldn't use/open any web page and same problem with the facebook,whatsapp,snapchat app.

     

    but now wifi is also working and itunes also detecting the iphone like old times.

     

    let me know if this helps.

    Good luck

    Thank You

  • by Karthiksh87,

    Karthiksh87 Karthiksh87 Apr 27, 2015 1:44 AM in response to SupraPR
    Level 1 (0 points)
    Apr 27, 2015 1:44 AM in response to SupraPR

    Go to Device manager and under portable device if you see attention mark over the apple iPhone, just right click on the apple iphone and select uninstall the driver.

     

    Then unplug your iPhone and re plug it back.  the drivers will again install and it must work.

     

    Give it a try..!!

  • by raybez,

    raybez raybez Nov 12, 2015 12:13 AM in response to GWinnie
    Level 1 (0 points)
    Nov 12, 2015 12:13 AM in response to GWinnie

    I had the same problem. Could not sync at all. Kept getting the error message with these numbers: (0xE8000065).  Turned out to be it was a bad cable.  I had tried different USB ports to no avail.  But then when I plugged in an old original Apple iPhone 4 cable, Voila! It worked.

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